Primary Home Care
Service Area for Primary Home Care
About Primary Home Care
Primary home care (phc) was established as pueblo's first home care agency over 30 years ago. Today phc remains locally-owned and operated, and focused solely on serving families in pueblo county. Our well trained, experienced personal care providers (pcps) are friends and neighbors of the clients we serve. They truly grow to know and love their clients, and they provide wonderful, compassionate care. It is also remarkable that many of our pcps have been with us for years--some even over 20 years! We serve clients through the medicaid, hcbs, private insurance and private pay options. Our services include non-medical personal care, homemaking and companionship. Our services are provided in a variety of care settings. Care plans are unique to each individual client. We do our best to match each provider with their client, based on their individual needs and preferences. Primary home care service plans are flexible, ranging from 2 hours per visit; up to 24 hours a day. And, our rates for private pay clients are among the lowest in pueblo county.
Overall Rating 3.7 / 5.0 ★★★★★
e fra★★★★★ a year ago
Sorry for the 1 star. Won't let me go lower. Been with this company for a little while. The care from the aides has been extremely poor. Aides play on Facebook, eat your food, clog your drains, neglects you time and time again. Aides knowingly leave black mold and garbage in your sink. Hell, I can go on and on...anyone that wants to see the photos of what the aides leave you with...hmu. Try and be nice and comunicate with the supervisor and even the owner...no help. I guess that the clients needs cone last. Formal complaint with photos are being submitted to the state.I am stuck in a wheelchair with serious digestive problems and have special dietary needs...oh well, this place could care less. Eat what WE want to give you or GO hungry!!! Neglect a client and leave them alone for days when the supervisor is supposed to step in they don't. Speaking up for yourself about the quality of care falls on deaf ears. Bottom line is they only pay minimum wage with no advancement opportunities, all I heard from aides is complaints about the staff and the lack of communication and coordination. And of coarse due to the fact of speaking out about my care makes me just a mean person...lol
Amy Secundy★★★★★ a year ago
Great Customer Service that is how they have been in business for over 30 years!
Fedelina Santamaria★★★★★ a year ago
Primary Home Care Services
- Home Care
Cities Served by Primary Home Care
Primary Home Care serves ZIP codes that encompass all or part of each of the cities listed below.