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Baptist Health Home Health Network-Hot Springs Cou

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  4. Malvern
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Reviews
Overall Rating 1.3 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I wouldn't even give it a one if I didn't have to. This hospital sucks. It's absolutely horrible and needs all new people. Every time I come here it takes at least 5 hours to get in the back. I hate this place.

  • ★★★★★ 3 months ago

    Came into the ER in horrible pain, crying out in pain! They stuck me in a wheelchair for 50 minutes until my family couldn't stand to see me crying out any longer and took me to St. Vincent who on seeing my condition immediately took me into the room and gave me shots of pain medicine. Absolutely no compassion or caring was shown at this hospital! They wouldn't even find me a bed to lay in. If you don't have to go there DON'T!

  • ★★★★★ 3 weeks ago

    The ER staff working on Wednesday September 13th are very rude. Brought family member in to be seen and it has taking forever to be seen by doctor.

  • ★★★★★ 8 months ago

    This hospital is always understaffed but charge a premium while sitting in a room you can here staff hanging out laughing and chatting my wife finally had enough we got up walked out the staff was happy to allow us to leave

  • ★★★★★ 8 months ago

    This is just a bandaid hospital. If you can make the drive to another hospital, do it. Th

Baptist Health Home Health Network-Hot Springs Cou Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Baptist Health Home Health Network-Hot Springs Cou is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

This
Agency

AR
Begins Patient Care in Timely Manner:n/a *

91%
Teaches Patients or Family About their Drugs:n/a *

95%
Checks Patients Risk of Falling:n/a *

99%
Checks Patient For Depression:n/a *

98%
Checks on Patients Flu Shot:n/a *

70%
Checks on Patients Pneumonia Shot:n/a *

73%
Foot Care For Diabetes Patients:n/a *

96%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

AR
How Often Patients Improved Walking:n/a *

47%
How Often Patients Improved Getting Out of Bed:n/a **

15%
How Often Patients Improved Bathing:n/a **

11%
How Often Patients Had Less Pain Moving Around:n/a **

0%
How Often Patients Breathing Improved:n/a **

0%
How Often Patients Wounds Healed After Operation:

93%

86%
How Often Patients Improved Taking Medication by Mouth:

56%

49%
How Often Patients Had to be Admitted to the Hospital:

18%

17%
How Often Patients Needed Urgent Care From the ER:

7%

13%
Pageviews Total:

9%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* This measure currently does not have data or provider has been certified/recertified for less than 6 months.
** The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Baptist Health Home Health Network-Hot Springs Cou reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Baptist Health Home Health Network-Hot Springs Cou to other home care agencies. More Info

Patient Surveys:
This
Agency

AR
Home Health Team Gave Care in a Professional Way:n/a *

91%
Communicated Well With them:n/a *

89%
Discussed Medicines Pain & Home Safety:n/a *

86%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

87%
This
Agency

AR
Would Recommend the Home Health Agency to Friends & Family:n/a *

84%
Completed Surveys:n/a *16,243
Response Rate:n/a *

32%
* No survey results are available for this period.



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