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Baptist Health Home Health Network-Hot Springs Cou

  1. Home Health Care
  2. Arkansas
  3. Malvern Home Health Care Agencies
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Charmaine Allen ★★★★★ 7 months ago

    Dr Hemo performed surgery on my child. He is a great surgeon. He took time to explain to her the procedure and what to expect afterwards. The OR staff were all amazing!!! I will definitely have any and all procedures, for me and my family, in Hot Spring County. Thank you to all the caregivers! Clean and friendly environment.

  • Mackenzie Paul ★★★★★ 7 months ago

    Went in one sunday. The staff took me back immediately even though they had no rooms available. They were very nice and professional. They did not brush off my problems and educated me on how to manage them. Good job guys.

  • Carmelita Wright ★★★★★ 6 months ago

    I brought my husband in on jan 8 due to he wasn't feeling good. They tested him for flu told him he was on the verge of flu gave him scripts & sent him on his way without doing any blood work to get to the main issue. I brought him back in on jan 14 due to his issue with breathing was told he had pneumonia & they med flight him to little rock. I was told he most likely had pneumonia the entire time but due to Malvern not doing their job my husband almost died. He is still in the hospital having a hard time.

  • Matt Green ★★★★★ 7 months ago

    Had great care in the ER and on the medical floor! Great nurses and doctors!

  • Karla Davidson ★★★★★ 8 months ago

    Love the physical therapist -- Ann she's awesome and the rest of y'all too

Baptist Health Home Health Network-Hot Springs Cou Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Baptist Health Home Health Network-Hot Springs Cou is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

This
Agency

AR
Begins Patient Care in Timely Manner:n/a *

94%
Teaches Patients or Family About their Drugs:n/a *

95%
Checks Patients Risk of Falling:n/a *

100%
Checks Patient For Depression:n/a *

98%
Checks on Patients Flu Shot:n/a *

74%
Checks on Patients Pneumonia Shot:n/a *

78%
Foot Care For Diabetes Patients:n/a *

96%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
This
Agency

AR
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:n/a *

61%
How Often Patients Improved Getting Out of Bed:n/a *

17%
How Often Patients Improved Bathing:n/a *

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

93%

81%
How Often Patients Improved Taking Medication by Mouth:

56%

52%
How Often Patients Had to be Admitted to the Hospital:

18%

17%
How Often Patients Needed Urgent Care From the ER:

7%

13%
* This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Reviews from Patient Surveys

These Baptist Health Home Health Network-Hot Springs Cou reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Baptist Health Home Health Network-Hot Springs Cou to other home care agencies. More Info

Patient Surveys:
This
Agency

AR
Home Health Team Gave Care in a Professional Way:n/a *

90%
Communicated Well With them:n/a *

88%
Discussed Medicines Pain & Home Safety:n/a *

85%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

87%
This
Agency

AR
Would Recommend the Home Health Agency to Friends & Family:n/a *

84%
Completed Surveys:n/a *16,007
Response Rate:n/a *

31%
* No survey results are available for this period.



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