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Always Best Care Senior Services

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  3. California (CA)
  4. San Diego
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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • ★★★★★ 8 months ago

    "My mother finally realized she needed help caring for my father. We talked with a friend who is in the care-giving business, and he recommended Always Best Care. In my first conversation with Bill, I knew we could work together. He came to the house, asked questions, made suggestions, listened to our wishes and set up appointments for visits. When we changed direction he found new places for us to visit. Bill and his wife came to the house again. She did an evaluation on my father and they explained the sequence of life's events we should expect, and helped fill out the vital paperwork. They also discussed the services Always Best Care could provide us. This included placement at a care facility or "in-home" care givers, full or part-time. They both stressed our decision on what to do must focus on my father's needs and the families' concerns. At no time was any pressure put on us to make a decision before we were ready. Once this decision was made, Bill was there with encouraging words, questioning concerns, and follow-up calls. Caring for a loved one is life consuming, placing that loved one in a care facility is heart wrenching. Bill and Always Best Care helped make this process a little easier. I whole-heartedly recommend Always Best Care.

  • ★★★★★ 10 months ago

    Always Best Care Senior Services was a tremendous help to me in locating a quality residential room and board facility for my brother. Owner Bill Mathis didn't simply offer me a list of assisted living facilities as other similar agencies had done. We viewed several facilities on his computer, then Bill personally took me to visit the prospects I had selected. He was even so kind as to take my brother to visit the final selection before moving in. I was more than pleased with the services Always Best Care Senior Services provided to my brother and me.

  • ★★★★★ a year ago

    6/30/16- We have used Always Best Care for the last 2 yrs for my husband who has ALS. The caregiver that we had was terrific and we love her. She worked with my husband 5 evenings a week feeding him and getting him to bed. One evening our caregiver did not show up because she was pulled to be on another case. No one notified me. I had to call the company to find out that she was not coming. This was several months ago. Then a couple of days ago, the caregiver called me and told me she would not be in that evening because she was pulled off my husbands care to work for another client 8 hrs a day and that she would not be returning to care for my husband. The caregiver needed this position since she had been laid off from her full time position a couple weeks ago. I totally understand that she needs full time work. Once again the company did not notify me of this complete change. I had to call them and they stated that that was what the caregiver wanted. They had made no arrangements for my husbands care and could not understand why I was upset. The attitude was totally unprofessional and not caring. I believe they will go with the client that will provide them with the most revenue with no regard to the other patient. They basically dropped my husbands care with no after thought . They would not authorize our caregiver to train someone for my husband until I raised the roof but by then my husband did not want to deal with Always Best Care at all. I am saddened that there is a company out there that is not devoted to its patients and their care and that others may have the same experience with them.

  • ★★★★★ 11 months ago

    Thank you for the great care you gave my Grandpa he was well taken care of every time I came to see him he told me that he liked your services and that everyone was really nice and polite. Thank you for having a great facility!

  • ★★★★★ 10 months ago

    Thanks for the hard work on placing my sister and brother in law back in 2008 because of the personal care you gave, I have come back to move my brother in law again because of his dementia has gotten worse. Trust and service are the reason I came back to Always best care.

Always Best Care Senior Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Always Best Care Senior Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was not available and the number that went to the ER without being re-admitted was not available.

Quality of Care:
This
Agency

CA
Begins Patient Care in Timely Manner:

98%

92%
Teaches Patients or Family About their Drugs:

93%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

93%

97%
Checks on Patients Flu Shot:

83%

70%
Checks on Patients Pneumonia Shot:

84%

68%
Foot Care For Diabetes Patients:

100%

97%
Checks Patients For Pain:

61%

0%
Treats Patients Pain:

58%

0%
Treats Heart Failure Symptoms:

56%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

57%

0%
Included Treatments to Prevent Bed Sores:

41%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

CA
How Often Patients Improved Walking:

58%

54%
How Often Patients Improved Getting Out of Bed:n/a *

14%
How Often Patients Improved Bathing:n/a *

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

78%
How Often Patients Improved Taking Medication by Mouth:

0%

47%
How Often Patients Had to be Admitted to the Hospital:

0%

14%
How Often Patients Needed Urgent Care From the ER:

0%

10%
Pageviews Total:

10%

0%
Pageviews From Search Engines:

0%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Always Best Care Senior Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Always Best Care Senior Services to other home care agencies. More Info

Patient Surveys:
This
Agency

CA
Home Health Team Gave Care in a Professional Way:n/a *

86%
Communicated Well With them:n/a *

83%
Discussed Medicines Pain & Home Safety:n/a *

81%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

80%
This
Agency

CA
Would Recommend the Home Health Agency to Friends & Family:n/a *

75%
Completed Surveys:n/a *99,511
Response Rate:n/a *

25%
* No survey results are available for this period.

Cities Served by Always Best Care Senior Services

Always Best Care Senior Services serves ZIP codes that encompass all or part of each of the cities listed below.

Campo, CA
Carlsbad, CA
Chula Vista, CA
Coronado, CA
El Cajon, CA
Escondido, CA
Jamul, CA
La Jolla, CA
La Mesa, CA
Lakeside, CA
Lemon Grove, CA
National City, CA
Oceanside, CA
Pine Valley, CA
Ramona, CA
San Diego, CA
San Marcos, CA
San Ysidro, CA
Santee, CA
Spring Valley, CA



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