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Baptist Health Home Health Network-Hot Springs Cou

  1. Home Health Care
  2. Arkansas
  3. Malvern Home Health Care Agencies
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Gina Hughes ★★★★★ 4 months ago

    Darlene Pry is the best! I was pretty scared about my situation and Ms. Darlene and all the nursing staff was wonderful making me feel at ease. They even helped ease my husband's mind. I hope if I ever have to be in the hospital again Darlene Pry is there with me. Great Staff!

  • Ronald Buckholz ★★★★★ 6 months ago

    Many of my family members have been in Baptist hospital in Malvern over the past year. They have provided great care to all family. From Emergency through ICU to the rooms on the floor. The doctors, nurses, social workers, kitchen staff and even the cleaning staff. Are very polite, courteous, and always Professional.

  • April O'Brien ★★★★★ in the last week

    Drive the extra 15 mins to another ER if at all possible.

  • amanda williams ★★★★★ 7 months ago

    If I could give a zero or negative I would. They denyed my wife her request for a patient bill of rights or a patient advocate. Was informed they didn't have either one. I was told they may not release information to me even tho we are married. Was thinking I was going to have to provide my marriage just to check on my wife's condition. Was told it had to be a legal marriage like I was lying bc we are both females. I think an attorney would better assist with this situation

  • Alexius Roe ★★★★★ 6 months ago

    Went for my 14 month old because he had a high fever and had a bad cough. Sat in there for over 3 hours and was never seen. There was a bunch of kids in the waiting room sick as hell and in the past 3 hours not a single person was called back. Worse hospital ever

Baptist Health Home Health Network-Hot Springs Cou Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Baptist Health Home Health Network-Hot Springs Cou is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

This
Agency

AR
Begins Patient Care in Timely Manner:n/a *

94%
Teaches Patients or Family About their Drugs:n/a *

95%
Checks Patients Risk of Falling:n/a *

100%
Checks Patient For Depression:n/a *

98%
Checks on Patients Flu Shot:n/a *

74%
Checks on Patients Pneumonia Shot:n/a *

78%
Foot Care For Diabetes Patients:n/a *

96%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
This
Agency

AR
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:n/a *

61%
How Often Patients Improved Getting Out of Bed:n/a *

17%
How Often Patients Improved Bathing:n/a *

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

93%

81%
How Often Patients Improved Taking Medication by Mouth:

56%

52%
How Often Patients Had to be Admitted to the Hospital:

18%

17%
How Often Patients Needed Urgent Care From the ER:

7%

13%
* This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Reviews from Patient Surveys

These Baptist Health Home Health Network-Hot Springs Cou reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Baptist Health Home Health Network-Hot Springs Cou to other home care agencies. More Info

Patient Surveys:
This
Agency

AR
Home Health Team Gave Care in a Professional Way:n/a *

90%
Communicated Well With them:n/a *

88%
Discussed Medicines Pain & Home Safety:n/a *

85%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

87%
This
Agency

AR
Would Recommend the Home Health Agency to Friends & Family:n/a *

84%
Completed Surveys:n/a *16,007
Response Rate:n/a *

31%
* No survey results are available for this period.



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