Baptist Citizens Home Health Care
About Baptist Citizens Home Health Care604 Stone Avenue
Talladega, AL 35160
Phone: (256) 362-8111
Ownership type: Non - Profit Religious
Date certified: 08/25/2004
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Does Baptist Citizens Home Health Care, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
Care for the terminally ill
For appointments, groceries, etc.
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Baptist Citizens Home Health Care
Overall Rating 3.1 / 5.0 ★★★★★
GF Bloom ★★★★★ a month ago
Nice staff. My experience with the Technicians and Doctors was good. I would come back.
James Williams ★★★★★ 5 months ago
My Dad was on the 3rd floor for a week. The staff was the best. They were very good with my dad, and they were very attentive to our needs. I don't think you will find a better staff anywhere.
laura harris ★★★★★ a month ago
Thank you Citizens! We are grateful to you for caring for my son who had a sickle cell crisis. Dr. Ike and the nursing staff saw him within 10 minutes of entering the ER. A nurse who remembered him as a little boy even stopped by to speak to him. Some wondered about the little boy who was frequently in the hospital in crisis. Many staff members remembered him being a patient in your hospital. Your staff has been viewed as our extended family. Doctors, nurse practitioners, nurses, cnas, dietery, intake, administrators and the entire staff... Thank you!!! We drove an hour and a half to get him to take him to the hospital that has cared for him all of his life (19 years).......Citizens BMC.... By the way, my son is a sophomore at Auburn University. I am truly grateful for the care you continue to provide for my son.. Grateful mother, Laura Harris-Whitfield
Jaclyn Turley ★★★★★ 6 months ago
I was seen in the ER on June 23rd. I was examined and treated quickly. The staff was attentive and courteous. The facility was clean and welcoming. I would not have received care as quickly at any surrounding ER. Citizens is my provider of choice for these reasons.
Shane White ★★★★★ 2 months ago
I am absolutely disgusted with the level of inadequate care I received today. I feel like I was completely disrespected and my concerns completely dismissed..
Baptist Citizens Home Health Care Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
Medicare Evaluation of the Quality of Care
The quality of care given at Baptist Citizens Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.
|Begins Patient Care in Timely Manner:|
|Teaches Patients or Family About their Drugs:|
|Checks Patients Risk of Falling:|
|Checks Patient For Depression:|
|Checks on Patients Flu Shot:|
|Checks on Patients Pneumonia Shot:|
|Foot Care For Diabetes Patients:|
|Checks Patients For Pain:|
|Treats Patients Pain:|
|Treats Heart Failure Symptoms:|
|Took Doctor Ordered Action to Prevent Bed Sores:|
|Included Treatments to Prevent Bed Sores:|
|Checked Patients For the Risk of Bed Sores:|
|How Often Patients Improved Walking:|
|How Often Patients Improved Getting Out of Bed:|
|How Often Patients Improved Bathing:|
|How Often Patients Had Less Pain Moving Around:|
|How Often Patients Breathing Improved:|
|How Often Patients Wounds Healed After Operation:|
|How Often Patients Improved Taking Medication by Mouth:|
|How Often Patients Had to be Admitted to the Hospital:|
|How Often Patients Needed Urgent Care From the ER:|
Reviews from Patient Surveys
These Baptist Citizens Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Baptist Citizens Home Health Care to other home care agencies. More Info
|Home Health Team Gave Care in a Professional Way:|
|Communicated Well With them:|
|Discussed Medicines Pain & Home Safety:|
|Gave their Home Health Agency a Rating of 9 or 10:|
|Would Recommend the Home Health Agency to Friends & Family:|
|Completed Surveys:||82 *||26,661||1,160,737|
Cities Served by Baptist Citizens Home Health Care
Baptist Citizens Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.
Pell City, AL