Hospice Of The Valley Home Health Agency
About Hospice Of The Valley Home Health Agency1510 East Flower Street
Phoenix, AZ 85014
Phone: (602) 530-6900
Ownership type: Non - Profit Other
Date certified: 12/08/1980
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Does Hospice Of The Valley Home Health Agency, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
Care for the terminally ill
For appointments, groceries, etc.
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Hospice Of The Valley Home Health Agency
Overall Rating 4.1 / 5.0 ★★★★★
Rhonda Cosentino ★★★★★ 5 months ago
Hospice Of The Valley was amazing with my dear beloved grandmother who sadly left us on May 29th, she was 96 years old... I want to say THANK YOU all that were involved in her care for making her comfortable until she passed. If ever I need this type of care at the end of my life, I will make sure that my children know where to turn. My family & I are eternally grateful to your staff & nurses that were so great with her, I will recommend you to everyone I know in the same situation we found ourselves in... Thank you so very much
Anytime Fitness El Mirage ★★★★★ 4 months ago
So involved with the Hospice once a Patient my Mom Met Yvonne Luna and Carley Kimber They are Both so Professional and Heart like a Field of Red Roses Blossoming!! They care!! Highly recommend!!
Amber Sims ★★★★★ 6 months ago
I have thought long and hard whether I should share my experience since I know nothing can bring my loved one back or help with the pain. My father was placed in a group home because his needs were greater than we could care for. He was under the care of Hospice of the Valley. There was a struggle making sure he was given medicine while he was there. He was prescribed morphine not for pain but for severe asthma related copd. The morphine was to help him relax so he didn't struggle so hard to breathe. Not for pain which hospice and the staff at the home didn't seem to understand. They tried to withhold the morphine because it made him sleepy. March 19th at 1am the owner of the group home realized that he was transitioning. She did NOT contact hospice to tell them of a change in condition nor did she contact my mom until 5am. He passed at 515 am with no family. My mom has the number to hospice in her phone but she did not recognize the number calling at 5am so she didn't answer until the owner called again at 630. Again hospice was not called. Hospice was not made aware of his condition until 8am when my MOM called to let them know he died hours before and then a social worker was sent out. Hospice should have been called when there was a change in condition so they could have notified us. When we asked the owner of the group home why she didn't feel it necessary to start calling at 1am or to contact hospice her response was why should I have called and woken you up. What if that had been her husband or father? My dad deserved to have his family around. I should have not arrived to find him covered in a sheet: when I tried to express my concerns to hospice about the lack of education on the part of this group home I was sent to a social worker and my concerns were "forwarded" to a lead who of course never called. I'm extremely disappointed:
elizabeth Allen ★★★★★ 3 months ago
Small building located behind Mayo Clinic with compassionate staff, full kitchens to feed grieving families and friends, and surrounded by actual desert visas, prairie dogs, quail, and active lizards. Chinese art on the interior, couches, and very few beds for privacy of passing individuals.
Denise Holland ★★★★★ 8 months ago
I have never been so shocked at the care our loved one is receiving. Hospice was brought in and they insisted on not allowing her to walk to the bathroom and now she is completely bed bound. She gets horrible sores from diapers and they insist on using them instead of pull ups. When questions are asked they encourage family to not be concerned and allow them to care for the person which results in meds being given improperly or not at all, and they dont bother to see to it that food and liquids are given. She was made to go 6.5 hours in PAIN before giving her meds. We go in to see her and shes in pain and cant talk and is trembling. We get her something to drink and feed her and she feels so much better shes able to talk and the trembling goes away. They have the attitude she's dying so why bother to make her comfortable! If we wasnt in there every few days she would have died already! IF YOU DON'T CARE ABOUT YOUR FAMILY AND WANT THEM TO SUFFER THEN CALL IN HOSPICE!!!!
Hospice Of The Valley Home Health Agency Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
Medicare Evaluation of the Quality of Care
The quality of care given at Hospice Of The Valley Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.
|Begins Patient Care in Timely Manner:||n/a *|
|Teaches Patients or Family About their Drugs:||n/a *|
|Checks Patients Risk of Falling:||n/a *|
|Checks Patient For Depression:||n/a *|
|Checks on Patients Flu Shot:||n/a *|
|Checks on Patients Pneumonia Shot:||n/a *|
|Foot Care For Diabetes Patients:||n/a *|
|Checks Patients For Pain:||n/a *|
|Treats Patients Pain:||n/a *|
|Treats Heart Failure Symptoms:||n/a *|
|Took Doctor Ordered Action to Prevent Bed Sores:||n/a *|
|Included Treatments to Prevent Bed Sores:||n/a *|
|Checked Patients For the Risk of Bed Sores:||n/a *|
|How Often Patients Improved Walking:||n/a *|
|How Often Patients Improved Getting Out of Bed:||n/a **|
|How Often Patients Improved Bathing:||n/a **|
|How Often Patients Had Less Pain Moving Around:||n/a **|
|How Often Patients Breathing Improved:||n/a **|
|How Often Patients Wounds Healed After Operation:|
|How Often Patients Improved Taking Medication by Mouth:|
|How Often Patients Had to be Admitted to the Hospital:|
|How Often Patients Needed Urgent Care From the ER:|
** This measure currently does not have data or provider has been certified/recertified for less than 6 months.
Reviews from Patient Surveys
These Hospice Of The Valley Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Hospice Of The Valley Home Health Agency to other home care agencies. More Info
|Home Health Team Gave Care in a Professional Way:||n/a *|
|Communicated Well With them:||n/a *|
|Discussed Medicines Pain & Home Safety:||n/a *|
|Gave their Home Health Agency a Rating of 9 or 10:||n/a *|
|Would Recommend the Home Health Agency to Friends & Family:||n/a *|
|Completed Surveys:||n/a *||14,831||1,160,737|
|Response Rate:||n/a *|
Cities Served by Hospice Of The Valley Home Health Agency
Hospice Of The Valley Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.