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Vanura Home Health Services

  1. Home Health Care
  2. California
  3. Rancho Cucamonga Home Health Care Agencies
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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • Angela Sim ★★★★★ 7 months ago

    I found this home health company not only a concern but a disgrace to all home health companies. Their nurses are incompetent and unprofessional. They have no respect for you as a patient or your home, they will just show up whenever they please. Their on call nurse for the phone line is extremely rude and passive. They will show up several hours late after giving you a 3-4 hour estimate of when they'll show up....well that's if you're lucky enough that they'll even show up for your scheduled day. Also if you do infusions please be careful, they will run your line on open to finish in 45 minutes when my doctor ordered it to be administered over 2 hours. One nurse that came to my house didn't know how to properly start an IV and talked down to me the entire time. They never read my case file, as each nurse would look at me and turn their head questioning if I was the patient....then saying "oh wow, you're so young" when my case file obviously states my age. They would send a nurse to come over after they had just worked a 12 hour shift somewhere else. This nurse had asked to come in the morning after he got off from his second job. They only want to come when convenient whether that be to make some money driving on the way home throwing a shirt over their other work shirt with an ID badge on after their 12 hour shift or tell me they'll only be able to have me on their schedule if agree for them to come those 2 days after their other job.

  • Laura Kingston ★★★★★ 10 months ago

    If your going through a treatment process that requires admitting and discharge and not just a one time thing from these folks, stay away. My husband had them for picc line care and all was well until he got admitted to the hospital and discharged needing care again. Insurance approved it and Vanura chose to deny him for no reason other than they didn't want to take him back. Called on the phone to try and get to the bottom of it and office staff was beyond rude, unhelpful and you can talk to 2 different people and they say different things without communicating to each other. The 2 nurses we had were nice but if you have to deal with their office staff stay clear, bad attitudes and no help when you need it. Would give no stars but the nurses were nice like I said so that's what got them 2.

  • Lupe Romero ★★★★★ a year ago

    My LVN was wonderful. She was very caring and listened intently to any questions I asked. She gave me straight and honest answers. Vanura' s representative called me to follow up on my progress right away. I would definitely recommend Vanura to anyone. Thank you again for your services.

  • Jen S ★★★★★ 2 years ago

    I've worked for Vanura for a little over two years off and on while I attend nursing school. I've never in my life worked for a company were they make you feel like family. My co-workers are friendly and supportive, I drive 33 miles one way to work here for those reasons. The owners are very passionate and determined to be the Home Health provider that hospitals and doctors turn to when their patients need home care because for Vanura, patient care is # 1. Our nurses are compassionate and very caring-some of the best around! If my family ever needs home health, I wouldn't hesitate to call Vanura to care for my own family because I know they'll do everything within their means to make sure my loved one is taken care of.

  • FiOna D ★★★★★ 2 years ago

    I started working for Vanura a few months ago but I can tell that I found the right place to work for, this is what I call home away from home. All the employees are nice and friendly especially the owners. We are a strong team with strong leaders and our number one priority is providing good quality care to our patients. We make sure that we contribute to the community. Go Vanura!!!!

Vanura Home Health Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Vanura Home Health Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

CA
Begins Patient Care in Timely Manner:

91%

92%
Teaches Patients or Family About their Drugs:

97%

97%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

99%

97%
Checks on Patients Flu Shot:

32%

73%
Checks on Patients Pneumonia Shot:

30%

71%
Foot Care For Diabetes Patients:

97%

97%
Checks Patients For Pain:

41%

0%
Treats Patients Pain:

37%

0%
Treats Heart Failure Symptoms:

40%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

52%

0%
This
Agency

CA
Included Treatments to Prevent Bed Sores:

40%

0%
Checked Patients For the Risk of Bed Sores:

58%

0%
How Often Patients Improved Walking:

32%

57%
How Often Patients Improved Getting Out of Bed:

15%

14%
How Often Patients Improved Bathing:

9%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

81%

73%
How Often Patients Improved Taking Medication by Mouth:

41%

44%
How Often Patients Had to be Admitted to the Hospital:

16%

13%
How Often Patients Needed Urgent Care From the ER:

15%

9%

Reviews from Patient Surveys

These Vanura Home Health Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Vanura Home Health Services to other home care agencies. More Info

Patient Surveys:
This
Agency

CA
Home Health Team Gave Care in a Professional Way:

83%

86%
Communicated Well With them:

80%

83%
Discussed Medicines Pain & Home Safety:

76%

81%
Gave their Home Health Agency a Rating of 9 or 10:

83%

80%
This
Agency

CA
Would Recommend the Home Health Agency to Friends & Family:

65%

75%
Completed Surveys:186100,276
Response Rate:

23%

25%

Cities Served by Vanura Home Health Services

Vanura Home Health Services serves ZIP codes that encompass all or part of each of the cities listed below.

Adelanto, CA
Aguanga, CA
Alhambra, CA
Anaheim, CA
Angelus Oaks, CA
Anza, CA
Apple Valley, CA
Arcadia, CA
Azusa, CA
Baldwin Park, CA
Banning, CA
Barstow, CA
Beaumont, CA
Beverly Hills, CA
Big Bear City, CA
Big Bear Lake, CA
Bloomington, CA
Blue Jay, CA
Burbank, CA
Cabazon, CA
Calimesa, CA
Cathedral City, CA
Cedar Glen, CA
Cedarpines Park, CA
Cerritos, CA
Chino, CA
Chino Hills, CA
Claremont, CA
Coachella, CA
Colton, CA
Corona, CA
Covina, CA
Crest Park, CA
Crestline, CA
Daggett, CA
Desert Hot Springs, CA
Diamond Bar, CA
Duarte, CA
El Monte, CA
Fallbrook, CA
Fawnskin, CA
Fontana, CA
Forest Falls, CA
Fullerton, CA
Glendale, CA
Glendora, CA
Grand Terrace, CA
Green Valley Lake, CA
Helendale, CA
Hemet, CA
Hesperia, CA
Highland, CA
Hinkley, CA
Homeland, CA
Idyllwild, CA
Indian Wells, CA
Indio, CA
Irvine, CA
Joshua Tree, CA
La Puente, CA
La Quinta, CA
La Verne, CA
Laguna Hills, CA
Laguna Woods, CA
Lake Arrowhead, CA
Lake Elsinore, CA
Loma Linda, CA
Long Beach, CA
Los Angeles, CA
Lucerne Valley, CA
Lytle Creek, CA
Menifee, CA
Mentone, CA
Mira Loma, CA
Mission Viejo, CA
Monrovia, CA
Montclair, CA
Moreno Valley, CA
Morongo Valley, CA
Mountain Center, CA
Mt Baldy, CA
Murrieta, CA
Newberry Springs, CA
Norco, CA
North Hollywood, CA
Nuevo, CA
Ontario, CA
Orange, CA
Oro Grande, CA
Palm Desert, CA
Palm Springs, CA
Paramount, CA
Pasadena, CA
Perris, CA
Phelan, CA
Pico Rivera, CA
Pinon Hills, CA
Pomona, CA
Poway, CA
Rancho Cucamonga, CA
Rancho Mirage, CA
Redlands, CA
Rialto, CA
Rimforest, CA
Riverside, CA
Rowland Heights, CA
Running Springs, CA
San Bernardino, CA
San Diego, CA
San Dimas, CA
San Jacinto, CA
Sierra Madre, CA
Simi Valley, CA
Solana Beach, CA
Sugarloaf, CA
Sun City, CA
Temecula, CA
Thermal, CA
Thousand Palms, CA
Twentynine Palms, CA
Twin Peaks, CA
Upland, CA
Victorville, CA
Walnut, CA
West Covina, CA
Whittier, CA
Wildomar, CA
Winchester, CA
Wrightwood, CA
Yermo, CA
Yorba Linda, CA
Yucaipa, CA
Yucca Valley, CA



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