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Nirvana Health Services

  1. Home Health Care
  2. Florida
  3. Altamonte Springs Home Health Care Agencies
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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Catalina Abelli ★★★★★ 2 months ago

    I honestly had a very bad experience, twice in a row they never showed up. Which was crucial as mom's medicine had to be refilled. Mom had a log of her daily pressure which they never looked to see the trend and the most scary thing is that her blood pressure was elevated constantly in the morning. In the morning when you wake up and are most relaxed, any nurse or CNA doing her job professionally, caring and having the patients best interest would have taken action. I am doing this review because I don't want anyone that needs a nurse or caretaker have to go through this and put your loved ones at risk besides pay for something that they can not delivered. "The care and well being of your loved one" To the OWNERS and EXECUTIVES of NIRVANA maybe you should change your mission and really do what you are paid for. This is not a free service. Below is a service I found that honors their mission maybe you can learn from it. We never send a stranger. In our experience, one of the most difficult aspects of being the client of a home care agency was having caregivers show up at our door without being properly introduced or prepared, or in the case of having a substitute, not getting any advance notification of a change - then dealing with substitutes who were poorly prepared to provide appropriate care for Marian's mother's needs. This will not happen with us if you choose us. A proper introduction will be made. Caregivers are supervised employees, not independent contractors. We are not a referral service or "nurse registry," where workers are assigned to cases, leaving families to sort through the fine points themselves - whether taxes get paid, whether background checks have been performed, whether they're bonded and insured. We do all these things in advance, along with testing skills, verifying credentials, speaking with families they've worked with before. Nurse support is available 24/7.

  • Sandy Clyburn ★★★★★ 7 months ago

    I have had no issues with the therapists nor the interviewers that came to my house to help my Father. I have however had issues with the office personnel. Even though my Father's primary physicians referral coordinator faxed over approval forms for occupational therapy, physical therapy and speech therapy, somehow ONLY the speech therapy paper NEVER comes through. It has been faxed over to Nirvana at least 3 times. I will have to go OUT OF MY WAY to see to it they receive and HAND deliver it myself. Not impressed with this company so far. Good thing they at least know how to hire good therapists, the need to do some hard thinking about their office personnel. Sandra Clyburn

  • Paqui schettel ★★★★★ a year ago

    I work here ,& is the best company that I have in the USA thx.

  • mary nun ★★★★★ a year ago

Nirvana Health Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Nirvana Health Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

91%

95%
Teaches Patients or Family About their Drugs:

91%

97%
Checks Patients Risk of Falling:

98%

100%
Checks Patient For Depression:

98%

98%
Checks on Patients Flu Shot:

45%

68%
Checks on Patients Pneumonia Shot:

48%

68%
Foot Care For Diabetes Patients:

90%

96%
Checks Patients For Pain:

52%

0%
Treats Patients Pain:

55%

0%
Treats Heart Failure Symptoms:

56%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

54%

0%
This
Agency

FL
Included Treatments to Prevent Bed Sores:

67%

0%
Checked Patients For the Risk of Bed Sores:

90%

0%
How Often Patients Improved Walking:

49%

59%
How Often Patients Improved Getting Out of Bed:

19%

15%
How Often Patients Improved Bathing:

17%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

84%

77%
How Often Patients Improved Taking Medication by Mouth:

43%

46%
How Often Patients Had to be Admitted to the Hospital:

17%

14%
How Often Patients Needed Urgent Care From the ER:

12%

9%

Reviews from Patient Surveys

These Nirvana Health Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Nirvana Health Services to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

82%

88%
Communicated Well With them:

77%

85%
Discussed Medicines Pain & Home Safety:

69%

81%
Gave their Home Health Agency a Rating of 9 or 10:

77%

83%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

71%

78%
Completed Surveys:25292,720
Response Rate:

24%

28%

Cities Served by Nirvana Health Services

Nirvana Health Services serves ZIP codes that encompass all or part of each of the cities listed below.

Altamonte Springs, FL
Apopka, FL
Casselberry, FL
Christmas, FL
Debary, FL
Deland, FL
Deltona, FL
Geneva, FL
Gotha, FL
Intercession City, FL
Killarney, FL
Kissimmee, FL
Lake Helen, FL
Lake Mary, FL
Lake Monroe, FL
Longwood, FL
Maitland, FL
Mount Dora, FL
Oakland, FL
Ocoee, FL
Orange City, FL
Orlando, FL
Osteen, FL
Oviedo, FL
Plymouth, FL
Saint Cloud, FL
Sanford, FL
Sorrento, FL
Windermere, FL
Winter Garden, FL
Winter Park, FL
Winter Springs, FL
Zellwood, FL



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