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Banner Home Care Az

  1. Home Health Care
  2. Arizona
  3. Gilbert Home Health Care Agencies
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Each ZIP code that Banner Home Care Az serves is highlighted on the map above.

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Mike Malone ★★★★★ 3 months ago

    I wish I could use zero starts. Attempted to order C-pap supplies 3 times this year. Each time I was told the order was "entered" but is still waiting to be "processed" in the warehouse. Average delay is over 2 wks for supplies that need to be replaced every 30 days. After reading the other reviews- I realize this experience seems to be standard operating procedure for Banner Home Health. Unacceptable. My next complaint will be to the Az Dept of Health. Withholding medical care is a serious matter.

  • Joseph Rosales ★★★★★ 3 weeks ago

    Received order from doctor's office on 6/7/18, order for Capp supplies forwarded to banner home medical supplies. No supplies received and called to see what hold up on supplies was about. Told they we're short handed and that orders we're backed up. Call 3 more times over the past month and no supplies received after 45 days now. Called Aetna for new supplier of supplies.....what happened to banner and quality..

  • Don May ★★★★★ 3 months ago

    Called in for some supplies and had to wait 20 minutes on hold before someone picked up. What kind if customer service is that? Great first impression NOT. Reflects on their management.

  • Josh Stephenson ★★★★★ 8 months ago

    Completely incompetent. I was given incorrect instruction on how to use their equipment, incorrect contact information for help or recalibrations, and incorrect information regarding getting new equipment. After going for a week without getting a return call, I dropped my equipment back off and decided to do business with a different DME provider. They wanted me to sign a against medical advice from for not going through them. I, of course, refused to comply and am currently going elsewhere. I suggest everyone else do the same.

  • Gary Clark ★★★★★ 5 months ago

    Just called, while I hold was reading through reviews, very discouraging, however my experience was positive with a minimum amount of heartache.

Banner Home Care Az Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Banner Home Care Az is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

AZ
Begins Patient Care in Timely Manner:

92%

94%
Teaches Patients or Family About their Drugs:

100%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:

75%

73%
Checks on Patients Pneumonia Shot:

81%

79%
Foot Care For Diabetes Patients:

100%

97%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

65%

0%
Treats Heart Failure Symptoms:

74%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

73%

0%
This
Agency

AZ
Included Treatments to Prevent Bed Sores:

72%

0%
Checked Patients For the Risk of Bed Sores:

76%

0%
How Often Patients Improved Walking:

57%

60%
How Often Patients Improved Getting Out of Bed:

12%

13%
How Often Patients Improved Bathing:

16%

12%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

77%

75%
How Often Patients Improved Taking Medication by Mouth:

43%

45%
How Often Patients Had to be Admitted to the Hospital:

14%

12%
How Often Patients Needed Urgent Care From the ER:

14%

12%

Reviews from Patient Surveys

These Banner Home Care Az reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Banner Home Care Az to other home care agencies. More Info

Patient Surveys:
This
Agency

AZ
Home Health Team Gave Care in a Professional Way:

88%

87%
Communicated Well With them:

85%

84%
Discussed Medicines Pain & Home Safety:

80%

81%
Gave their Home Health Agency a Rating of 9 or 10:

83%

82%
This
Agency

AZ
Would Recommend the Home Health Agency to Friends & Family:

73%

76%
Completed Surveys:40914,831
Response Rate:

26%

27%

Cities Served by Banner Home Care Az

Banner Home Care Az serves ZIP codes that encompass all or part of each of the cities listed below.

Apache Junction, AZ
Arizona City, AZ
Arlington, AZ
Avondale, AZ
Buckeye, AZ
Carefree, AZ
Casa Grande, AZ
Cashion, AZ
Cave Creek, AZ
Chandler, AZ
Congress, AZ
Coolidge, AZ
El Mirage, AZ
Eloy, AZ
Florence, AZ
Fort Mcdowell, AZ
Fountain Hills, AZ
Gilbert, AZ
Glendale, AZ
Gold Canyon, AZ
Goodyear, AZ
Higley, AZ
Kearny, AZ
Laveen, AZ
Leupp, AZ
Litchfield Park, AZ
Maricopa, AZ
Mesa, AZ
Morristown, AZ
New River, AZ
Paradise Valley, AZ
Peoria, AZ
Phoenix, AZ
Pine, AZ
Queen Creek, AZ
Rio Verde, AZ
Sacaton, AZ
San Tan Valley, AZ
Scottsdale, AZ
Stanfield, AZ
Sun City, AZ
Sun City West, AZ
Superior, AZ
Surprise, AZ
Tempe, AZ
Tolleson, AZ
Tonopah, AZ
Valley Farms, AZ
Waddell, AZ
Wickenburg, AZ
Wittmann, AZ
Youngtown, AZ



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