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Destiny Home Health Agency

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  3. California (CA)
  4. Moreno Valley
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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ 6 months ago

    I had a Cervical Surgery on Feb and my Ortho Doctor requested service to ck on me at home for few weeks but One Call Medical sent me with this place that it is the WORSE HOME MEDICAL CARE !!!! They sent me a supposedly a Nurse to ask question and check that I am ok and continue the visit a home after her notes. BUT THIS NURSE CALLED MAREILA ELGHAZI from DESTINY HOME HEALTH IN MORENO VALLEY is a fraud and changing all information provided at my home in Temecula just because she wanted it and want to write wherever she think or forgot, because when I asked why she doesn't write everything right there, she said I WILL DO IT AT HOME NOT NOW. She stated that I got medicine from Mexico instead taking my medicine from my doctors WHEN THIS IS NOT TRUE!!!!! She noted that due to financial reasons per patient I am not taking and get it from friend in Mexico. WHEN THE ONLY MEDICINE WAS FROM MEXICO AND IT IS THE SAME IN UNITED STATE IS MY BLOOD THINNERS, USA PRICE IS $400 AND IN MEXICO IS $82, SHE SAID THAT I AM TAKING THIS INSTEAD OTHER MEDICINE THAT WAS GIVING IN MY STAY IN THE HOSPITAL AFTER THE SURGERY. MY BLOOD THINNER IT IS BY MY CARDIOLOGY IN USA AND NEVER CHANGED IT TO THIS MEDICINE, WHEN I MUST TAKE IT TO AVOID HEART ATTACK, STROCK, ETC... SHE NOTED ON HER REPORT THAT WAS SENT TO MY ORTHO DOCTOR, THAT I REFUSING TO TAKE MY MEDICINE AND GET IT FROM MEXICO!!! THIS IS A TOTALLY A FRAUD INFORMATION. She got mad at me just because I ask for her ID and took a picture of her ID, as well I asked to protect my personal information when she said will release it at Social Security and Medical, I asked keep it safe and never was AFRAID TO REVEAL ANY PERSONAL INFORMATION because this is what she wrote on my report and sent it to my Doctor in Escondido when all this is not right! Called to Nurse supervisor called LEAH and Administrator Assistance SARA GOWER and both says .... THEY TRUST IN HER AND SHE AND WILL LISTEN TO HER SIDE. We were not there and we trust in her job, I asked to investigate and open a complain, but I can't trust them even then I explained word by word they are covering their mistakes and Margila Elghazi back, this place is not good for people in need after surgery or to obtain a home care help ... As I told these 2 ladies, she did it to me, she will do it to other patient and they don't even know what is is writing of her report, because she said will do it when go home. DON'T USE THIS SERVICE, BECAUSE IF THEY COVER THAT NURSE BACK, IT IS BECAUSE THE DO FRAUD AND LIED ON THE PATIENT INFORMATION. My 2nd Nurse is nicer and polite as well she is professional, I am ok with her service, but after got her report that was not released to me, NOONE CAN TRUST THIS DESTINY HOME HEALTH AGENCY FROM MORENO VALLEY, hope the patient are safe there and don't do something like I am going through now. Now my Ortho Doctor was very upset with me because of MAREILA ELGHAZI, NURSE OR SOCIAL WORKER FROM THIS PLACE, I GIVE " 1 " STAR for DESTINY HOME HEALTH CARE IN MORENO VALLEY.

Destiny Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Destiny Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

CA
Begins Patient Care in Timely Manner:

92%

92%
Teaches Patients or Family About their Drugs:

99%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:

54%

70%
Checks on Patients Pneumonia Shot:

85%

68%
Foot Care For Diabetes Patients:

100%

97%
Checks Patients For Pain:

60%

0%
Treats Patients Pain:

65%

0%
Treats Heart Failure Symptoms:

69%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

66%

0%
Included Treatments to Prevent Bed Sores:

67%

0%
Checked Patients For the Risk of Bed Sores:

95%

0%
This
Agency

CA
How Often Patients Improved Walking:

53%

54%
How Often Patients Improved Getting Out of Bed:

12%

14%
How Often Patients Improved Bathing:

14%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

98%

78%
How Often Patients Improved Taking Medication by Mouth:

53%

47%
How Often Patients Had to be Admitted to the Hospital:

16%

14%
How Often Patients Needed Urgent Care From the ER:

14%

10%
Pageviews Total:

19%

0%
Pageviews From Search Engines:

3%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Destiny Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Destiny Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

CA
Home Health Team Gave Care in a Professional Way:

84%

86%
Communicated Well With them:

80%

83%
Discussed Medicines Pain & Home Safety:

81%

81%
Gave their Home Health Agency a Rating of 9 or 10:

76%

80%
This
Agency

CA
Would Recommend the Home Health Agency to Friends & Family:

69%

75%
Completed Surveys:32199,511
Response Rate:

32%

25%

Cities Served by Destiny Home Health Agency

Destiny Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Banning, CA
Bard, CA
Beaumont, CA
Bloomington, CA
Cabazon, CA
Calimesa, CA
Cathedral City, CA
Chino, CA
Chino Hills, CA
Colton, CA
Corona, CA
Desert Hot Springs, CA
Fontana, CA
Grand Terrace, CA
Hemet, CA
Highland, CA
Homeland, CA
Indio, CA
La Quinta, CA
Lake Elsinore, CA
Loma Linda, CA
March Air Reserve Base, CA
Menifee, CA
Mentone, CA
Mira Loma, CA
Moreno Valley, CA
Morongo Valley, CA
Murrieta, CA
Norco, CA
Nuevo, CA
Ontario, CA
Orange, CA
Palm Desert, CA
Palm Springs, CA
Perris, CA
Pomona, CA
Rancho Cucamonga, CA
Rancho Mirage, CA
Redlands, CA
Rialto, CA
Riverside, CA
San Bernardino, CA
San Jacinto, CA
Sun City, CA
Temecula, CA
Thousand Palms, CA
Twentynine Palms, CA
Upland, CA
Whitewater, CA
Wildomar, CA
Winchester, CA
Yucaipa, CA



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