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Nightingale Homecare

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About Nightingale Homecare

Nightingale Homecare is a Medicare-certified, full-service, home health care organization providing skilled home health services through its Home Health Division and both skilled and non-medical home care services through its Private Duty Division. Nightingale Homecare employs Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Physical Therapists (PTs), Occupational Therapists (OTs), Medical Social Workers (MSWs), Registered Dieticians (RDs), Speech-Language Pathologists (STs), Certified Nursing Assistants (CNAs) and Nursing Assistants (NAs). The agency specializes in dementia care, orthopedic rehabilitation, chronic disease management, wound and ostomy care, pain management and fall prevention. A wide range of private duty services is offered, from 1-hour, CNA-level personal care visits to 24-hour skilled RN care, and everything in between. In addition to high-tech nursing cases, including ventilator and infusion cases, the agency has the capacity to privately provide the services of all of the above-listed disciplines through its Private Duty Division. In operation since 1994, Nightingale Homecare is a privately owned, proprietary corporation. Office hours are 8:00 AM to 5:00 PM Monday through Friday. Registered Nurse coverage is in place during all nights, weekends and holidays.

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Reviews
Overall Rating 5.0 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    Dear Nightingale owners and staff- This note is to say thank you. In late May I contacted the agency about possible help with my dad. My mom and his wife of 48 years passed away May 12. My brother and I moved dad in with us in Phoenix. We were completely overwhelmed. We both work full time but we wanted to make sure dad had the care he needed. From the first phone call, we were treated so kindly. The thoughtful nurses helped us get in home health aid, physical therapy, nurse care and occupational therapy. Every single person who has come to our home to help has been so kind, professional and lovely to be around. They all have been great at working with our schedules and the ADA issues in our historic home. Each time a new person or process came into our home, it made me, my brother and Dad all feel so thankful and relieved. You all have truly helped me and my very small family deal with a difficult time with such grace and compassion. I can't thank you all enough! Special thanks to Claudia, Sarah, Gabrielle, Terry, Previn, and the folks in the front office and scheduling. I will highly recommend this wonderful agency to friends anytime home care is needed. From my family to yours, thank you for everything!!

  • ★★★★★ 10 months ago

    This is the 2nd time we have used Nightingale Homecare for PT services. Our therapist Wendy was so good the first time we requested her for therapy services again. She was professional, timely, and very knowledgeable. The intake staff person was also very timely showing up in our hospital room to make sure therapy would start the next day at home. We appreciate the care Nightingale Homecare provided us.

  • ★★★★★ a year ago

    Five stars! I have been more than pleased with my experience with Nightingale Homecare. The companion to my father is a perfect fit to his personality. She is caring, and kind and a great companion for him. I have also had great experiences with the office staff in all my interactions. they respond promptly and efficiently to all my requests and are always positive and friendly.

  • ★★★★★ a year ago

    I have been very pleased with the service I have always had with the aids from Nightingale. They are cheerful and attentive, helping with preparing my breakfast and lunch, giving me my showers, keeping up the laundry and light housework and taking me grocery shopping and to doctor appointments. I truly do not know how I could have managed these past eight years without their company and help. They even water my flowers!

  • ★★★★★ a year ago

    My mother's health declined rapidly back in May 2015 and my family had to make decisions on how to take care of her. We called on Nightingale Homecare who immediately supplied us with the care she needed to be comfortable at home. The one caregiver who stands out is Jacinta Greaves. She is knowledgeable, compassionate, caring and understanding. She is always welcome in our home and is considered family.

Nightingale Homecare Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Private Duty Home Care
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Nightingale Homecare is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

AZ
Begins Patient Care in Timely Manner:

96%

92%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

96%

95%
Checks on Patients Flu Shot:

91%

72%
Checks on Patients Pneumonia Shot:

91%

77%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

73%

0%
Treats Patients Pain:

76%

0%
Treats Heart Failure Symptoms:

84%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

80%

0%
Included Treatments to Prevent Bed Sores:

80%

0%
Checked Patients For the Risk of Bed Sores:

91%

0%
This
Agency

AZ
How Often Patients Improved Walking:

63%

55%
How Often Patients Improved Getting Out of Bed:

14%

14%
How Often Patients Improved Bathing:

12%

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

80%

77%
How Often Patients Improved Taking Medication by Mouth:

55%

47%
How Often Patients Had to be Admitted to the Hospital:

14%

13%
How Often Patients Needed Urgent Care From the ER:

13%

12%
Pageviews Total:

35%

0%
Pageviews From Search Engines:

3%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Nightingale Homecare reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Nightingale Homecare to other home care agencies. More Info

Patient Surveys:
This
Agency

AZ
Home Health Team Gave Care in a Professional Way:

88%

87%
Communicated Well With them:

87%

84%
Discussed Medicines Pain & Home Safety:

85%

80%
Gave their Home Health Agency a Rating of 9 or 10:

82%

82%
This
Agency

AZ
Would Recommend the Home Health Agency to Friends & Family:

81%

77%
Completed Surveys:15316,112
Response Rate:

27%

29%

Cities Served by Nightingale Homecare

Nightingale Homecare serves ZIP codes that encompass all or part of each of the cities listed below.

Apache Junction, AZ
Avondale, AZ
Buckeye, AZ
Carefree, AZ
Cashion, AZ
Cave Creek, AZ
Chandler, AZ
El Mirage, AZ
Fountain Hills, AZ
Gilbert, AZ
Glendale, AZ
Goodyear, AZ
Litchfield Park, AZ
Mesa, AZ
New River, AZ
Paradise Valley, AZ
Peoria, AZ
Phoenix, AZ
Scottsdale, AZ
Sun City, AZ
Sun City West, AZ
Surprise, AZ
Tempe, AZ
Waddell, AZ
Youngtown, AZ



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