Mercy Home Health
About Mercy Home Health
9912 Business Park Drive, Suite 100Sacramento, CA 95827
Phone: (916) 281-3900
Ownership type: Non - Profit Religious
Date certified: 05/21/1984
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Does Mercy Home Health, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
1 of 1 users say yes
Care for the terminally ill
1 of 1 users say yes
For appointments, groceries, etc.
Meal planning/prep, laundry, etc.
1 of 1 users say yes
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
1 of 1 users say yes
Help remembering to take medications
Service Area for Mercy Home Health
Photos
Reviews
Overall Rating 5.0 / 5.0 ★★★★★
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Arthur Mozolevskiy ★★★★★ a year agoOur first time using hospice for our loved one. We didnt know what to expect and what we received in return was more then we expected. When we needed equipment, it was delivered within couple of hours. Nurse came on schedule and on request. Went out of their way to make sure we had everything and our loved one was as comfortable as possible. Highly recommend their service.
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Jojo M ★★★★★ 3 years agoMercy Home Health and Hospice delivers compassionate and high quality home care to homebound patients. They have nursing, physical and occupational therapy, speech therapy, social work, home health aide services. Please call to check if they accept your insurance provider.
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Gretchen Ybarra ★★★★★ 2 years agothey are awesome caring dedicated professionals! your in good hands!
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Goga K ★★★★★ 2 years ago
Mercy Home Health Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
- Medicare
Medicare Evaluation of the Quality of Care
The quality of care given at Mercy Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.
| This Agency | CA | U.S. | |
|---|---|---|---|
| Begins Patient Care in Timely Manner: | 95% | 92% | 92% |
| Teaches Patients or Family About their Drugs: | 97% | 97% | 96% |
| Checks Patients Risk of Falling: | 99% | 99% | 99% |
| Checks Patient For Depression: | 98% | 97% | 97% |
| Checks on Patients Flu Shot: | 77% | 73% | 72% |
| Checks on Patients Pneumonia Shot: | 85% | 71% | 75% |
| Foot Care For Diabetes Patients: | 98% | 97% | 96% |
| Checks Patients For Pain: | 72% | 0% | 0% |
| Treats Patients Pain: | 70% | 0% | 0% |
| Treats Heart Failure Symptoms: | 76% | 0% | 0% |
| Took Doctor Ordered Action to Prevent Bed Sores: | 74% | 0% | 0% |
| This Agency | CA | U.S. | |
|---|---|---|---|
| Included Treatments to Prevent Bed Sores: | 80% | 0% | 0% |
| Checked Patients For the Risk of Bed Sores: | 89% | 0% | 0% |
| How Often Patients Improved Walking: | 57% | 57% | 56% |
| How Often Patients Improved Getting Out of Bed: | 14% | 14% | 15% |
| How Often Patients Improved Bathing: | 12% | 10% | 12% |
| How Often Patients Had Less Pain Moving Around: | 0% | 0% | 0% |
| How Often Patients Breathing Improved: | 0% | 0% | 0% |
| How Often Patients Wounds Healed After Operation: | 90% | 73% | 78% |
| How Often Patients Improved Taking Medication by Mouth: | 48% | 44% | 46% |
| How Often Patients Had to be Admitted to the Hospital: | 16% | 13% | 14% |
| How Often Patients Needed Urgent Care From the ER: | 14% | 9% | 11% |
Reviews from Patient Surveys
These Mercy Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Mercy Home Health to other home care agencies. More Info
| This Agency | CA | U.S. | |
|---|---|---|---|
| Home Health Team Gave Care in a Professional Way: | 88% | 86% | 89% |
| Communicated Well With them: | 85% | 83% | 86% |
| Discussed Medicines Pain & Home Safety: | 86% | 81% | 83% |
| Gave their Home Health Agency a Rating of 9 or 10: | 83% | 80% | 84% |
| This Agency | CA | U.S. | |
|---|---|---|---|
| Would Recommend the Home Health Agency to Friends & Family: | 77% | 75% | 79% |
| Completed Surveys: | 666 | 100,276 | 1,160,737 |
| Response Rate: | 28% | 25% | 29% |
Cities Served by Mercy Home Health
Mercy Home Health serves ZIP codes that encompass all or part of each of the cities listed below.
Carmichael, CA
Citrus Heights, CA
El Dorado Hills, CA
Elk Grove, CA
Emeryville, CA
Fair Oaks, CA
Folsom, CA
Galt, CA
Ione, CA
Lincoln, CA
Mather, CA
Mcclellan, CA
Orangevale, CA
Rancho Cordova, CA
Rescue, CA
Rio Linda, CA
Roseville, CA
Sacramento, CA
Shingle Springs, CA
Sloughhouse, CA
Wilton, CA
