Apria Health Care
Service Area for Apria Health Care
Overall Rating 1.0 / 5.0 ★★★★★
Stephanie Smith ★★★★★ a month ago
They truly dont care if a patient is out of oxygen. They recieved a new prescription from my doctors on Thursday. I called explaining I had only half tank left. The service center set me up for a delivery on Saturday and Chris called from Modesto and said he would not deliver until Monday. My doctor called and nurse called and they told my doctor if its that bad and I need oxygen them to send me to the hospital. Wow I hope this never happens to one of Chris family members.
Branden Jordan ★★★★★ 3 months ago
Absolute worst Cust Serv EVER! I've been waiting for my CPAP machine over a month. There is always an excuse. The latest is they Finally tried to deliver the CPAP via FedEx(after I told them I can't accept FedEx). I am not home during the day to sign for the machine. They were supposed to get back with me over a week ago about how else to get this, and Ive heard nothing. Terrible business. They don't seem to care about anything but pumping out orders. Apria is the largest supplier in the country, and I'm not sure how they got there with Ya'Hoos like this distributing their products. Frankly, they are not distributing them if anyone else is having the same problem I am having. I highly suggest to find a different company if you can avoid this one.
Monica Goodnough ★★★★★ 3 months ago
Customer service is TERRIBLE! The "central service call center" is clueless as to what actually happens in the Individual office locations. Such an inconvenience to all of the customers. Hate dealing with Apria
Bob Newman ★★★★★ a year ago
Supposed to have a new battery for my portable oxygen concentrator delivered on Friday. Rep. didn't show up. Called Monday morning and was told that they would bring it that day. It's Tuesday & I still don't have the battery.
Shana Smith ★★★★★ 8 months ago
The worst company to deal with! They can't seem to credit our payments to the correct account then threaten us with collections. Have lost information that needed to be submitted to our insurance company then didn't follow up on claims for an entire year. I will NEVER do business with them again! Would have gotten 0 starts if I could have