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Family Care Visiting Nurse & Home Care Agency

  1. Home Health Care
  2. Connecticut
  3. Stratford Home Health Care Agencies
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Damaris Santos ★★★★★ 4 months ago

    I am exercising my rights by expressing my experience with this company.Thank God this country allows people to have the freedom of speech. Therefore this company cannot retaliate or intimidate anyone. I have known this company for seven years, I have never dealt with a company so corrupt And disrespectful.This company is So unorganized everyone here makes there own Policies. They break the law on a everyday basis they don't treat their clients with dignity and respect. What is very concerning to me is the lack of Knowledge this company has!!!They have a disability coordinator who doesn't know the Term of Autism or mental disabilities!!! This individual should be terminated and Consider working in a correctional facility. Kathy Huse has discriminated my son Many times!!!My son has multiple disabilities Very chronic!!!On May 7,2018 Kathy Huse informed me,my son doesn't qualify for Additional homecare services because he Is not considered chronic.she informed me,my son needs to be bed bound to qualify for the additional hours I had requested!!!! This individual needs to verify her credentials In the field of disabilities.Everyone knows a mental disorder is considered a disability. Just because someone doesn't look physically disabled doesn't mean the person is not chronic!!!This individual is not a Doctor with A PhD to dictate or question a clients disability!!!My son has many endorsements that warrants his diagnosis!!!There are many Laws that protect children with disabilities!!! This company also bullies parents when they are the providers for their children.They don't provide to Husky,the accurate information about patients!!!They provide false information So my son looses his services!!!If you are a family member caring for your loved one, Please treat this company with tweezers and Remember the parent knows their child better than a stranger!!!children with special needs Deserve to live a happy life,all the services for The individual should be tailored to his needs. In all areas school support,Home support,Doctors,in order to maintain a heathy Productive life for your loved one. As the parent you have the right to disagree and make changes,to any service that is not the right fit.I hope this review helps parents who are struggling a similar situation.Thank you For reading.

  • Vicky Ronquillo ★★★★★ 5 months ago

    It is a company that exploits its CNAs, without benefits and the only company that pays 12 dollars per hour and even 10 dollars per hour to the CNA's. Then when the nurses look for patients they promise that the CNAs will clean their entire house or apartment, and when the CNAs arrive they are called servants or the one who cleans, this company and its fraud, does not consider their workers.CNA'S ARE NOT SERVANTS. Treat them as human beings who are making you millionaires while many do not even have to pay their debts with such pay that you give them

  • stuff Antunes ★★★★★ 7 months ago

    This is a great company to work for,staff are very professional and nice,they just need to pay the nurses and aids more money. Love this company.

  • James Crosby ★★★★★ 7 months ago

    Worst Place I have ever seen. PLEASE DO NOT SEND YOUR FAMILY MEMBERS HERE!!! NEVER EVER!!!! THEY ARE AWFUL

  • Ellen Mininberg Scott RN BSN ★★★★★ a year ago

    PLEASE READ. : This company has another home care facility under a similar name in Woodbridge,CT. years ago and these people were someone I would work for with my whole heart. They also have a main office in Stratford CT. . It is unusual that so many CNA are paid little money. That is inappropriate but the possibility of fraud committed are big words. Why? I did my own investigation and this possibility exists. Yes, Medicare must be under control , now field case managers must be treated with respect.this means respect to staff and clients, This is my own opinion but you must make your own decision. Do your homework and if I am wrong then I wish them all the luck in the world.

Family Care Visiting Nurse & Home Care Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Family Care Visiting Nurse & Home Care Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

CT
Begins Patient Care in Timely Manner:

86%

94%
Teaches Patients or Family About their Drugs:

86%

95%
Checks Patients Risk of Falling:

96%

99%
Checks Patient For Depression:

96%

96%
Checks on Patients Flu Shot:

60%

75%
Checks on Patients Pneumonia Shot:

56%

76%
Foot Care For Diabetes Patients:

96%

96%
Checks Patients For Pain:

74%

0%
Treats Patients Pain:

66%

0%
Treats Heart Failure Symptoms:

66%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

74%

0%
This
Agency

CT
Included Treatments to Prevent Bed Sores:

86%

0%
Checked Patients For the Risk of Bed Sores:

100%

0%
How Often Patients Improved Walking:

53%

54%
How Often Patients Improved Getting Out of Bed:

20%

16%
How Often Patients Improved Bathing:

16%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

99%

85%
How Often Patients Improved Taking Medication by Mouth:

54%

45%
How Often Patients Had to be Admitted to the Hospital:

17%

15%
How Often Patients Needed Urgent Care From the ER:

15%

11%

Reviews from Patient Surveys

These Family Care Visiting Nurse & Home Care Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Family Care Visiting Nurse & Home Care Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

CT
Home Health Team Gave Care in a Professional Way:

84%

88%
Communicated Well With them:

80%

85%
Discussed Medicines Pain & Home Safety:

80%

83%
Gave their Home Health Agency a Rating of 9 or 10:

78%

84%
This
Agency

CT
Would Recommend the Home Health Agency to Friends & Family:

71%

80%
Completed Surveys:36815,917
Response Rate:

19%

28%

Cities Served by Family Care Visiting Nurse & Home Care Agency

Family Care Visiting Nurse & Home Care Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Ansonia, CT
Beacon Falls, CT
Berlin, CT
Bethany, CT
Branford, CT
Bridgeport, CT
Bristol, CT
Cheshire, CT
Cobalt, CT
Cos Cob, CT
Cromwell, CT
Danbury, CT
Darien, CT
Derby, CT
Durham, CT
East Haven, CT
Easton, CT
Fairfield, CT
Greenwich, CT
Guilford, CT
Hamden, CT
Madison, CT
Meriden, CT
Middlebury, CT
Middletown, CT
Milford, CT
Monroe, CT
Naugatuck, CT
New Britain, CT
New Canaan, CT
New Haven, CT
Newtown, CT
North Branford, CT
North Haven, CT
Northford, CT
Norwalk, CT
Oakville, CT
Old Greenwich, CT
Orange, CT
Oxford, CT
Plainville, CT
Plantsville, CT
Poquonock, CT
Portland, CT
Prospect, CT
Redding, CT
Riverside, CT
Riverton, CT
Sandy Hook, CT
Seymour, CT
Shelton, CT
Southbury, CT
Southington, CT
Southport, CT
Stafford, CT
Stamford, CT
Stratford, CT
Terryville, CT
Trumbull, CT
Unionville, CT
Wallingford, CT
Waterbury, CT
Watertown, CT
West Haven, CT
Weston, CT
Westport, CT
Wilton, CT
Wolcott, CT
Woodbridge, CT
Woodbury, CT



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