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All for You in Home Care

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Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ 5 years ago

    This is an extremely unprofessional company. They do a terrific sales job, but after just one day, they allowed my Alzheimer's afflicted mother to direct her own services without even notifying her grown children in the area. Then, when we happened to find out about this, the person who answered the "24 hour hotline" refused to let us talk to anyone until the next day. Four hours later their director, Howard Sims, finally called us back and admitted he never should have taken my mother's call, as he wasn't qualified to do so. After talking with him for a few minutes (supposedly the director of the company) it was clear to us that he wasn't qualified for much of anything in this area. The next day the head of their staffing department lied to us about what had transpired the day before. We fired them on the spot, even though it meant my mother was without a caregiver again. They know NOTHING about caring for elderly people, especially those with diminished mental capacity. DO NOT trust your loved one to them. The only thing they could have done worse was to actually lose my mother. There are many, many qualified eldercare companies in the Sacramento area. Do not be swayed by this one's fast talking, even though they will tell you all the right things. They simply do not know what they are doing, and it is clear that they only strong part of their organization is their money collecting department. Feel free to contact me if you want more details.

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