Avery Heights Home Health Agency
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Does Avery Heights Home Health Agency, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
Care for the terminally ill
For appointments, groceries, etc.
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Avery Heights Home Health Agency
Overall Rating 3.7 / 5.0 ★★★★★
M. Jennifer Smith ★★★★★ 2 weeks ago
Do NOT bring a loved one to this dump!! My father went there to recover from surgery, got gangrene - which they HID WITH BANDAGES on his foot, claiming they were just "moisturizing his foot and keeping the moisture in... " He was admitted in late June & died six weeks later. The staff was incompetent, underhanded, dishonest and rude. We pulled him out of there when we figured things out, but it was too late. My friend's Dad also died while in their care - they "forgot" to remove his feeding tube and got sepsis. PLEASE STAY AWAY FROM THIS PLACE.
Danielle P ★★★★★ 3 months ago
It's not easy having to put your loved one into a nursing home even it's just for Rehab. My Mom fell at home & unfortunately because of our work schedules we couldn't take her home from the hospital. We choose Avery Heights because we heard good things & saw their 5 star Medicare rating. We couldn't have chosen a better facility for my mom. The nurses & aides were so caring & attentive to Mom. With the help of the rehab staff my mom was able to come home with us after only rehabbing a few weeks. She was in better condition than before she got hurt! We can not thank Avery enough for all they've done for our family!
ANSUN Eagle Group ★★★★★ 7 months ago
Transitioning parents is a difficult task and when there is already strain in family relationships it turns dark quickly. Jennifer English provided a very calming spirit during this time. Words cannot express my gratitude for her amazingly wonderful spirit and true compassion in my situation. I have spoken with several Marketing Directors for Independent and Assisted Living Facilities and NEVER have I experienced this true sincerity and concern for your family. I can't speak for Avery Heights in itself right now but I can tell you that if you are considering placing a loved one in a facility in the near future, please sit with Jennifer and let her spirit help guide you through those decisions. Thank you Jennifer, and may your spirit continue to engulf every life you touch. Sheila H.
Angie M ★★★★★ 6 months ago
Worst rehab facility EVER. Staff is incompetent, unhelpful, and does not provide good care to their patients. The rooms do not have working air conditioners but rather small fans, and its the middle of the summer- UNACCEPTABLE. Inside the facility and rooms it was hot, humid, and smelled like mildew!! My grandfather was there for just 1 week and caught pneumonia and had to get rushed to the hospital. He should've been admitted to the hospital at least a day sooner. No common sense, everyone is confused and directs you to the head nurse. DO NOT bring your loved ones there.
Elizabeth Grant ★★★★★ 6 months ago
Avery treated my grandmother with nothing but respect and gave us peace of mind for a year . Highly recommend
Avery Heights Home Health Agency Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
Medicare Evaluation of the Quality of Care
The quality of care given at Avery Heights Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.
|Begins Patient Care in Timely Manner:|
|Teaches Patients or Family About their Drugs:|
|Checks Patients Risk of Falling:|
|Checks Patient For Depression:|
|Checks on Patients Flu Shot:|
|Checks on Patients Pneumonia Shot:|
|Foot Care For Diabetes Patients:|
|Checks Patients For Pain:|
|Treats Patients Pain:|
|Treats Heart Failure Symptoms:|
|Took Doctor Ordered Action to Prevent Bed Sores:|
|Included Treatments to Prevent Bed Sores:|
|Checked Patients For the Risk of Bed Sores:||n/a *|
|How Often Patients Improved Walking:|
|How Often Patients Improved Getting Out of Bed:|
|How Often Patients Improved Bathing:|
|How Often Patients Had Less Pain Moving Around:|
|How Often Patients Breathing Improved:|
|How Often Patients Wounds Healed After Operation:|
|How Often Patients Improved Taking Medication by Mouth:|
|How Often Patients Had to be Admitted to the Hospital:|
|How Often Patients Needed Urgent Care From the ER:|
Reviews from Patient Surveys
These Avery Heights Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Avery Heights Home Health Agency to other home care agencies. More Info
|Home Health Team Gave Care in a Professional Way:|
|Communicated Well With them:|
|Discussed Medicines Pain & Home Safety:|
|Gave their Home Health Agency a Rating of 9 or 10:|
|Would Recommend the Home Health Agency to Friends & Family:|
|Completed Surveys:||26 *||15,917||1,160,737|
Cities Served by Avery Heights Home Health Agency
Avery Heights Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.
West Hartford, CT