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Accentcare Home Health Of Mountain Valley

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Sherry Baskin ★★★★★ a month ago

    When to choose Accent Care for your loved one: Do you not care about your time? Do you like getting calls from people who tell you "they have an appointment with you" as your morning call without ever having made an appointment? (an appointment to them is something they and their company decide is an appointment.They pick day and time. They let you know what it is the day of. Really, is that something you need to get your pretty head involved in?) Do you want a company who believes that waiting till the last minute to try to "swing by" and see your loved one is a best practice? If you are headed to the doctor and they call you, they will push to see you in the few minutes that are available because that is "all they have." Do you want a company that tries to push services on you even when told no by using a sales tactic of "Well your doctor ordered it?" My doctor ordered it in case we needed it. We don't need it. We don't need the scare tactic that we are refusing doctors "orders". I am glad my doctor made it very clear to me why it was ordered and easily could be refused. Would you like a company that can't be bothered when you mess up their average by your loved one being hospitalized "too much". You can't slow down their flow by getting "sick". They are trying to run a health care skilled home nursing business here and they ain't got time for that! Do you like errant therapist knocking on your door because their company hasn't communicated to them that your loved one is in the hospital and has been for a week? Why they would not let their therapists know and not have them roaming around needlessly? Do you like give concise two sentence instructions that are ignored by 90% of the staff? Stuff like "Please call the day before you want to come out. You can best reach me at this number." Sentences like these are feckless wishes of fools. If you love the above things, then AccentCare is a company you want! They give you all this in spades. Who needs communication and professionalism when you can have AccentCare? We did appreciate a couple of the employees. They were good at their jobs and we are thankful for their services. However, you can tell from the top down this company is as poorly run as it gets. Poor time management and poor communication...but mostly, poor core values.

  • Susan Cohen ★★★★★ 5 months ago

    A joke! Never kept appointments. Were late. One showed up without an appointment. Talked alot. Did nothing except take blood pressure. Update: took awhile to get things going. Physical and occupatioal therapists have been great - James and Angela. But communication difficulties persist with rest of company. Upped rating from 1 to 3 stars

  • Victoria Mitchell ★★★★★ a year ago

    Their home care providers commit medicaid fraud. My brothers insurance pays for 3 hours of care. The caretakers do bare minimum cleaning and leave. Also every caretaker this company has sent to his house speaks very little english. He has had 3 in home care providers from this company amd has had problems with every one of them. The company also does not provide him with care on the weekends. I have to come on the weekends to clean my brothers house and make him food. I believe in home care is supposed to be specific to the patients needs and schedule and not based on the caretakers needs and schedule. My brother is also a smoker. He lives in a secure apartment building with no balconies and is physically disabled. That being said he smokes in his apartment and goes out of his way to air out his apartment for his caretakers. One of which fake coughs and leaves without completing her assigned hours and tasks. Claiming she can't breath because of the smoke. The windows get opened 2 hours prior to her arrival amd the fan is on while they are open. To vent out all the smoke amd air freshener is sprayed to eliminate the smell. My brother should not have to go out of his way to accommodate someone who is payed to come in and care for him. I should also mention that even with these methods of accommodation for the caretaker she still fake coughs and leaves within the first hour. I do not recommend this company to anyone theu are horrible.

  • Astonishing Appreciation HCS ★★★★★ a year ago

    This company is great!!!!!!

  • antonietta baskin ★★★★★ a month ago

Accentcare Home Health Of Mountain Valley Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Accentcare Home Health Of Mountain Valley is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

CO
Begins Patient Care in Timely Manner:

94%

92%
Teaches Patients or Family About their Drugs:

99%

93%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

97%
Checks on Patients Flu Shot:

92%

75%
Checks on Patients Pneumonia Shot:

93%

79%
Foot Care For Diabetes Patients:

98%

95%
Checks Patients For Pain:

83%

0%
Treats Patients Pain:

77%

0%
Treats Heart Failure Symptoms:

89%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

88%

0%
This
Agency

CO
Included Treatments to Prevent Bed Sores:

83%

0%
Checked Patients For the Risk of Bed Sores:

92%

0%
How Often Patients Improved Walking:

77%

56%
How Often Patients Improved Getting Out of Bed:

16%

13%
How Often Patients Improved Bathing:

15%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

97%

76%
How Often Patients Improved Taking Medication by Mouth:

57%

45%
How Often Patients Had to be Admitted to the Hospital:

14%

13%
How Often Patients Needed Urgent Care From the ER:

14%

13%

Reviews from Patient Surveys

These Accentcare Home Health Of Mountain Valley reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Accentcare Home Health Of Mountain Valley to other home care agencies. More Info

Patient Surveys:
This
Agency

CO
Home Health Team Gave Care in a Professional Way:

87%

88%
Communicated Well With them:

83%

85%
Discussed Medicines Pain & Home Safety:

80%

81%
Gave their Home Health Agency a Rating of 9 or 10:

83%

83%
This
Agency

CO
Would Recommend the Home Health Agency to Friends & Family:

75%

78%
Completed Surveys:27616,698
Response Rate:

24%

29%

Cities Served by Accentcare Home Health Of Mountain Valley

Accentcare Home Health Of Mountain Valley serves ZIP codes that encompass all or part of each of the cities listed below.

Arvada, CO
Ault, CO
Aurora, CO
Bennett, CO
Berthoud, CO
Boulder, CO
Briggsdale, CO
Brighton, CO
Broomfield, CO
Byers, CO
Castle Rock, CO
Commerce City, CO
Dacono, CO
Denver, CO
Eaton, CO
Englewood, CO
Erie, CO
Evans, CO
Firestone, CO
Fort Collins, CO
Fort Lupton, CO
Frederick, CO
Galeton, CO
Gilcrest, CO
Gill, CO
Golden, CO
Greeley, CO
Henderson, CO
Hudson, CO
Johnstown, CO
Keenesburg, CO
Kersey, CO
La Salle, CO
Lafayette, CO
Laporte, CO
Littleton, CO
Lone Tree, CO
Longmont, CO
Louisville, CO
Loveland, CO
Lyons, CO
Mead, CO
Milliken, CO
Morrison, CO
Nunn, CO
Parker, CO
Pierce, CO
Platteville, CO
Severance, CO
Strasburg, CO
Thornton, CO
Timnath, CO
Watkins, CO
Wellington, CO
Westminster, CO
Wheat Ridge, CO
Windsor, CO



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