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Tender Loving Care Home Hospice

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  3. California (CA)
  4. Moorpark
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Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ a week ago

    TLC stands for Total Lack of Care That being said. We were very unhappy with the service from the entire staff including the owners. The laundry list of infractions is so long. I will highlight the major ones. * Dirty gloves were left all over house * Disposable Depends were not changed. I marked them to confirm when they were changed. I would find my family member in TLC's care extremely wet & uncomfortable, wearing the same disposable protection brief I marked with a red sharpie. * HHA Called out sick without a replacement person being sent. This happened 3 times. * Hairdryer left plugged in as well as left in the Sink. This is for a blind patient. Very dangerous. *Wet towels left in a pile on floor * We were asked to rearrange the furniture. The footprint of the current layout was put in place before patient went totally blind. Unrealistic request. The patient knows where all the furniture is. * We were pressured to hire the agency for extended care. Why would we hire TLC for extended care if the care we currently received was so poor? This was the short list. My advise is to choose a more reliable Hospice service for your loved ones. You ultimately want what is best for your family. It is an honor & privilege to care for them. Best Wishes & Good Luck ???

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