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Washington Hospital Center

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Overall Rating 3.3 / 5.0 ★★★★★

  • ★★★★★ a week ago

    I have been trying to reach the billing department for over 2 hours and the phone just rings and rings. I called the main hospital center and she connected me to collections even though I explained I just received the bill. The charges were never sent to my insurance company, even though I presented my cards . I spent way too many hours in the emergency room with little interaction with doctors or nurses. I was brought in by ambulance for a suspected heart attack, even though I knew that wasn't the problem. If I had been examined carefully by the ER doctor, he may have discovered what was actually wrong and I wouldn't have needed all the tests I received. I went to a doctor who correctly diagnosed the problem quickly after a thorough exam. Now I can't even reach the billing department to get my bill adjusted. The doctor charged $390 for less than a 2 minute evaluation and then was too busy to discharge me for almost an hour!! I have spent a lot of time in busy city emergency rooms when my husband was ill and never saw anything like this place!

  • ★★★★★ a week ago

    Nursing staff was awesome! Did their best to help. I understand security concerns but this hospital does not accommodate family. Security was extremely rude, cushioned benches in a waiting room and we were asked to get up and leave early in the morning twice very aggressively. Again this is the floors waiting room, the main purpose of the area. If they thought we were homeless people or shouldn't have been there they should have asked if we were with a patient or what room we were associated with, not that difficult of a question but seemed like he may not have proper training on top of it. I would highly suggest using a different hospital if at all possible.

  • ★★★★★ a month ago

    My grandmother was sent to this hospital the day after her and my grandfather celebrated their 59th wedding anniversary..while my grandmother was admitted she had to share a room and my grandfather was kicked out. All he wanted to do was be by her side. Not only was he kicked out of his room he was kicked out of the lounge/waiting area. He had to sleep in his car overnight... why wasn't he accommodated?!!??!! The hospital I work at has a 24 hour visiting policy and EVERY room is private.

  • ★★★★★ in the last week

    Terrible post-operative care, staff are stretched thin and quickly forget patients who need care. Machines beep endlessly, and staff are as miserable as the patients.

  • ★★★★★ 4 weeks ago

    Waited for 8 hours and received no useful service. People can be condescending and when asked to do something for you or help find you, they ignore this request and continue on with their lives. Meanwhile a simple psych evaluation takes upwards of 8 hours even after being recommended for discharge I could not leave. Messy, unhelpful and you will more than likely grow old or die in this hospital waiting for help.

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