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Kindred At Home

  1. Home Health Care
  2. Colorado
  3. Colorado Springs Home Health Care Agencies
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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • Tamara Hall ★★★★★ a week ago

    Kindred at Home I don't even know where to begin. This home health company has caused one disaster after another for my family. In the end, we fired the whole lot. We lost my daddy in 2015, a month after my son was born. Mum tried to stay in her home in Texas, but it was too much for her. Eventually, we bought a family home together, and my mom had an entire floor to herself, she was right downstairs so I could manage her care and needs fairly easily. I don't know who said what to whom, but there are a lot of unanswered questions, conflicting advice and all around shadiness. This resulted in my mom telling me that her Kindred team had convinced her to move into an independent senior community, and she wanted to go. As my mom was deemed capable of making decisions for herself, I helped her find a lovely independent facility. During her short stay there, she lit the stove on fire, her doggie companion died and she fell and broke her pelvis. So thanks for that sound advice Kindred! And yet, they had the audacity to complain that they were having to do more and more for her. Well, yes. Because when she lived with me, I did all of that. Did they expect a miracle? Then, when my mom had a terrible infection in her legs, the nurse, Karla, told her they looked good. Mum's doctor and I disagreed. In fact, her PCP contacted Infectious Disease specialists as he was that concerned. The last straw for me was when the RN, Karla, told me to handle Mum's antibiotics despite the fact that those pills are fatal for me. She told me to use gloves. Uh huh. And what if I breathe in the tablet powder by mistake? I asked her if she was willing to bet my life on it. Her answer was short and careless... "Yup." She said. (I still have that text.) After that, we all fired them. My mom's doctor, my mom, me and an RN at Matthews Vu. The only good thing Kindred had going for my mom was a lady named Darlene. This lady is the best you'll ever find. She genuinely cares, and her dedication is outstanding! She is the real deal. So the one star I have given goes to her. Otherwise, if you hire Kindred, I recommend you supervise them, or they'll turn your life upside down too. Better yet, use a different company.

Kindred At Home Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Kindred At Home is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

CO
Begins Patient Care in Timely Manner:

99%

92%
Teaches Patients or Family About their Drugs:

99%

93%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:

88%

75%
Checks on Patients Pneumonia Shot:

94%

79%
Foot Care For Diabetes Patients:

99%

95%
Checks Patients For Pain:

80%

0%
Treats Patients Pain:

75%

0%
Treats Heart Failure Symptoms:

86%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

80%

0%
This
Agency

CO
Included Treatments to Prevent Bed Sores:

85%

0%
Checked Patients For the Risk of Bed Sores:

94%

0%
How Often Patients Improved Walking:

72%

56%
How Often Patients Improved Getting Out of Bed:

17%

13%
How Often Patients Improved Bathing:

15%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

88%

76%
How Often Patients Improved Taking Medication by Mouth:

62%

45%
How Often Patients Had to be Admitted to the Hospital:

15%

13%
How Often Patients Needed Urgent Care From the ER:

16%

13%

Reviews from Patient Surveys

These Kindred At Home reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Kindred At Home to other home care agencies. More Info

Patient Surveys:
This
Agency

CO
Home Health Team Gave Care in a Professional Way:

91%

88%
Communicated Well With them:

89%

85%
Discussed Medicines Pain & Home Safety:

87%

81%
Gave their Home Health Agency a Rating of 9 or 10:

86%

83%
This
Agency

CO
Would Recommend the Home Health Agency to Friends & Family:

84%

78%
Completed Surveys:30816,698
Response Rate:

28%

29%

Cities Served by Kindred At Home

Kindred At Home serves ZIP codes that encompass all or part of each of the cities listed below.

Aurora, CO
Avondale, CO
Beulah, CO
Boone, CO
Calhan, CO
Canon City, CO
Cascade, CO
Coal Creek, CO
Colorado City, CO
Colorado Springs, CO
Commerce City, CO
Elbert, CO
Florence, CO
Fountain, CO
Fowler, CO
Green Mountain Falls, CO
La Junta, CO
Larkspur, CO
Manitou Springs, CO
Manzanola, CO
Monument, CO
Olney Springs, CO
Ordway, CO
Palmer Lake, CO
Penrose, CO
Peyton, CO
Pueblo, CO
Rockvale, CO
Rocky Ford, CO
Rush, CO
Rye, CO
Swink, CO
U S A F Academy, CO
Wetmore, CO
Woodland Park, CO



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