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Southland Home Health

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I ended-up in The Emergency Room ~ on a Tuesday Night; due to the fact, a RN from Southland Home Health Agency made Well Over (6) Medication Errors ~ While The RN was Dispensing Medications into My MediSet. Donna ~ The Office Supervisor ~ never corrected any of The Medication Errors made by Her Employee. Donna ~ The Office Supervisor ~ IMMEDIATELY & UNPROFESSIONALLY ABANDONED PATIENT CARE. Literally, none of THE NUMEROUS MEDICATION ERRORS made RN Janet were even CORRECTED by another Licensed Nurse at Southland Home Health Agency. The Entire Incident; in which, RN Janet made NUMEROUS MEDICATION ERRORS was ~ CAUGHT ~ on Home Video Surveillance. Donna ~ The Office Supervisor ~ from Southland Home Health Agency ~ attempted to Severely Threaten Me & Severely Intimidate Me; in order, to Hide ~ Conceal & Cover Up ~ This Incident That Happened ~ on a Past Tuesday. Donna ~ The Office Supervisor ~ even contacted My Health Insurance Company to further Harass Me, Threatened Me as a Patient, and Intimidated Me as a Patient. This is how much Corruption and Abuse are forced upon PATIENTS by those who are employed in The Health Care Industry. I had to contact The Phoenix Police Department; in which, a Phoenix Police Report was filed AGAINST Southland Home Health Agency. And, I will be filing an Official Complaint with The Arizona State Board of Nursing on The RN for Violating The Nurse Practice Act in The State of Arizona. NEVER USE THIS HOME HEALTH AGENCY! RN's are Extremely Grossly Incompetent! RN's are "Extremely Abusive Towards Patients" to cover-up, hide, and conceal mistakes made by Nursing Employees at Southland Home Health Agency. EXTREMELY DANGEROUS & EXTREMELY DISHONEST! I would NEVER recommend This Nursing Agency for any person or family in The Community. NEVER!!!

  • ★★★★★ 7 months ago

    Southland has truly saved my mother and my sanity. We have had all the services Southland has to offer. I have hired them for my mother and my brother. The in home care is top notch and the therapists have all been so kind and absolutely wonderful. My mom loves them and they stay in constant communication with me so I always know how she is doing. Trev Baber has helped guide me through dealing with how Medicare works, in home doctors, hospice for my brother, and so much more. Without Trev and Southland I truly believe I would have lost my mother by now and my brother would not have passed so peacefully.

  • ★★★★★ 10 months ago

    Having an elderly parent with numerous health needs, cancer, and a compromised immune system, is sometimes more stress than I can handle. Southland Home Health was a godsend! They took care of everything. And, when Medicare would no longer pay for home health care, they arranged palliative care for my mom. Additionally, the caregivers are first class. They're gentle, patient, compassionate and never in a hurry. Peace of mind is so important to me especially because I live out of state and that's what I get with Southland Home Health! :)

  • ★★★★★ 11 months ago

    Real medical support from professional doctors and nurses is invaluable. I fully recommend anyone who has a loved one with needs who lives at home to be sure to look into Southland.

  • ★★★★★ a month ago

Southland Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Southland Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

AZ
Begins Patient Care in Timely Manner:

93%

92%
Teaches Patients or Family About their Drugs:

97%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

98%

95%
Checks on Patients Flu Shot:

72%

72%
Checks on Patients Pneumonia Shot:

77%

77%
Foot Care For Diabetes Patients:

96%

96%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

65%

0%
Treats Heart Failure Symptoms:

78%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
Included Treatments to Prevent Bed Sores:

78%

0%
Checked Patients For the Risk of Bed Sores:

95%

0%
This
Agency

AZ
How Often Patients Improved Walking:

63%

55%
How Often Patients Improved Getting Out of Bed:

16%

14%
How Often Patients Improved Bathing:

14%

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

87%

77%
How Often Patients Improved Taking Medication by Mouth:

43%

47%
How Often Patients Had to be Admitted to the Hospital:

17%

13%
How Often Patients Needed Urgent Care From the ER:

11%

12%
Pageviews Total:

99%

0%
Pageviews From Search Engines:

4%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Southland Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Southland Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

AZ
Home Health Team Gave Care in a Professional Way:

87%

87%
Communicated Well With them:

86%

84%
Discussed Medicines Pain & Home Safety:

80%

80%
Gave their Home Health Agency a Rating of 9 or 10:

80%

82%
This
Agency

AZ
Would Recommend the Home Health Agency to Friends & Family:

78%

77%
Completed Surveys:21716,112
Response Rate:

25%

29%

Cities Served by Southland Home Health

Southland Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Apache Junction, AZ
Avondale, AZ
Buckeye, AZ
Carefree, AZ
Cave Creek, AZ
Chandler, AZ
El Mirage, AZ
Fort Mcdowell, AZ
Fountain Hills, AZ
Gilbert, AZ
Glendale, AZ
Gold Canyon, AZ
Goodyear, AZ
Laveen, AZ
Litchfield Park, AZ
Mesa, AZ
Paradise Valley, AZ
Peoria, AZ
Phoenix, AZ
Queen Creek, AZ
Rio Verde, AZ
San Tan Valley, AZ
Scottsdale, AZ
Sun City, AZ
Sun City West, AZ
Surprise, AZ
Tempe, AZ
Tolleson, AZ
Waddell, AZ
Wenden, AZ
Youngtown, AZ



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