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Ideal Nursing Services

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  3. Washington D.C. (DC)
  4. Washington
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • ★★★★★ a month ago

    The aides have a tendency to be late, a lot. They're rude and unprofessional. They rarely speak fluent English, and when they're watching my mom they sit around all day on their phones. This agency is a nightmare to deal with... if your insurance can afford another agency, avoid Ideal Nursing at all cost.

  • ★★★★★ 2 months ago

    The aides that have come to care for our spiritual mom have been great! She really enjoys their company?.

  • ★★★★★ a year ago

    I have a aide he is always late with a excuse and never is in uniform doesn't speak fluent English he comes late and always wants to leave before his time I'm sick of this agency I'm acquiring for all new aides for me i complain and nothing changes.

  • ★★★★★ 3 years ago

    Nurses are incompetent to provide elder care; they steal and damage personal property and their management team is very unresponsive. I've sent multiple email to them and they have yet to respond regarding a relative they provide care for. These nurses are rude, the spend more time watching TV and talking on their cellphones versus doing the light house work and patient care they are supposed to provide

  • ★★★★★ 6 years ago

    The nurses that come into my grandmother's home are lazy, cannot understand basic English, and are never on time. The weekday nurse is supposed to be here from 8am-4pm, yet she comes past 9 and leaves around three-most of the time without my grandmother's knowledge. During her time here, she'll usually "go to the store" taking hours at a time. Mind you, the store is less than a 3 minute walk from our home. She always has some excuse for what she does wrong usually along the lines of "I don't understand" when she's been for for 4 years+. I would think she would be accustomed to washing soiled clothes, giving baths, feeding, giving needed medication, and assisting her with whatever needs she needs taken care of. When she is here she's on the phone talking up a storm not hearing my grandmother calling her for help. The weekend nurse is supposed to be here from 9am-1pm. She comes in at 10 or 11 and leaves at 12. She doesn't do anything but give her medication and feed her. After that she reads a book. She doesn't help her to the bathroom or use the bathroom, she doesn't change her soiled sheets,etc and she doesn't clean up after herself. Every time I call to complain there's always something "wrong". I would not recommend this business to anyone I cared about nor an enemy.

Ideal Nursing Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Ideal Nursing Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was not available and the number that went to the ER without being re-admitted was not available.

Quality of Care:
This
Agency

DC
Begins Patient Care in Timely Manner:

84%

82%
Teaches Patients or Family About their Drugs:

77%

84%
Checks Patients Risk of Falling:

97%

97%
Checks Patient For Depression:

100%

90%
Checks on Patients Flu Shot:

63%

62%
Checks on Patients Pneumonia Shot:

67%

64%
Foot Care For Diabetes Patients:

100%

94%
Checks Patients For Pain:

67%

0%
Treats Patients Pain:

76%

0%
Treats Heart Failure Symptoms:

64%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

80%

0%
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

DC
How Often Patients Improved Walking:

75%

58%
How Often Patients Improved Getting Out of Bed:n/a *

13%
How Often Patients Improved Bathing:n/a *

10%
How Often Patients Had Less Pain Moving Around:n/a **

0%
How Often Patients Breathing Improved:n/a **

0%
How Often Patients Wounds Healed After Operation:

0%

94%
How Often Patients Improved Taking Medication by Mouth:

43%

46%
How Often Patients Had to be Admitted to the Hospital:

0%

15%
How Often Patients Needed Urgent Care From the ER:

0%

11%
Pageviews Total:

21%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.
** This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Reviews from Patient Surveys

These Ideal Nursing Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Ideal Nursing Services to other home care agencies. More Info

Patient Surveys:
This
Agency

DC
Home Health Team Gave Care in a Professional Way:n/a *

84%
Communicated Well With them:n/a *

79%
Discussed Medicines Pain & Home Safety:n/a *

76%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

77%
This
Agency

DC
Would Recommend the Home Health Agency to Friends & Family:n/a *

68%
Completed Surveys:n/a *1,175
Response Rate:n/a *

22%
* No survey results are available for this period.



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