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Home Instead Senior Care

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  3. California (CA)
  4. Hemet
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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Mary Wasserman ★★★★★ a year ago

    Following ER visits, we had a medical emergency at our home with disabled adult. First thought was to call 911 for help but, remembered neighbors telling us they rely on Home Instead. I called them, explained our situation and I kid you not, two trained professionals were here to help us within thirty minutes. Immediate issues were resolved quickly. When all was in order, we sat down to make a plan for Home Instead to send us daily professional staff to get us through the recovery phase of lifting, turning, bathing and all other caregiving help needed. The Home Instead staff who worked in our home were well trained, professional, well mannered, very pleasant and professionally dressed. They cared for their patient and gave a much needed sense of well being to aging parents who do 24/7 at home care for disabled son. The intake process was done in our home. This was easy and comfortable. Home Instead experienced management staff understood our needs and addressed them professionally, quickly and with the utmost respect. Every phone call after initial intake was answered promptly by pleasant staff who answered any questions - addressed our needs on the spot. We could not be more pleased with Home Instead and feel a great sense of well being knowing we have their professional support only a phone call away. Hemet is fortunate to have Home Instead.

  • Joyce McBride ★★★★★ 9 months ago

    I have worked with the staff for about 5 years, and they have been nothing but nice, helpful, and professional. The service they provide their clients is exceptional!

  • mstoneking2611 ★★★★★ 9 months ago

    I would never use this company. I have taken over jobs that this company sent caregivers to. I have been told and seen clients call police because the found the caregivers steal. One caregiver from this company has been fired for stealing meds They do not pay there caregivers right etc I have seen this company put clients aside, make them wait for help. Sorry but never would I use this company

  • Chuck Bolton ★★★★★ a year ago

    Can't say enough about Home Instead in Hemet. Quite simply, they are "GREAT". Everyone I dealt with was committed to providing the best care possible for my wife who has dementia and a multitude of other medical problems. My wife adored the person they sent to care for her. Sherry was amazing. Sincerely cared about my wife and didn't leave until she was assured that everything was okay. Taking care of a colostomy, which can be quite messy, was no problem at all

  • Amanda Jimenez ★★★★★ a year ago

    I've been with Home Instead Senior Care for about two years, since day one my bosses , co workers and staff have been so amazing . I love being apart of Home Instead Senior Care working here has been the best career choice I've made. The environment is peaceful and always uplifting . I enjoy everyday working with my clients and for Home instead . Home instead values your feelings and they are flexible with your needs . They train you and care about any questions are concerns you may have . They appreciate all we do as caregivers for seniors and always let us know how thankful they are . I love my job caregiving for seniors and helping my clients enjoy their day and feel cared for and my bosses and staff and coworkers help me want to do the best I can because I know how much it is appreciated . I'm blessed to be apart of their team . Thankyou your Friend Amanda J




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