Apria Health Care
Service Area for Apria Health Care
Overall Rating 1.9 / 5.0 ★★★★★
Ian Thomas★★★★★ 2 weeks ago
Idk whether my health insurance (prospect) is to blame or these guys. Then again when I talk to these folks on the phone they never have their story straight. Did a sleep study back in June STILL NO MACHINE. Meanwhile my health is deteriorating each day from poor sleep and EVERYONE complains about my snoring making my blood pressure even higher.
Tim Smith★★★★★ 7 months ago
Apria is the absolute worst to deal with. DO NOT ORDER FROM THEM!!!! I was forced to use them with previous insurance companies. Besides continuously getting my orders wrong and mischarging my credit card, when I changed insurance companies I called them, except they didn't change it in their computers. I had several hundred dollars in charges carried over for a year which required hours on the phone with many different reps that finally got dealt with after I complained long enough to enough people. Since they didn't bill the charges to the correct insurance company (even though I called more than once to confirm the insurance change since I saw it wasn't changed online) there were some charges that were too old and the insurance company would no longer pay and Apria sent them to collections. So now 2 years later, i am still dealing with them, they refuse to revers the charges even though it was their mistake, and its been months since an email was returned. If you don't have another provider, try American Home Patient - I will never deal with Apria again. I have never dealt with a less organized, less professional company than Apria!!! Avoid at all costs!!!
Laurie French★★★★★ a year ago
Im beyond frustrated with this company. I have been dealing with them for over 2 mths. With my issues still unresolved. I live in a rural area, supplies, I ve been told were left inside my security gate, which can only be opened by remote, which I bever received, while I have a parcel size post box outside the gate. They withdrew funds from my account and have not yet as far as I am concerned delivered my supplies. I was forced to deal with their courier Golden State whom can not confirm receipt of goods and sent me back to Apria. I have since tajen business elsewhere and can not seem to get my money returned. The corporate office has not helped. Cystomer Service is in the Phillipeans, can not understand them and they required me to give my debit info. I have Anthem Blue Cross PPO and was refered by them. It looks like small claims to get my money back.
Frederick Myers★★★★★ a year ago
April is without doubt the worst company I have had the misfortune to deal with. Contacting the CEO is also useless as he does not respond to emails . I'm
antoinette mosley★★★★★ 2 years ago
The worst customer service I have ever had. DO NOT USE!!!! You will be sorry. I have medicare and Amthems Blue Cross and they still put me in collections. All customer service is in India. You cannot understand them and I waited 14 minutes to be put on hold and then put on hold again.