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Heralds Home Health

  1. Home Health Care
  2. California
  3. Long Beach Home Health Care Agencies
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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Helen Hirst ★★★★★ 7 months ago

    If you want the BEST home health care, look into Heralds. I went through different agencies, and was so happy to find Heralds. Other agencies just don't compare. Heralds has provided consistently outstanding care for my parents. They saved my father's life several times. I am so grateful. My father was a complex case, and they were so patient, attentive, and excellent. They have provided care for years, and they have been simply awesome. They are accurate, careful and highly reliable. Our favorite care giver is Nestor. He truly cares. We trust him 100%. Nestor visited every week and has taken such excellent care of my dad. Nestor is wonderful, genuinely caring, wise, highly intelligent, and a skilled professional. Nestor educated us and encouraged us. The RN's Ea and Lita were also great. Ea and Lita truly cared, and always returned our calls quickly. They were highly responsive, honest, straight forward and professional. They always were there for us, even late at night and on weekends. No question or situation was too small. They were always there. 100% I appreciated how they were always on time and attentive to my father's needs. My dad's care was complex, with PT and OT, catheter changes etc. They coordinated his care beautifully. Highly recommended!! I would never use anyone else. When you love your parents, this is the place to go. The consistently exceeded our expectations.

  • Bunny F ★★★★★ 8 months ago

    My mother had went to the hospital. After discharging her, they gave her info to this place. We dont need it and they keep insisting and coming almost every day knocking, sometimes banging on our door! I already said we dont need them and leave us alone! They just want to charge my moms insurance, they dont care about the patient. I seen other reviews on Yelp and they are not good. Leave us alone, leaches!!

  • Rice Chronicles ★★★★★ 6 months ago

    EA is the most caring and compassionate nurse!

  • Ianthe Campos ★★★★★ 7 months ago

    Every nurse that comes feels like family

Heralds Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Heralds Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

CA
Begins Patient Care in Timely Manner:

95%

92%
Teaches Patients or Family About their Drugs:

100%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:

94%

73%
Checks on Patients Pneumonia Shot:

95%

71%
Foot Care For Diabetes Patients:

98%

97%
Checks Patients For Pain:

61%

0%
Treats Patients Pain:

61%

0%
Treats Heart Failure Symptoms:

65%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

83%

0%
This
Agency

CA
Included Treatments to Prevent Bed Sores:

67%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

58%

57%
How Often Patients Improved Getting Out of Bed:

10%

14%
How Often Patients Improved Bathing:

12%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

73%
How Often Patients Improved Taking Medication by Mouth:

51%

44%
How Often Patients Had to be Admitted to the Hospital:

17%

13%
How Often Patients Needed Urgent Care From the ER:

10%

9%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Heralds Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Heralds Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

CA
Home Health Team Gave Care in a Professional Way:

82% *

86%
Communicated Well With them:

89% *

83%
Discussed Medicines Pain & Home Safety:

75% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

80% *

80%
This
Agency

CA
Would Recommend the Home Health Agency to Friends & Family:

59% *

75%
Completed Surveys:35 *100,276
Response Rate:

20% *

25%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Heralds Home Health

Heralds Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Anaheim, CA
Artesia, CA
Bell Gardens, CA
Bellflower, CA
Carson, CA
Chino, CA
Claremont, CA
Compton, CA
Cypress, CA
El Segundo, CA
Garden Grove, CA
Gardena, CA
Hacienda Heights, CA
Harbor City, CA
Hawthorne, CA
Hermosa Beach, CA
Huntington Beach, CA
Huntington Park, CA
Inglewood, CA
La Canada Flintridge, CA
La Habra, CA
La Puente, CA
La Verne, CA
Lakewood, CA
Lawndale, CA
Lomita, CA
Long Beach, CA
Los Angeles, CA
Manhattan Beach, CA
Marina Del Rey, CA
Mission Viejo, CA
Montclair, CA
Norwalk, CA
Ontario, CA
Orange, CA
Palos Verdes Peninsula, CA
Paramount, CA
Pomona, CA
Rancho Palos Verdes, CA
Redondo Beach, CA
San Dimas, CA
San Pedro, CA
Seal Beach, CA
South Gate, CA
Torrance, CA
Westminster, CA
Whittier, CA
Wilmington, CA
Yorba Linda, CA



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