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The Doctor's Choice Agency

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  3. California (CA)
  4. Los Angeles
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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • ★★★★★ a month ago

    We are currently dealing with this home health service, and they have caused nothing but extra stress. The nurses fail to show up or call back, it's impossible to get a hold of anyone during the weekend. Supplies are late to show up and the nurses don't carry any supplies with them even when told we are out of supplies. We were told we had to wait till new supplies show up. This is the worst service ever.. not sure why it has a 5 star review from a year ago. I never write Reviews online but this is our last resort to see if we get some type of response and service from this health service.

  • ★★★★★ a year ago

    I was told by a doctor that it would be best to find an agency that can take care of my mom after her injury. She fell broke here leg and her arm. Been using their service for a month now and its been amazing so far. The nurse is always on time and very friendly. my mom likes her a lot and she helps my mom it all works out great. Haven't had any problems so far. Amazing service. Would hire them again if I ever need to without hesitation.

  • ★★★★★ a year ago

    I called this place for my grandfather and their service has been wonderful! 1)They had been so helpful on the phone with me, they helped get a nurse to take care of my grandfather 2) My grandfather was having surgery and they sent a nurse to his house right when he went home. The nurse was great, she would come specifically on the days and times we agreed upon. 3) The nurse would always check up on my grandfather, I had talked to my grandfather and he told me about how nice and helpful the nurse had been towards him. He was very happy with the results and service he got from here I am very happy I came upon this place! It was most definitely worth it. I most definitely recommend them to anyone looking for home health services.

  • ★★★★★ a year ago

    I had been referred to the Doctor's Choice Home Health Services from my aunt. I decided to try it out for my grandmother because I had recently tried another home health agency, and their service was horrible. I had no hope in finding a home health service that would work best for my family since I had already had bad experiences with another agency. I am so thankful I came across Doctor's Choice! They have provided great service for my family when we needed them the most. A nurse came to my house 3 times a week to look after and take care of my grandmother. She had been very timely and supportive towards my grandmother. They even set up physical therapy for my grandmother because she had back and leg pain. She seems to be in a better condition now and I am very happy that she is! Would definitely recommend their services.

  • ★★★★★ a year ago

    Their services have been great! I was referred to this agency through my doctor and I am very glad I was. My husband got in a car accident, and we made a phone call after getting discharged and they provided us with a nurse the same day. The nurse came over to our house to aid my husband as soon as we left the hospital, she had been very generous, followed up with us constantly, and always arrived on time and fit her availability with ours. The nurse would come over and give checkups occasionally, and we eventually ended up getting physical therapy for my husband, and it turned out great.

The Doctor's Choice Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at The Doctor's Choice Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

CA
Begins Patient Care in Timely Manner:

99%

92%
Teaches Patients or Family About their Drugs:

100%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:

42%

70%
Checks on Patients Pneumonia Shot:

43%

68%
Foot Care For Diabetes Patients:

89%

97%
Checks Patients For Pain:

64%

0%
Treats Patients Pain:

49%

0%
Treats Heart Failure Symptoms:

65%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

88%

0%
Included Treatments to Prevent Bed Sores:

62%

0%
Checked Patients For the Risk of Bed Sores:

99%

0%
This
Agency

CA
How Often Patients Improved Walking:

42%

54%
How Often Patients Improved Getting Out of Bed:

17%

14%
How Often Patients Improved Bathing:

7%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

95%

78%
How Often Patients Improved Taking Medication by Mouth:

44%

47%
How Often Patients Had to be Admitted to the Hospital:

13%

14%
How Often Patients Needed Urgent Care From the ER:

8%

10%
Pageviews Total:

14%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These The Doctor's Choice Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare The Doctor's Choice Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

CA
Home Health Team Gave Care in a Professional Way:

80%

86%
Communicated Well With them:

71%

83%
Discussed Medicines Pain & Home Safety:

63%

81%
Gave their Home Health Agency a Rating of 9 or 10:

73%

80%
This
Agency

CA
Would Recommend the Home Health Agency to Friends & Family:

67%

75%
Completed Surveys:11099,511
Response Rate:

19%

25%

Cities Served by The Doctor's Choice Agency

The Doctor's Choice Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Acton, CA
Agoura Hills, CA
Altadena, CA
Anaheim, CA
Arcadia, CA
Beverly Hills, CA
Burbank, CA
Calabasas, CA
Camarillo, CA
Canoga Park, CA
Canyon Country, CA
Carson, CA
Castaic, CA
Cerritos, CA
Chatsworth, CA
Compton, CA
Culver City, CA
Downey, CA
El Segundo, CA
Encino, CA
Fountain Valley, CA
Gardena, CA
Glendale, CA
Granada Hills, CA
Hacienda Heights, CA
Hawthorne, CA
Hermosa Beach, CA
Huntington Park, CA
Inglewood, CA
Irvine, CA
La Canada Flintridge, CA
La Crescenta, CA
La Puente, CA
Laguna Woods, CA
Lakewood, CA
Lancaster, CA
Long Beach, CA
Los Alamitos, CA
Los Angeles, CA
Lynwood, CA
Malibu, CA
Manhattan Beach, CA
Marina Del Rey, CA
Mission Hills, CA
Monterey Park, CA
Moorpark, CA
Moreno Valley, CA
Newbury Park, CA
Newhall, CA
North Hills, CA
North Hollywood, CA
Northridge, CA
Oak Park, CA
Oxnard, CA
Pacific Palisades, CA
Pacoima, CA
Palmdale, CA
Panorama City, CA
Paramount, CA
Pasadena, CA
Pico Rivera, CA
Playa Del Rey, CA
Playa Vista, CA
Porter Ranch, CA
Rancho Cucamonga, CA
Rancho Palos Verdes, CA
Redondo Beach, CA
Reseda, CA
San Fernando, CA
San Gabriel, CA
San Marino, CA
San Pedro, CA
Santa Clarita, CA
Santa Monica, CA
Santa Paula, CA
Sherman Oaks, CA
Signal Hill, CA
Simi Valley, CA
South Gate, CA
Stevenson Ranch, CA
Studio City, CA
Sun Valley, CA
Sunland, CA
Sylmar, CA
Tarzana, CA
Temple City, CA
Thousand Oaks, CA
Torrance, CA
Tujunga, CA
Valencia, CA
Valley Village, CA
Van Nuys, CA
Venice, CA
Ventura, CA
West Hills, CA
West Hollywood, CA
Westlake Village, CA
Whittier, CA
Winnetka, CA
Woodland Hills, CA



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