Grossmont Home Hospice
Service Area for Grossmont Home Hospice
Overall Rating 3.0 / 5.0 ★★★★★
Norma Zahn★★★★★ a year ago
Sharp Hospice was wonderful with my father~they kept me informed constantly with any change in his condition~health and medication needs. He was in assisted living; they cared for him at least once or twice a week and am so thankful for the nurses and staff from the beginning of his care and even through the grieving process. I think having them "on board" made life for him and our family more comforting.
Cocobolo Cowboy★★★★★ 2 years ago
So how bad can a Hospice be this was a question I personally found the answer to only after the fact. My dad was under the care of Sharp HospiceCare for over 10 months. First in their transitions program (palliative care), than at home Sharp HospiceCare, and last at the Sharp HospiceCare Lakeview Home. I had spoken with my dads RN Case Manager, and Social Worker many times in the last four month of my dads life. Honestly I was always told non truths, or what being politically incorrect I would call a pack of lies about my dads condition, how he was doing, and last if death was imminent. I honestly did not even know the true condition of my dad after his last visit to Sharp Memorial ER for a shortness of breath attach. Because at one point received a call from the ER Physician saying my dad was stable, over the shortness of breath, & the ER physician was considering sending him home. Than a few hours later someone from Sharp HospiceCare who said they were a "social worker" said they were taking my dad to Lakeview home. LEADING ME TO BELIEVE IT WAS A REHABILITATION FACILITY, AND MY DAD WOULD BE BACK HOME IN 7-10 DAYS. The truth about what Lakeview Home was finally disclosed when I called to check on my dad the night they moved hime, finding out he was project to live only a day or to longer. After my dads death less than 48 hours later I traveled to San Diego to clean out his apartment. What I found shocked me beyond belief that the staff of Sharp HospiceCare allowed this man to live like some homeless person in a third world country. In a filthy apartment, it was obvious that my dad was not capable of taking care of or looking out for himself. My father always was a neatness nut, would have never lived like this unless he had no energy to lift a hand to clean. But as I said Sharp HospiceCare staff always told me all is fine he is capable to live on his own, and talking care of his home. IMHO Sharp HospiceCare is not about care or hospice care, it is about billing insurance & medicare to get maximum revenues that sure never trickled down to the patient in my dad case, who's care Sharp HospiceCare were charged with. After the fact I saw the dollars billed to medicare by Sharp HospiceCare, and question for what? I realized after the fact had I travel to San Diego and saw first had what was going on I would have fired Sharp HospiceCare, and taken my dad to the VA in San Diego where people care. But the final stray came about 8 hours after my dad's death, when someone from Sharp HospiceCare called me at 11 PM, to ask if they could go to the mortuary holding my dads body to harvest skin that would be used for skin graphs. I politely said do you know what time it is, and no you do not have permission to do anything. Let his body lie in peace. A few days later the social worker on my dads case called me to express his condolences. Lets say as I had by now returned home, had seen my dad's apartment, I was not in the mood for a canned condolence speech. But I did ask many questions to this social worker who I had spoken to previously, he avoided my questions, observations, acted dumb when I point out short coming in his companies treatment of patients, and let say I got no answers about what I will call neglect, lies & misinformation. I do recall a conversation with my dad a week or two before he died. He mentioned that the "people" (staff) from Sharp HospiceCare were cold, did not seem real concerned, did not care about him, and were just going threw some motions. My dad made the comment that these paid staff people seem not to understand someday they too will be dyeing, and someone will be charge of taking care of them. Considering using Sharp HospiceCare, if you are let say you were warned.