Family Hospice Care
Service Area for Family Hospice Care
Overall Rating 2.3 / 5.0 ★★★★★
Nicole Tierra ★★★★★ 2 weeks ago
My mom is in hospice care, I realize she's not going to be around that long. Mom got released from the hospital 2 weeks ago, they left her pic line for her ivy in her, this evening she says it hurts. I called at 630p and was told a nurse would call me back, it is now 841p and still no call back. Mind you, myself and sister in law have been both taking turns calling and still no call back. This might not be a dire emergency at the moment but geez how does this company react to a real emergency. Totally pissed at the moment and not satisfied with their services. It's bad enough that our family has to come to terms with losing her and they tell you to call 24hrs anytime of day and someone will assist for what for them to tell you a nurse will call you back, such bull!!!
Allison Mccoy ★★★★★ 3 months ago
Would have liked to see a zero and the head nurse with a prison sentence. They took my father off all medications, resulting in him having a long slow death from congestive heart failure. I now realize I should have never stopped giving him his medication at the discretion of these medical "professionals". Reminiscent of the service you would expect in a third world country, my father was on hospice for about 10 months. Almost 90 years old and fully coherent the head nurse changes his diaper once. I watched horrified as he rushed through causing my father to scream in pain. He was in a hurry for a morning meeting and I changed my fathers diaper every day he hardly complained, It was as if this scum was upset that my fathers diaper wasn't changed and was retaliating. Another time telling us we had to call the mortuary so they would come pick up the body etc all in my fathers presence. The social worker on a monthly visit once asking about how he was doing, then as if it were a burden on her, complaining that he "just doesn't die" This is by far the worst experience of my life and they seemed to thrive on how much worse they can make it on us. I would not allow them to care for my dog or even a plant, the doctors were a joke not helpful, incompetent and none of them behave as though they are qualified to be health care workers. There was one nurse who was nice, but overall this company was a nightmare. Do not allow your loved ones to be alone with these people, I should have complained but was too busy focusing on taking care of my father and mortified that I could not do more to help him and make him comfortable. It's ok he's in heaven, they can't hurt him anymore and add to his pain, but these people who intentionally hurt a sick, dying 90 year old man will pay for this the rest of their lives. Be wary especially if your loved one is going to be on hospice for a while. They told us he was going to die within the next few days, and they told us that every week for 10 long months. Avoid these people at all costs if you can I don't wish this on anyone!!!
Venessa Beck ★★★★★ a month ago
My father is ACTIVELY dying. A hospice nurse came to evaluate him and claimed that she needed to pick up his morphine from Walgreens. It has been over an hour and thirty minutes of air hunger and discomfort for my poor father, and still no morphine. This is outrageous and I would never recommend this hospice service to anyone.
Gary Jasmin ★★★★★ 3 months ago
Atrocious should be called Family Hospice Terrorists, as that is what their "care" felt like. Doctors show up when they feel like it and provided no real support when they did. They could "care" less about the patient STAY AWAY do not allow a loved one to be put through hell with these people
Hank Styve ★★★★★ 4 months ago
Unwilling to work with my daughter for my care after the lady that told her a medication wasn't what it was. They were nice-unwilling to accept responsibility for a small error, unprofessional based on that dangerous occurace and complaining-They said "unwilling" to provide service, because we complained, is what we believe. #PersonCenteredCare is important, miscommunication at the levels our family encountered, unacceptable.