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Avery Heights Home Health Agency

  1. Home Health Care
  2. Connecticut
  3. Hartford Home Health Care Agencies
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Cindy Perry ★★★★★ 3 months ago

    The secret Gem. Hidden on the top of a Hill ,at the Heights this is a total amazing shopping Boutiqu'e that has so many selections that your bound to spend time just browsing and enjoying the products. Displayed. The prices are good for the quality of merchandise can't be beat and they Gift wrap!!! The store owner is so awesome giving her best customer service to everyone that enters .A real committee feeling.love it!!!

  • Khraig Schupp ★★★★★ a month ago

    Very kind and helpful staff.

  • Freddie ★★★★★ 2 months ago

    Don't bring your loved ones here . My poor father was here for months he suffered and the Service was poor . I understand sometimes people get busy but the response time was horrible . Bedding was changed like every week . Crumbs and stains were noticeable for days . Transportation was not reliable Questions were always passed on to somebody else . Please keep updates if you do bring someone here . Make sure to ask questions take pictures and videos ! Don't be quiet see something say something ! Unfortunately my family and I couldn't afford anything else and had to settle but please just be on top of things !

  • J C ★★★★★ 4 months ago

    High quality of care and decent staff. My mother is being well cared for and I visit daily.

  • Danielle P ★★★★★ 8 months ago

    It's not easy having to put your loved one into a nursing home even it's just for Rehab. My Mom fell at home & unfortunately because of our work schedules we couldn't take her home from the hospital. We choose Avery Heights because we heard good things & saw their 5 star Medicare rating. We couldn't have chosen a better facility for my mom. The nurses & aides were so caring & attentive to Mom. With the help of the rehab staff my mom was able to come home with us after only rehabbing a few weeks. She was in better condition than before she got hurt! We can not thank Avery enough for all they've done for our family!

Avery Heights Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Avery Heights Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

CT
Begins Patient Care in Timely Manner:

99%

94%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

79%

75%
Checks on Patients Pneumonia Shot:

88%

76%
Foot Care For Diabetes Patients:

91%

96%
Checks Patients For Pain:

42%

0%
Treats Patients Pain:

53%

0%
Treats Heart Failure Symptoms:

48%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

47%

0%
This
Agency

CT
Included Treatments to Prevent Bed Sores:

56%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

43%

54%
How Often Patients Improved Getting Out of Bed:

17%

16%
How Often Patients Improved Bathing:

12%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

85%
How Often Patients Improved Taking Medication by Mouth:

52%

45%
How Often Patients Had to be Admitted to the Hospital:

18%

15%
How Often Patients Needed Urgent Care From the ER:

15%

11%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Avery Heights Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Avery Heights Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

CT
Home Health Team Gave Care in a Professional Way:

83% *

88%
Communicated Well With them:

75% *

85%
Discussed Medicines Pain & Home Safety:

81% *

83%
Gave their Home Health Agency a Rating of 9 or 10:

73% *

84%
This
Agency

CT
Would Recommend the Home Health Agency to Friends & Family:

74% *

80%
Completed Surveys:26 *15,917
Response Rate:

33% *

28%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Avery Heights Home Health Agency

Avery Heights Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Broad Brook, CT
Farmington, CT
Hartford, CT
Newington, CT
Rocky Hill, CT
West Hartford, CT
Wethersfield, CT



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