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St Vincents Home Health Of St Clair County

  1. Home Health Care
  2. Alabama
  3. Pell City Home Health Care Agencies
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Amber Allen ★★★★★ 5 months ago

    I would not suggest this hospice company to anyone who cares about the terminally ill patient. Our nurse hasn't answered our phone calls on the first call yet. Thankfully my father was only on hospice 5 days before passing on. The morning he passed, we couldn't even get someone to answer the "emergency" number. I got in touch with an operator and she transferred me to another extension, who didn't answer either. My father passed at 9:30am on a Thursday, so anyone who has a loved one pass at an odd time of day my heart breaks for you because you will be looking at your deceased loved one for an extended amount of time. Once my father passed (at a rather young age) naturally my mom wanted the hospice bed out of her living room. On day two after his passing, we called frequently throughout the day about the equipment being picked up, after being assured it would be. At 6:30pm on day two, my husband called again to ask when the equipment would be gone and the lady said not today and hung up on my husband after he explained to her the equipment would now be outside for them. This is not the kind of experience you want when losing your father. In addition, we did not receive the proper oxygen supplies for my father to perform breathing treatments while having stage 4 lung cancer. Our nurse was going to correct the issue and when called to ask when we could expect the products her response was "I forgot to order it". Meanwhile my father can't breathe. The first nurse didn't set up his care system correctly, as the other staff members frequently told us who messed up there, super professional. The bath lady came and wanted us to provide her with a pot, wash rag, and towel (what is the point of the bath system). Lastly it was very ironic to us that our nurse couldn't answer our phone calls but took a minimum of 5 personal calls during our first visit.

  • Jo Thompson ★★★★★ 4 months ago

    Wonderful nurse and service! Could not have made it without them?

  • Leslie Gann ★★★★★ a year ago

    The communication between the company that set up the service was not complete. My service was time sensitive and needed to occur at a specific time in the afternoon. The nurse called to set up the service for the morning. We completed the intake and I had to disconnect the pump from my port myself because she could not come back to the house. The 2nd nurse tried to schedule the disconnection in the morning as well. I never had a nurse from this company disconnect me from my pump because they could not get the time scheduled correctly.

St Vincents Home Health Of St Clair County Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at St Vincents Home Health Of St Clair County is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

AL
Begins Patient Care in Timely Manner:

99%

95%
Teaches Patients or Family About their Drugs:

99%

99%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

69%

74%
Checks on Patients Pneumonia Shot:

79%

76%
Foot Care For Diabetes Patients:

100%

98%
Checks Patients For Pain:

73%

0%
Treats Patients Pain:

69%

0%
Treats Heart Failure Symptoms:

77%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

72%

0%
This
Agency

AL
Included Treatments to Prevent Bed Sores:

76%

0%
Checked Patients For the Risk of Bed Sores:

95%

0%
How Often Patients Improved Walking:

56%

65%
How Often Patients Improved Getting Out of Bed:

19%

17%
How Often Patients Improved Bathing:

11%

12%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

95%

81%
How Often Patients Improved Taking Medication by Mouth:

50%

57%
How Often Patients Had to be Admitted to the Hospital:

20%

17%
How Often Patients Needed Urgent Care From the ER:

11%

12%

Reviews from Patient Surveys

These St Vincents Home Health Of St Clair County reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare St Vincents Home Health Of St Clair County to other home care agencies. More Info

Patient Surveys:
This
Agency

AL
Home Health Team Gave Care in a Professional Way:

92%

91%
Communicated Well With them:

89%

89%
Discussed Medicines Pain & Home Safety:

88%

88%
Gave their Home Health Agency a Rating of 9 or 10:

94%

89%
This
Agency

AL
Would Recommend the Home Health Agency to Friends & Family:

88%

85%
Completed Surveys:34926,661
Response Rate:

32%

31%

Cities Served by St Vincents Home Health Of St Clair County

St Vincents Home Health Of St Clair County serves ZIP codes that encompass all or part of each of the cities listed below.

Allgood, AL
Alpine, AL
Altoona, AL
Anniston, AL
Ashville, AL
Attalla, AL
Bessemer, AL
Birmingham, AL
Blountsville, AL
Boaz, AL
Bon Air, AL
Bynum, AL
Chelsea, AL
Childersburg, AL
Cleveland, AL
Columbiana, AL
Cook Springs, AL
Cropwell, AL
Eastaboga, AL
Gadsden, AL
Gallant, AL
Gardendale, AL
Harpersville, AL
Hayden, AL
Horton, AL
Jacksonville, AL
Kimberly, AL
Leeds, AL
Lincoln, AL
Locust Fork, AL
Margaret, AL
Moody, AL
Mount Olive, AL
Munford, AL
Odenville, AL
Ohatchee, AL
Oneonta, AL
Oxford, AL
Parrish, AL
Pell City, AL
Piedmont, AL
Pinson, AL
Pleasant Grove, AL
Ragland, AL
Rainbow City, AL
Remlap, AL
Riverside, AL
Springville, AL
Steele, AL
Sterrett, AL
Sycamore, AL
Sylacauga, AL
Talladega, AL
Trafford, AL
Trussville, AL
Vandiver, AL
Vincent, AL
Walnut Grove, AL
Warrior, AL
Weaver, AL
Wellington, AL
Wilsonville, AL



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