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Banner Home Care

  1. Home Health Care
  2. Arizona
  3. Tucson Home Health Care Agencies
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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • No Name ★★★★★ 8 months ago

    My 91 year old dad has had their reps helping him out a few days a week for a few years now. He likes the staff. They are attentive and helpful. The help keep him organize with his memory issues and keep his small place tidy and clothes clean. I have been pleased with their service and responsiveness. Gary H.

  • Rhonda Laughlin ★★★★★ 8 months ago

    I have been very happy with the services received from Sunlife Home Care. As the HR Director for Saavi Services for the Blind, I have worked with many agencies and Sunlife is always my number one choice for top quality help. I have found that they only employ the best caregivers and are very responsive to the needs of their clients. I have never had any issues and have called on a short notice. I have known the CEO personally for over 10 years and they take care of their clients. The best part is when you call they get back to you quickly and follow-up to make sure you are happy with their services.

  • mary bartels ★★★★★ 2 months ago

    They were assigned by PCOA. MY main problem is with the management staff and dispatchers. Twice I was told "workers were on their way", I waited when in fact they had already quit the company and no one showed up. The point is the company knew they were "NOT" on the way. It was the 2nd person to suddenly quite the company. I can deal with problems but not people who repeatedly lie and offer no solution.

  • Tina Caron ★★★★★ 8 months ago

    Have been happy with most of the care givers sent to help my parents. Communication within the office is improving. Staff is helpful to answer questions. Very satisfied to have the same GREAT care giver for over 2yrs

  • Ceci Lewis ★★★★★ 8 months ago

    My 92 year old mother calls the Sunlife crew her little angels. They check on her twice daily and ensure that she is secure. I sleep better knowing they are there for her.

Banner Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Banner Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

AZ
Begins Patient Care in Timely Manner:

100%

94%
Teaches Patients or Family About their Drugs:

100%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

98%

97%
Checks on Patients Flu Shot:

66%

73%
Checks on Patients Pneumonia Shot:

69%

79%
Foot Care For Diabetes Patients:

84%

97%
Checks Patients For Pain:

73%

0%
Treats Patients Pain:

75%

0%
Treats Heart Failure Symptoms:

90%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

79%

0%
This
Agency

AZ
Included Treatments to Prevent Bed Sores:

75%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

78%

60%
How Often Patients Improved Getting Out of Bed:

11%

13%
How Often Patients Improved Bathing:

13%

12%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

94%

75%
How Often Patients Improved Taking Medication by Mouth:

67%

45%
How Often Patients Had to be Admitted to the Hospital:

16%

12%
How Often Patients Needed Urgent Care From the ER:

12%

12%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Banner Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Banner Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

AZ
Home Health Team Gave Care in a Professional Way:

80% *

87%
Communicated Well With them:

75% *

84%
Discussed Medicines Pain & Home Safety:

75% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

85% *

82%
This
Agency

AZ
Would Recommend the Home Health Agency to Friends & Family:

58% *

76%
Completed Surveys:23 *14,831
Response Rate:

17% *

27%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Banner Home Care

Banner Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Green Valley, AZ
Marana, AZ
Oracle, AZ
Picacho, AZ
Sahuarita, AZ
Tucson, AZ
Vail, AZ



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