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New England Home Care

  1. Home Health Care
  2. Connecticut
  3. Cromwell Home Health Care Agencies
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Each ZIP code that New England Home Care serves is highlighted on the map above.

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Raz Deeds ★★★★★ a year ago

    Train your upper managment better! They are sexist, racist and homophobic. Somewhat of a boys club. Here is the story; I gave my professional two weeks notice because this job was not a good fit for me at the time. Long story short - the director of rehab flipped out on me, calling my cell a number of times (because I didn't pick up he proceeded to call again and again). I finally picked up because I was with a patient and he proceeded to call me unprofessional and "how dare I do this to them" and "do I really want to burn bridges!?" Never in my life have I been talked to by a boss in this way. I was shocked and hurt by his words. It was insane that he thought it was ok to speak to his employer like this. We are in healthcare - aren't you suppose to be empathetic and understanding? The job was killing me and I was overworked and over stressed. I then told my direct supervisor and she mentioned that he gets like that sometimes and that I should express my concern to Human Resourses. I did and guess what - Human Resources said "I was probably overreacting" and must have been "overly sensitive to that persons comments." Mind you the HR person that I was dealing with was also a man. Sadly, I had no proof and it was my word against theirs. I felt like I had been asaulted and I had to suck it up and deal with it. I felt like quitting on the spot! But my patients kept me going. I even asked my direct supervisor - Do you let this person speak to you this way? She said he doesn't mean it and its just who he is. That lady better wake up - this is 2017 and I don't care who you are - you do not speak to anyone like that. I suggest if you decide to work here or do business with this company make sure you don't get on upper managments bad side and if you do record every conversation - because HR will not have your back! Some of upper managment is truly homophobic and sexist! I can't believe people like this get into high positions like this. They need additional training on how function in such high potions. Thank you for reading.

  • gayle e ★★★★★ a year ago

New England Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at New England Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

CT
Begins Patient Care in Timely Manner:

97%

94%
Teaches Patients or Family About their Drugs:

100%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

71%

75%
Checks on Patients Pneumonia Shot:

81%

76%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

79%

0%
Treats Patients Pain:

76%

0%
Treats Heart Failure Symptoms:

78%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

83%

0%
This
Agency

CT
Included Treatments to Prevent Bed Sores:

84%

0%
Checked Patients For the Risk of Bed Sores:

96%

0%
How Often Patients Improved Walking:

61%

54%
How Often Patients Improved Getting Out of Bed:

18%

16%
How Often Patients Improved Bathing:

14%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

97%

85%
How Often Patients Improved Taking Medication by Mouth:

45%

45%
How Often Patients Had to be Admitted to the Hospital:

17%

15%
How Often Patients Needed Urgent Care From the ER:

12%

11%

Reviews from Patient Surveys

These New England Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare New England Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

CT
Home Health Team Gave Care in a Professional Way:

87%

88%
Communicated Well With them:

85%

85%
Discussed Medicines Pain & Home Safety:

86%

83%
Gave their Home Health Agency a Rating of 9 or 10:

85%

84%
This
Agency

CT
Would Recommend the Home Health Agency to Friends & Family:

76%

80%
Completed Surveys:28115,917
Response Rate:

23%

28%

Cities Served by New England Home Care

New England Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Amston, CT
Andover, CT
Ansonia, CT
Ashford, CT
Avon, CT
Bantam, CT
Beacon Falls, CT
Berlin, CT
Bethany, CT
Bethel, CT
Bethlehem, CT
Bloomfield, CT
Bolton, CT
Botsford, CT
Branford, CT
Bridgeport, CT
Bristol, CT
Broad Brook, CT
Brookfield, CT
Burlington, CT
Canaan, CT
Canton, CT
Cheshire, CT
Chester, CT
Clinton, CT
Cobalt, CT
Colchester, CT
Cos Cob, CT
Coventry, CT
Cromwell, CT
Danbury, CT
Danielson, CT
Darien, CT
Deep River, CT
Derby, CT
Durham, CT
East Berlin, CT
East Glastonbury, CT
East Granby, CT
East Haddam, CT
East Hampton, CT
East Hartford, CT
East Hartland, CT
East Haven, CT
East Lyme, CT
East Windsor, CT
East Windsor Hill, CT
Easton, CT
Ellington, CT
Enfield, CT
Essex, CT
Fairfield, CT
Falls Village, CT
Farmington, CT
Gales Ferry, CT
Georgetown, CT
Glastonbury, CT
Goshen, CT
Granby, CT
Greenwich, CT
Groton, CT
Guilford, CT
Haddam, CT
Hamden, CT
Hartford, CT
Harwinton, CT
Hawleyville, CT
Hebron, CT
Higganum, CT
Ivoryton, CT
Jewett City, CT
Killingworth, CT
Lakeside, CT
Lebanon, CT
Litchfield, CT
Madison, CT
Manchester, CT
Mansfield Center, CT
Marlborough, CT
Meriden, CT
Middle Haddam, CT
Middlebury, CT
Middlefield, CT
Middletown, CT
Milford, CT
Monroe, CT
Montville, CT
Moodus, CT
Morris, CT
Mystic, CT
Naugatuck, CT
New Britain, CT
New Canaan, CT
New Fairfield, CT
New Hartford, CT
New Haven, CT
New London, CT
New Milford, CT
New Preston Marble Dale, CT
Newington, CT
Newtown, CT
Niantic, CT
North Branford, CT
North Granby, CT
North Haven, CT
North Windham, CT
Northford, CT
Norwalk, CT
Norwich, CT
Oakdale, CT
Oakville, CT
Old Greenwich, CT
Old Lyme, CT
Old Saybrook, CT
Orange, CT
Oxford, CT
Pine Meadow, CT
Plainville, CT
Plantsville, CT
Plymouth, CT
Portland, CT
Prospect, CT
Redding, CT
Redding Center, CT
Ridgefield, CT
Riverside, CT
Rockfall, CT
Rocky Hill, CT
Salisbury, CT
Sandy Hook, CT
Schenectady, NY
Seymour, CT
Shelton, CT
Simsbury, CT
Somers, CT
Somersville, CT
South Britain, CT
South Glastonbury, CT
South Windsor, CT
Southbury, CT
Southington, CT
Southport, CT
Stafford, CT
Stafford Springs, CT
Stamford, CT
Stratford, CT
Suffield, CT
Taconic, CT
Taftville, CT
Tariffville, CT
Terryville, CT
Thomaston, CT
Tolland, CT
Torrington, CT
Trumbull, CT
Uncasville, CT
Unionville, CT
Vernon Rockville, CT
Wallingford, CT
Waterbury, CT
Waterford, CT
Watertown, CT
Weatogue, CT
West Cornwall, CT
West Granby, CT
West Hartford, CT
West Hartland, CT
West Haven, CT
West Mystic, CT
West Simsbury, CT
West Suffield, CT
Westbrook, CT
Weston, CT
Westport, CT
Wethersfield, CT
Willimantic, CT
Willington, CT
Wilton, CT
Windsor, CT
Windsor Locks, CT
Winsted, CT
Wolcott, CT
Woodbridge, CT
Woodbury, CT
Worcester, MA



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