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Complete Home Health Care

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  3. Colorado (CO)
  4. Colorado Springs
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Faith Alvey
    ★★★★★ a week ago

    We have been using Complete Home Health Care for many years now. They have taken care of 2 of my family members and 2 friends. Their staff is very professional and very knowledgeable. Another agency we worked with sent out a different person each time. Complete keeps continuity and if they have to send a different person out they always notify us first. I would recommend this agency to anyone. 10/10

  • Joe Torres
    ★★★★★ a month ago

    Very poor organizational, professional and communication skills. Schedulers decided to randomly redo my dad's schedule without telling anyone and CNAs and PTs would just randomly show up instead of at their scheduled times. Then they would get mad at us and act like it was our fault. This company is only looking out for themselves. When my dad called their manager to tell her that he felt unsafe and unimportant to them; she gave him a run around and acted like it was our fault her organization has a problem understanding time or how to be an understanding, efficient manager. I feel bad for the few employees (Patti, Sarah and Lorinda) that I met who had were just doing what they were told, and actually care about the people they are helping. I will never allow this provider in my family's home again. I DO NOT recommend Complete to anyone.

  • Glen Luther
    ★★★★★ a week ago

    My wife had a knee replacement on December 2, 2016. She came home and used Complete Home Health Care of Colorado Springs (CHHC) for rehabilatation. Exactly one week after the knee replacement, CHHC had sent an occupational therapist to work with my wife. My wife was a high risk for falling. The OC took her to the bathroom and proceeded to show her how to get into the shower. The OC did not have anyone else to help and did not employ a gait belt on my wife. Needless to say, my wife fell and after the fire department helped load her in the ambulance to go to the hospital, she had to endure another almost 3 hours of surgery to repair all the damage due to the fall. She was in a rehab facility for three months before coming home again. The staff at CHHC is one of the most incompetent groups of people I have ever come in contact with. I would rate this business with a negative star rating if that was possible. Run from this business as fast as you can.

  • Shawndra Jones
    ★★★★★ 4 months ago

    Very caring staff both in the office and out with the patients. I would definitely recommend them for any home health care needs.

  • james eide
    ★★★★★ 9 months ago

    Poor service arrived 1hour late with no call. Did not know how to clean catheter even when provided instructions. Did not administer.infusion as directed by hospital. That is now costing me $50 a day for 30 days. When I voiced my complaint there was no apology, no responsibility taken and a poor attitude. Prior experiences were also disappointing. From having no contact for almost 2 weeks to having a therapist asking me to talk to another medical professional in order to help a business he was starting. Find someone else.




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