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Auspice Home Care Solutions, LLC

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About Auspice Home Care Solutions, LLC

Auspice home care solutions, llc povides professional in home care assistance for all ages. We cover the central valley and have no hourly minimums for service. We are family owned and operated and have over 120 employees available to serve you.

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Laura Geuvjehizian ★★★★★ 4 months ago

    Auspice was so great! I had to schedule a last minute transport and they made it happen! The staff is so sweet and accommodating. They give you all the information up front so there are no surprises. The drivers are great with people that they are transporting. They are lifesavers!!!

  • Susan Largey ★★★★★ 9 months ago

    They are terrific people who go the extra mile. I am so pleased with them. They are professional, on time, thoughtful, very caring and they do anything within their professional capacity to make you know that they truly value you as a person. Quite simply, I would recommend them to anyone. Thank you for your time, God Bless you!!

  • gina perez ★★★★★ 9 months ago

    My mom is a cancer patient going through radiation treatments, unable to walk . Our family talked it over and decided to give the medical transportation a try . $80.00 round trip including $1.50 per mile . The pick up was on time . The driver asked how long would it take I told him about 1hr . He said ok call the Office when your done . They all failed to tell us that the office is closed for lunch from 12:00pm to 1:00 pm. We were done with my moms appointment at 12:54pm I called and their answering machine said that they were on lunch from 12:00pm to 1:00 pm . I called at 1:02pm and every other minute afterward no answer was hung up on twice . By this time it was it was 1:20pm my poor mother was very tired and wanted to go home and lay down . It was cold and raining. I called again and left a message for them to call back for a pick up , no one called . My fiance called himself he left a message no response back . My brother called I told him what had happened and was very upset and I asked him to come. We had to carry my sick mother out of her wheelchair in the cold rain ,mind you she is unable to walk or move on her own. We were so upset . We got home after 2:00 pm still no call from the company . My fiance called and the excuse they gave was they had to do payroll. So I guess their cash paying clients or any of their clients on this day 12/23/16 are not important than payroll. It's sad that a company can be so inconsiderate of sick people who just need a ride back home . Please think twice before using this Auspice Transportation service .

  • Don Napoletano ★★★★★ a year ago

    I used the transport service to move my wife from s memory care facility in Sequim Washington to a unit in Fresno California, a thousand mile journey. The planning was a very stressful dealing over the phone with people you have never met, recommended by people you really don't know. Plans kept getting changed as we tried to figure out the best way to move her IE: Via Air, Train, Motorhome or Van. Once the means of transport was settled, things went fast and professional. Really got the feeling these people knew what they where doing. It all boiled down to trust. When the driver and crew arrived here in Sequim and came to introduce themselves all my fears disappeared. It was quite clear they where professional and knew what they where doing. The actual transport went without a hitch and my wife is now settling in to here new location. I would not hesitate to recommend this service to anyone in need of it.

  • Steve Loy ★★★★★ 4 years ago

    I just have the need to throw this out there....something that is very near and dear to my heart... Anyone who may be seeking out in-home care-giving services...please beware of a company called "Auspice Home Care"....all I can say is "FRAUD"! Everything that was promised to our family, by the OWNER...NEVER happened! I have never seen a business run in such an unprofessional manner. The people who are hired for this company get recruited right out of the classroom...often many that came into our home had only been enrolled in the school for two weeks, and were sent out as trained personnel...so far from the truth! my mother fell 8x at the hands of their "trained" caregivers! By the letter of the law, they were NOT even legally able to tend to my mother medically...the company is supposed to have either a doctor or RN with a current license to supervise and oversee direction of the employees...that IS NOT the case for Auspice. Each care giver that I personally came in contact with was asked if they had been directed or overseen by either a doctor or RN, and each replied "no" and "that they never even saw a doctor or RN in the building"...most all of them said "they never even had any training from Auspice"...which is NOT what we were told. We were told that they have their own training for all their employees and all caregivers are either CNA's or LVN's....definitely not what we experienced in our home! In the 90 days that they were in our home and probably 20+ different care givers, only two that I met were such. We did get luck the last three weeks before my mother passed away and actually got a CNA who was amazing with my mother, and for that I am and will forever be grateful! Thank you to our "guardian angel"!!! My sister and I basically trained the girls that came into the home, as to the medical needs for my mother. Such as, how to administer the medicines into her feeding tube, how to start her feedings in the tube on the feeding pump, to make sure that my mother was given a bath and basic hygiene was tended to and basically had to be there to make sure that things were tended to properly...and this was all happening while my dad paid nearly $7000 a month. It is terrible what happened in our home, and when we complained about issues, most went on a deaf ear. Please, please be very careful when looking for a company! I thought that we did our homework, but we obviously did not see the fraud coming until it started in the home. I cannot even say that we got what we paid for in the sense that what we paid about half as all the other companies charged...and for $7000...we didnt get trained help! So, please, please be careful who you let into the home, and ask to see credentials from all who claim to be licensed! Please, please be very careful when looking for a company! Do your homework... but DO NOT let AUSPICE HOME CARE into your home! Pass along to anyone you know looking for companionship or in-home caregivers! Thanks!

Auspice Home Care Solutions, LLC Services

  •   Private Duty Home Care
  •   Home Care
  •   Home Health Aid
  •   Medical Social



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