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Healthwise Home Care Solutions

  1. Home Health Care
  2. California
  3. Oxnard Home Health Care Agencies
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Arlene Navarro ★★★★★ 3 months ago

    I will start off by saying that I wish I could give Healthwise 5 stars but with the new Director of Nursing, my review for them has changed. I will give credit and say thanks to these amazing people for taking care of my mother for almost 2 years! Dennette in physical therapy is amazing and my mom will not allow anyone else to assist her but Dennette, and previous RN Leslie! She may no longer be there but she was amazing as well as the current LVN Tina, these 3 were my mothers favorite along with the previous DON Barbara whom my mother misses dearly after her resigning from the company. We have had care with them for years and as much as this company is a smaller one with many competitors and options, we stayed because we loved the care given by those named as Barbara the previous DON had always followed up with us as well as the office intake coordinator Vanessa, she is absolutely hands on amazing as well!! Always on it and helpful!! My negative review in losing 2 stars is because prior to my mother's week hospitalization last week, she was already on care with Healthwise for over a year already. She was admitted and was suppose to come back to Healthwise after to do a resumption of care, well unfortunately her episode date finished so the new orders were to start care over. The NEW director of nursing calls me AFTER the fact the RN scheduled to do a visit to tell me my mother has no skilled need. I am in the HH field so I am aware of her comment however my mother had just left the hospital after completing 2 procedures and was already on care so I find it very upsetting the new DON Tina stated that she did not want to take my mom back on care. It was upsetting especially to my mother and very unorganized given the fact the RN called to schedule an appointment with my mother already. I just do not understand why that would happen when she was already on services and her excuse was "they would of discharged her in a few weeks already" which from what I was told not accurate. I feel like care for my mother was neglected in many ways and belittled by this decision.

Healthwise Home Care Solutions Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Healthwise Home Care Solutions is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

CA
Begins Patient Care in Timely Manner:

97%

92%
Teaches Patients or Family About their Drugs:

92%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:n/a *

73%
Checks on Patients Pneumonia Shot:

82%

71%
Foot Care For Diabetes Patients:n/a *

97%
Checks Patients For Pain:

83%

0%
Treats Patients Pain:

80%

0%
Treats Heart Failure Symptoms:

92%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

81%

0%
This
Agency

CA
Included Treatments to Prevent Bed Sores:

83%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

55%

57%
How Often Patients Improved Getting Out of Bed:

20%

14%
How Often Patients Improved Bathing:

13%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

93%

73%
How Often Patients Improved Taking Medication by Mouth:

38%

44%
How Often Patients Had to be Admitted to the Hospital:

13%

13%
How Often Patients Needed Urgent Care From the ER:

11%

9%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Healthwise Home Care Solutions reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Healthwise Home Care Solutions to other home care agencies. More Info

Patient Surveys:
This
Agency

CA
Home Health Team Gave Care in a Professional Way:

90% *

86%
Communicated Well With them:

94% *

83%
Discussed Medicines Pain & Home Safety:

85% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

89% *

80%
This
Agency

CA
Would Recommend the Home Health Agency to Friends & Family:

88% *

75%
Completed Surveys:12 *100,276
Response Rate:

14% *

25%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Healthwise Home Care Solutions

Healthwise Home Care Solutions serves ZIP codes that encompass all or part of each of the cities listed below.

Camarillo, CA
Carpinteria, CA
Fillmore, CA
Oak View, CA
Ojai, CA
Oxnard, CA
Port Hueneme, CA
Santa Paula, CA
Simi Valley, CA
Somis, CA
Ventura, CA



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