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Professional Home Health Care

  1. Home Health Care
  2. Colorado
  3. Colorado Springs Home Health Care Agencies
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Overall Rating 2.5 / 5.0 ★★★★★

  • Stephanie Ross ★★★★★ in the last week

    I have worked for Professional for 15 years in many different positions and as with all companies we have our ups and downs. I have to say overall that we have way more ups than downs and that one individual not doing their job well or right does not mean the entire company is that way. We continuously work to improve all aspects of care and delivery of service. I can honestly say that we put in 100% to provide the best quality care possible and that we address concerns promptly and with respect for the client or employee involved from entry level positions all the way up to the president of the company. I love my job here and would recommend employment to anyone interested in working here! A position in home care is not for everyone but you never know unless you try.

  • Mo Gioia ★★★★★ 4 months ago

    The CNA's are fabulous and the nurses outstanding this year, 2018. Hopefully, 2019 will keep up the good work! Scheduling is always dependent upon workers and I've been blessed to have been associated with a reliable crew each day. Thanks!

  • Carmen Rios ★★★★★ a year ago

    If hoy really need a job dont go over there. There stole you hours. They dont pay you the Training and even the recepcionista-maid is so rude. They are UN PROFESSIONAL If they make you work 16 hours they paid you 11. They dont pay you the gas of all like you said. But if the company needs stole hours is Fine. Let see what labor said about it.

  • S DW ★★★★★ 3 years ago

    This company is astonishingly horrible! In relation to it's affiliated sister company (Complete Home Care) which is/ was under the same umbrella as the President- Shelly Bellinger. Both affiliated service providers are horrible. The unending struggle to get professional and adequate service has taken its toll. After giving the company staff multiple times to resolve our complaints, I finally wrote a letter to the President to only have the owner dismiss the validity of my complaints as the customer AND sever ties with us. Instead of reaching out to me to sort though the complaints and better our experience, the President and staff decided to get rid of the issue. Unfortunate for them, via avenues like this (Google, Yelp and BBB) my cries for basic consumer respect and rights will not be discarded without sharing my experience to future possible clients looking for a provider. Examples of extreme unprofessionalism extend from their CNAs not knowing basic range of motion exercises, lifting clients, CNAs refusing to where gloves, inability to use hoyer lift and other basic machines needed for their job. Their staffing and scheduling is ridiculously inconsistent and unreliable. Ranging from sending CNAs that are physically incapable of doing their manual job to CNAs simply calling off regularly or not showing up at all. From personal experience, this company has told us that we were not supposed to be present during their care of the client. This, in my opinion is skeptical and considering most of their care providers are not is also a liability. While receiving their service they have sent less than professional and ideal staff to our home including individuals that smelled like alcohol and/or wearing worn street clothes instead of company dress code. This would make anyone leery of leaving their staff in someone's home. More importantly, this company has policies and procedures they had written for us and them to comply to but failed to do so. After going through the listed avenues to submit my complaints they concluded the issue by disregarding them altogether. The website may look professional with a well worded mission statement and the name may be " Professional" BUT please do your research before electing them to care for one of your loved ones in your home! Needless to say, I am grateful that there are better rated and better quality Home Health Care Providers to choose from.

  • Patrice Dixon ★★★★★ a year ago

Professional Home Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Professional Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:

Begins Patient Care in Timely Manner:


Teaches Patients or Family About their Drugs:


Checks Patients Risk of Falling:


Checks Patient For Depression:


Checks on Patients Flu Shot:


Checks on Patients Pneumonia Shot:


Foot Care For Diabetes Patients:


Checks Patients For Pain:


Treats Patients Pain:


Treats Heart Failure Symptoms:


Took Doctor Ordered Action to Prevent Bed Sores:



Included Treatments to Prevent Bed Sores:


Checked Patients For the Risk of Bed Sores:n/a *

How Often Patients Improved Walking:


How Often Patients Improved Getting Out of Bed:n/a *

How Often Patients Improved Bathing:n/a *

How Often Patients Had Less Pain Moving Around:n/a *

How Often Patients Breathing Improved:n/a *

How Often Patients Wounds Healed After Operation:


How Often Patients Improved Taking Medication by Mouth:


How Often Patients Had to be Admitted to the Hospital:


How Often Patients Needed Urgent Care From the ER:


* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Professional Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Professional Home Health Care to other home care agencies. More Info

Patient Surveys:

Home Health Team Gave Care in a Professional Way:

85% *

Communicated Well With them:

83% *

Discussed Medicines Pain & Home Safety:

82% *

Gave their Home Health Agency a Rating of 9 or 10:

69% *


Would Recommend the Home Health Agency to Friends & Family:

63% *

Completed Surveys:52 *16,698
Response Rate:

22% *

* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Professional Home Health Care

Professional Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Arvada, CO
Aurora, CO
Brighton, CO
Broomfield, CO
Colorado Springs, CO
Commerce City, CO
Denver, CO
Dupont, CO
Englewood, CO
Fountain, CO
Golden, CO
Littleton, CO
Longmont, CO
Louisville, CO
Loveland, CO
Monument, CO
Peyton, CO
Pueblo, CO
Sedalia, CO
Thornton, CO
Westminster, CO
Wheat Ridge, CO

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