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Active Hospice Care

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • ★★★★★ a month ago

    Active hospice is a great organizations and should be commanded for their patient care and dedication to every single patient and their families. I am a pharmacist working with over 200 hospice agencies in Los Angeles area and people always ask me about what hospice I recommend when their loved one is at that junction in their life. By far, my first and only recommendation is Active Hospice! They have the best ownership and the best nursing director and thus the service and care trickle down to every single employee or nurse. They are one of the most professional organizations I have dealt with. When the time has come to chose, there is no doubt in my mind that this hospice care will be the best for your loved one.

  • ★★★★★ a month ago

    Let me start by saying the nurses and support staff at Active Hospice are INCREDIBLE. ?I have lived every single interaction with them. They have gone above and beyond their duties in their manners and tone and deliveries. THANK YOU. ???? My lack of stars is for the management. The director of the hospice was to write a letter for immigration stating that Doctors gave my friend a few WEEKS to live, so that his brother could get a visa from London. Today I pick up the letter, and No where on this letter did she state the urgency of his diagnosis, so I asked her to correct it. She said she couldn't put a few weeks on there and that she could only put 6 months or less. I told her that is an inaccurate diagnoses according to the doctor and why is she so resistant to putting the actual truth on the letter. She kept saying she can't and that it's policy. I asked her how is it ok to put a lie on there and not the truth especially when it means that it would get my friends brother here faster. She said it's Medicare policy so I asked to talk to the person that told her that policy so I could speak to the urgency of his matter. She kept repeating herself. So I finally tried to take the original letter from her and she said she is going to correct it to say 6 months or less. That's still inaccurate. I don't understand if there is a communication gap in language, or why she is so stubborn. No one would have sued her or Medicare if my friend OUTLIVED a few weeks. But if he didn't outlive a few weeks diagnosis, the letter would maybe rush the immigration office enough to get his brother here. This is another example of BUROCRACY standing in the way of COMPASSION. I write this review because I don't appreciate rules such as this which only serve to cover the ass of such a business, who is only afraid of getting sued. It's a shame. It's such a sad sad shame. #BeTheChangeYouWishToSeeInTheWorld #SeeSomethingSaySomething




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