About Our Quality of Care Data

The Quality of Care data has been obtained from Medicare and can be used to review performance of Medicare-certified agencies in your area, to compare agencies with one another and to help you make a more informed decision regarding your home heath care needs.

The Quality of Care includes Process Measures and Outcome Measures. Process Measures can tell you how often a home health care agency gave the recommended care such as checking patients for depression at the beginning of an episode of care. A rate of 90% means that the home care agency provided the recommended process 90% of their episodes of care.

Outcome Measures report on the results of the care the agency provided. For example, by the end of an episode of care, did the patient's ability to ambulate improve? A rate of 88% means that the agency achieved that outcome in 88% of their episodes of care.