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Baptist Citizens Home Health Care

  1. Home Health Care
  2. Alabama
  3. Talladega Home Health Care Agencies
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Each ZIP code that Baptist Citizens Home Health Care serves is highlighted on the map above.

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • James Williams ★★★★★ 7 months ago

    My Dad was on the 3rd floor for a week. The staff was the best. They were very good with my dad, and they were very attentive to our needs. I don't think you will find a better staff anywhere.

  • GF Bloom ★★★★★ 4 months ago

    Nice staff. My experience with the Technicians and Doctors was good. I would come back.

  • laura harris ★★★★★ 3 months ago

    Thank you Citizens! We are grateful to you for caring for my son who had a sickle cell crisis. Dr. Ike and the nursing staff saw him within 10 minutes of entering the ER. A nurse who remembered him as a little boy even stopped by to speak to him. Some wondered about the little boy who was frequently in the hospital in crisis. Many staff members remembered him being a patient in your hospital. Your staff has been viewed as our extended family. Doctors, nurse practitioners, nurses, cnas, dietery, intake, administrators and the entire staff... Thank you!!! We drove an hour and a half to get him to take him to the hospital that has cared for him all of his life (19 years).......Citizens BMC.... By the way, my son is a sophomore at Auburn University. I am truly grateful for the care you continue to provide for my son.. Grateful mother, Laura Harris-Whitfield

  • Jaclyn Turley ★★★★★ 9 months ago

    I was seen in the ER on June 23rd. I was examined and treated quickly. The staff was attentive and courteous. The facility was clean and welcoming. I would not have received care as quickly at any surrounding ER. Citizens is my provider of choice for these reasons.

  • Ashley Bounds ★★★★★ in the last week

    My wife is here at citizens now this place is a joke to sit here for three hours for the supposed to be doctor say something like oh it's nothing but says on there paper work they treated you for something different

Baptist Citizens Home Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Baptist Citizens Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

AL
Begins Patient Care in Timely Manner:

96%

95%
Teaches Patients or Family About their Drugs:

92%

99%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

99%

98%
Checks on Patients Flu Shot:

59%

74%
Checks on Patients Pneumonia Shot:

56%

76%
Foot Care For Diabetes Patients:

99%

98%
Checks Patients For Pain:

87%

0%
Treats Patients Pain:

86%

0%
Treats Heart Failure Symptoms:

91%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

89%

0%
This
Agency

AL
Included Treatments to Prevent Bed Sores:

86%

0%
Checked Patients For the Risk of Bed Sores:

90%

0%
How Often Patients Improved Walking:

83%

65%
How Often Patients Improved Getting Out of Bed:

23%

17%
How Often Patients Improved Bathing:

12%

12%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

100%

81%
How Often Patients Improved Taking Medication by Mouth:

80%

57%
How Often Patients Had to be Admitted to the Hospital:

18%

17%
How Often Patients Needed Urgent Care From the ER:

14%

12%

Reviews from Patient Surveys

These Baptist Citizens Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Baptist Citizens Home Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

AL
Home Health Team Gave Care in a Professional Way:

94% *

91%
Communicated Well With them:

90% *

89%
Discussed Medicines Pain & Home Safety:

85% *

88%
Gave their Home Health Agency a Rating of 9 or 10:

86% *

89%
This
Agency

AL
Would Recommend the Home Health Agency to Friends & Family:

88% *

85%
Completed Surveys:82 *26,661
Response Rate:

38% *

31%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Baptist Citizens Home Health Care

Baptist Citizens Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Alpine, AL
Anniston, AL
Calera, AL
Childersburg, AL
Columbiana, AL
Cropwell, AL
Eastaboga, AL
Lincoln, AL
Lineville, AL
Moody, AL
Munford, AL
Odenville, AL
Ohatchee, AL
Oxford, AL
Pell City, AL
Ragland, AL
Riverside, AL
Sterrett, AL
Sycamore, AL
Sylacauga, AL
Talladega, AL
Vincent, AL
Weogufka, AL
Wilsonville, AL



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