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Boca Home Care

  1. Home Health Care
  2. Florida
  3. Boca Raton Home Health Care Agencies
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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • Lindsay Hooge ★★★★★ 4 months ago

    My mom and dad were totally falling apart. I found Boca Home Care Services because they have an aide with a neighbor here in Polo Club. Wasn't sure what if any the insurances would pay for so Natalie came and met us at the house, (I was only here visiting from NY). We didn't have any home care insurance, but dad was a Vet, so there's some benefit which allowed for us to pay for part of the home care. Anne sent a wonderful aide, Maria, and has been with my parents for over 6 months now and I can rest assured that mom and dad are safe. Can't thank them enough. Lindsay

  • Lisa Kaufman ★★★★★ 5 months ago

    Hi Sunita. First, let me apologize for any isolated human error on our part in communications. We strive to be streamlined, efficient, courtesy and respectable, however, if you feel you were not, I am sorry. Regarding getting your pay advance, know that on your case we were waiting for a Signed time sheet/aide activity note by the patient, as it was omitted when we received it. We reached out to the patient, and finally we were able to get the notes back to the patient to sign off. I'm sure you can understand, that we cannot pay or bill unless we have everything in order. Again, sorry for there being any perceived wrong doing for clearly that was never our intent. Thanks Lisa Kaufman, MBA

  • Carole Gordon ★★★★★ 5 months ago

    For a long time, I have been contracted with Boca Home Care Services. After working with such an amazing company, I wish all other agencies were as good. Their staff, specifically Sheila, is always there to help and always making sure that my schedule is correctly coordinated between the client and I. Being with them for so long, I can strongly say that Boca Home Care is an outstanding agency. Carole Gordon Boca Raton, FL.

  • Angela Bruno ★★★★★ 5 months ago

    "My name is Angela Bruno. I am a CNA/HHA with agencies around Palm Beach, including Boca Home Care Services, for the past 8 years. My experience with this agency has always been a positive one. I have found the staff to be very professional, courteous, and respectful.They have always been able to assign me cases. They are willing to listen to me whenever I need to voice my concerns, whether it be personal or work related. The nurses from their sister company, Boca Home Care, Inc., that I have has the pleasure to work with on my many cases, have also beenwarm, friendly, informative, and professional towards the patients and myself."

  • Sunita Bhimsingh ★★★★★ 6 months ago

    I am an aide and this is the worst agency ever. Between Millie, Anna, Marie, etc, they are poor communicators. And not to mention, Millie is just an out right liar. I have never met a compulsive liar. At first she was really nice, but a liar to get whatever she needs to cover cases. I will never work for this agency again. I had to wait on two occasions to receive a paycheck and one was over one month because of their error, not mines. The girls in the office do not communicate and lack empathy, lack of care at all. Anyone who works in healthcare, even at an administrative role, need to care. No one knows anything. Send you to voicemails, do not return phone calls, I have to beg for my own hard earned money. Just terrible! It is just sad, these girls are sad. It is disappointing that even a client said they are poor humans in the office. Please, call another agency to work for and to provide care for your family or friends.

Boca Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Boca Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

100%

95%
Teaches Patients or Family About their Drugs:

99%

97%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

97%

98%
Checks on Patients Flu Shot:

78%

68%
Checks on Patients Pneumonia Shot:

81%

68%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

77%

0%
Treats Patients Pain:

76%

0%
Treats Heart Failure Symptoms:

87%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

86%

0%
This
Agency

FL
Included Treatments to Prevent Bed Sores:

74%

0%
Checked Patients For the Risk of Bed Sores:

93%

0%
How Often Patients Improved Walking:

63%

59%
How Often Patients Improved Getting Out of Bed:

16%

15%
How Often Patients Improved Bathing:

10%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

77%
How Often Patients Improved Taking Medication by Mouth:

65%

46%
How Often Patients Had to be Admitted to the Hospital:

12%

14%
How Often Patients Needed Urgent Care From the ER:

12%

9%

Reviews from Patient Surveys

These Boca Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Boca Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

83%

88%
Communicated Well With them:

84%

85%
Discussed Medicines Pain & Home Safety:

75%

81%
Gave their Home Health Agency a Rating of 9 or 10:

82%

83%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

80%

78%
Completed Surveys:16092,720
Response Rate:

35%

28%

Cities Served by Boca Home Care

Boca Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Boca Raton, FL
Boynton Beach, FL
Delray Beach, FL
Lake Worth, FL
North Palm Beach, FL
Palm Beach, FL
Palm Beach Gardens, FL
Wellington, FL
West Palm Beach, FL



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