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Leader Nursing and Rehab-Pike Creek

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Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    Horrible! My father suffered in that place. Nurses and aids were mean and cruel. Sprayed him down like an animal in the shower with cold water. I felt heartbroken when he told me - I had been the one to request he be bathed because he smelled of urine. I would go every night after work to make sure he at least one meal a day. If your not there to check on your loved one beware. My father was constantly not being brought his food - and if they did bring it and he didn't eat they would just take it back. NO ONE would help him to eat - he would try but his tremors were so bad his food would off his fork. I could go on and on about this place. Please if at all possible do not put your family here. If u have to you better go every day to check on them And to Manor Care - no to respond with your fake "I'm sorry please contact customer service ". If you cared this type of treatment would have ENDED years ago!!!!! I was to give it one ? or I couldn't post my opinion should be zero

  • ★★★★★ 3 months ago

    If you love your family member or members do not have Manor care Pike Creek be there CARE GIVER. Top to bottom the worst I have ever experienced. No exception.

  • ★★★★★ 8 months ago

    This place is horrible, I would never place a loved one in this facility again. The nurses do not care about their residents. They stay hidden in the nursing office which you have to walk in to ask questions and when you do they barely turn around to answer your questions and/or shut the door if you come in too many times asking questions. It is also extremely difficult to get anyone on the phone (I was hung up on and on hold for 20 minutes I still never spoke to the person I was trying to speak with) when wanting information on loved ones in the facility. Do not put your family members in this nursing home!

  • ★★★★★ a year ago

    It would be nice if they would answer the phone when you are calling to find out about a family member's well-being, whom you can't otherwise reach because she's not answering her cell phone. One of the multiple times I called over the past three days and a rare instance of actually getting a human on the line, that person didn't realize I could hear her when she put me on hold and screamed at the staff "Why isn't anyone answering the phone in rehab? Family members keep calling and they won't pick up the phone--this is extremely rude!" This is not very reassuring when I can't get in touch with my loved one and am concerned about her, and no one will even pick up the phone. I live halfway across the country and would really appreciate knowing whether my loved one is being cared for properly or whether I need to call the police. What kind of place are they running out there?

  • ★★★★★ a year ago

    My grandmother Martha Collins has been in there quite a while and will be until she decides she's ready to go home with the Lord or he calls for her. And I must say, that Manor Care is an awesome nursing facility to send your loved one. They do take good care of everyone. I call all the time and check in on her and the nurses has no problem updating me. I greatly appreciate Manor Care and its employees. They are all great. Thank you

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