Visiting Nurse Association California
About Visiting Nurse Association California6235 River Crest Dr Ste L
Riverside, CA 92507
Price & Availability: (888) 878-9295
General Info: (951) 413-1200
Fax: (855) 862-2244
Ownership type: Non - Profit Other
Date certified: 07/01/1966
Provides services to: seniors
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Does Visiting Nurse Association California, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
Care for the terminally ill
1 of 1 users say yes
For appointments, groceries, etc.
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Visiting Nurse Association California
About Visiting Nurse Association California
VNA California has been providing skilled nursing for home health, rehabilitative, palliative and hospice patients in their homes or places of residence since 1931. One of the oldest home health care providers in Southern California, VNA California supports 21,000+ patients each year with 250,000+ home health visits and 185,000 days of hospice care. As the only community-based non-profit to offer a complete continuum of home care, VNA California provides services throughout Riverside, San Bernardino, East Los Angeles and North San Diego Counties. In addition, VNAs Community Outreach efforts include Mourning Star Centers for child and teen grief and bereavement, the Nightingale Society, Charity Care Services, adult bereavement, professional continuing education and seminars and workshops on a variety of health-related topics. For more information or to volunteer, visit VNACalifornia.org or call 855-VNA-CA11.
Overall Rating 2.4 / 5.0 β
Patricia Smith β β β β β 5 months ago
I'm very thankful for VNA California they were there for my mother and my family during the hardest time of our lives and made us feel very supported and loved, the nurses were amazing, compassionate and very caring. Thank You to all the staff that helped my mother live her last days as comfortably and peacefully as she could. God Bless them.
Kirk Heppler β β β β β 5 months ago
Who would have thought that you need to yelp a hospice organization? I have heard nothing but good stories coming from Hospice. Unfortunately for my mother, we had nothing but horrible care. They came out the day my mother came home from the hospital and told me that ANYTHING i need I would just need to call and they would take care of it. My first call was that night when I needed diapers. I was told to get in the car and go to Walgrens. The nurses don't have any. The second call at 5 in the morning requesting diapers, (because I couldn't leave my dying mother to go buy some) I was told the same thing!! My mother was only on Hospice for 13 days. I never had continuity of care, meaning I never ever saw the same nurse twice. My mother had an open wound that needed cleaning and changing daily. They said I needed to do it. My last call on Easter was requesting chucks (pads under patient) again I was told to go to the store. During all of this, my brother called Debbie Thompson, the supervisor, and related to her all the problems I was having. She assured him she would call me and handle it. She never called. After my mother passed, I called Debbie everyday for several days asking her to call me. She finally did and truthfully............this woman DOES NOT CARE about helping families or quality of care. Run as fast as you can from this HOSPICE
Denise Marquez β β β β β 4 months ago
We had a good experience with VNA, they were very reliable, professional and they're available 24/7.
Marjorie Arendse β β β β β 7 months ago
My husband has had 2 nurses come out both were rude and neither one came with supplies they both dug through OUR cabinets looking for supplies!!! Went to his doctor two days after the first nurse came and dressed his wound and our doctors nurse said WHO THE HELL PUT THESE BANDAGES ON YOU! run as fast as you can from this company.
Charnell Davis β β β β β 9 months ago
encountered the most rudest nurse i have ever worked with in my entire 9 years of healthcare work.this nurse named debbie who is assigned to a cancer patient of mine in riverside. i called her after waiting an hour for the on call nurse to call me back because my patient has only 1 ml of morphine left.this patient is in pain and needs morphine every hour. i called her after one of the nurse whos name and number written in the book didn't answer.as soon as she answered i apologized for calling late (9 pm) but i needed to know if its ok to just give the lorazepam. she started being rude telling me why i called her at this hour repeatedly and that its wrong to let the medicine be this low.mind you i told her i came in at 7 pm and gave the dose at 8 pm.she could have told me to call the office because she is off the clock and wont be able to help me. in the field we choose to be in we need to have compassion,understanding and love fpr what we do.i wonder how ypu treat people in your everyday life and the people you take care off.cause you ma'am lack compassion and a great deal of helpfullness.i can be off but when a family or my patient calls me for a question i dont act rude and make them feel stupid.i treat my patient and there family and caregivers family.i hope ypu dont treat people like that al the time specially your patients that is dying. vna needs more nurses who are very compassionate and really do care for what they do.
Visiting Nurse Association California Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
- Home Care
Medicare Evaluation of the Quality of Care
The quality of care given at Visiting Nurse Association California is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.
|Begins Patient Care in Timely Manner:|
|Teaches Patients or Family About their Drugs:|
|Checks Patients Risk of Falling:|
|Checks Patient For Depression:|
|Checks on Patients Flu Shot:|
|Checks on Patients Pneumonia Shot:|
|Foot Care For Diabetes Patients:|
|Checks Patients For Pain:|
|Treats Patients Pain:|
|Treats Heart Failure Symptoms:|
|Took Doctor Ordered Action to Prevent Bed Sores:|
|Included Treatments to Prevent Bed Sores:|
|Checked Patients For the Risk of Bed Sores:|
|How Often Patients Improved Walking:|
|How Often Patients Improved Getting Out of Bed:|
|How Often Patients Improved Bathing:|
|How Often Patients Had Less Pain Moving Around:|
|How Often Patients Breathing Improved:|
|How Often Patients Wounds Healed After Operation:|
|How Often Patients Improved Taking Medication by Mouth:|
|How Often Patients Had to be Admitted to the Hospital:|
|How Often Patients Needed Urgent Care From the ER:|
Reviews from Patient Surveys
These Visiting Nurse Association California reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Visiting Nurse Association California to other home care agencies. More Info
|Home Health Team Gave Care in a Professional Way:|
|Communicated Well With them:|
|Discussed Medicines Pain & Home Safety:|
|Gave their Home Health Agency a Rating of 9 or 10:|
|Would Recommend the Home Health Agency to Friends & Family:|
Cities Served by Visiting Nurse Association California
Visiting Nurse Association California serves ZIP codes that encompass all or part of each of the cities listed below.
Cathedral City, CA
Chino Hills, CA
Desert Hot Springs, CA
Forest Falls, CA
Grand Terrace, CA
Joshua Tree, CA
La Quinta, CA
Lake Elsinore, CA
Loma Linda, CA
March Air Reserve Base, CA
Mira Loma, CA
Morongo Valley, CA
Mountain Center, CA
North Palm Springs, CA
Palm Desert, CA
Palm Springs, CA
Rancho Cucamonga, CA
Rancho Mirage, CA
Salton City, CA
San Bernardino, CA
San Jacinto, CA
Sun City, CA
Thousand Palms, CA
Yorba Linda, CA
Yucca Valley, CA