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Citrus Valley Home Health

  1. Home Health Care
  2. California
  3. West Covina Home Health Care Agencies
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Each ZIP code that Citrus Valley Home Health serves is highlighted on the map above.

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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Kimberly Sawallisch ★★★★★ 3 months ago

    As an RN I can truly say we as a rather large involved family were truly blessed with the ability to have our mother be cared for here in her final days here on earth. This facility is exceptional! The staff from the volunteers, housekeepers, social workers, nurses and doctor all showed compassion, empathy, knowledge and expertise in caring for my mother and in caring for each and every family member during her stay here. I would recommend this Inpatient Hospice to anyone who needs compassionate around the clock care of their dying loved one. Thank you to Citrus Valley Hospice for all you do each and every day!

  • Ashley Marston ★★★★★ 2 months ago

    Literally the best decision we made during the difficult process with my grandfather. Staff was wonderful and the facility was perfect.

  • Cheryl Buckle ★★★★★ 8 months ago

    I can't say enough about the caring workers at Citrus Valley Hospice. My mother passed in the facility and they were so kind and informative. They guided us every step of the way. One of the nurses told me that most of them consider their work a calling rather than a job. It really shows in the special care they give their patients and families.

  • Ryan Aquila ★★★★★ a year ago

    Unbelievably caring and welcoming staff. They do exactly what you would want for your loved one and much more. They are amazing caring people here. I recommend them to any family in need of great care in their final days.

  • Olga Paulus ★★★★★ 9 months ago

    I didn't know we had a facility so we'll established here in Covina, CA. The staff are so carring and responsible. My family and myself are very happy to see my brother is well taken care of.

Citrus Valley Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Citrus Valley Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

CA
Begins Patient Care in Timely Manner:

93%

92%
Teaches Patients or Family About their Drugs:

99%

97%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:

81%

73%
Checks on Patients Pneumonia Shot:

66%

71%
Foot Care For Diabetes Patients:

99%

97%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

75%

0%
Treats Heart Failure Symptoms:

76%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

83%

0%
This
Agency

CA
Included Treatments to Prevent Bed Sores:

80%

0%
Checked Patients For the Risk of Bed Sores:

94%

0%
How Often Patients Improved Walking:

65%

57%
How Often Patients Improved Getting Out of Bed:

15%

14%
How Often Patients Improved Bathing:

16%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

94%

73%
How Often Patients Improved Taking Medication by Mouth:

62%

44%
How Often Patients Had to be Admitted to the Hospital:

18%

13%
How Often Patients Needed Urgent Care From the ER:

10%

9%

Reviews from Patient Surveys

These Citrus Valley Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Citrus Valley Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

CA
Home Health Team Gave Care in a Professional Way:

84%

86%
Communicated Well With them:

80%

83%
Discussed Medicines Pain & Home Safety:

82%

81%
Gave their Home Health Agency a Rating of 9 or 10:

80%

80%
This
Agency

CA
Would Recommend the Home Health Agency to Friends & Family:

65%

75%
Completed Surveys:105100,276
Response Rate:

21%

25%

Cities Served by Citrus Valley Home Health

Citrus Valley Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Alhambra, CA
Arcadia, CA
Azusa, CA
Baldwin Park, CA
Chino, CA
Chino Hills, CA
Claremont, CA
Corona, CA
Covina, CA
Diamond Bar, CA
Duarte, CA
El Monte, CA
Glendora, CA
Hacienda Heights, CA
La Puente, CA
La Verne, CA
Los Angeles, CA
Monrovia, CA
Montclair, CA
Montebello, CA
Ontario, CA
Pasadena, CA
Pico Rivera, CA
Pomona, CA
Rancho Cucamonga, CA
Rosemead, CA
Rowland Heights, CA
San Dimas, CA
San Gabriel, CA
South El Monte, CA
Temple City, CA
Upland, CA
Walnut, CA
West Covina, CA
Whittier, CA



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