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Hope Hospice at Bonita Springs

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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Lorraine Sperrazza
    ★★★★★ a month ago

    I would like to share my experience with everyone thinking of bringing their loved one here. On August 20th, 2017 my mother decided she could no longer fight her cancer at home. Needless to say I completely understood but always new she wanted to stay home till the end. Hospice came at midnight to transport her to this facility. This was the beginning of the best decision she made. From the moment she arrived her care from the nurses, personal care assistants, doctors, cleaning staff, cafeteria gentlemen, volunteers, and even the transport gentleman were caring and loving. Each person had their own ways and all were in my mothers best interest. The personal care assistants were spectacular. Their care and concern was for her and not because it was their job. I honestly feel my mother (Elizabeth Trnka) could not have received any better care from me. Also, I would like to mention the support the staff gave me (Lori) was as loving as my family members. Thank you Joanne's Hospice House staff for making the worst time of my life more bearable. Hugs to all of you who cared for my family. The Sperrazza Family

  • brian jackson
    ★★★★★ 4 months ago

    Excellent service, my dad has had a stroke 2 times in 3 months, pacemaker, 7 stints, heart surgery, pig valve, chest cut open, blood infection, 3 ruptured disks, 2 are complete gone, appendix ruptured, appendix removed, had all his teeth removed surgically. The list goes on. My dad Bruce Edward Jackson was admitted to hope hospice on 5/22/17. He had 7 seizures in 2 hours and the nurses here were on top of it every time. They did an outstanding job. I've never seen such good care. The place is magnificent, a 5 star hotel looks like a dumpster compared to this place. I highly recommend it to anyone. My dad went to a place in Naples FL, it was called Lakewood rehabilitation. I give that place a 0. Terrible service, no one checks up on the patients regularly, all Haitians that can't speak a word of English, they don't know what your saying, my dads clothes kept disappearing and they would say the laundryman lost them. No they steal everything!!! This place needs to be shut down. The place is disgusting!!

  • Mary T
    ★★★★★ a year ago

    My brother transitioned to death at the N Fort Myers Hospice 13 yrs ago. We couldn't have asked for a more compassionate group of people. My father was one of the last residents of Hospice @ Joanna's House in Bonita. He actually lived there for his last 3 years with hospice care, sort of like a nursing home. And we paid for his "rent." All his hospice care was provided for just like anyone else, at no charge to us. Covered by his Medicare benefits. He was cares for with the utmost compassion and professionalism. The caregivers, doctors, nurses and counsellors treat not just the patient but the family as a whole. The passing of a loved one is always difficult. No doubt about it. Sometime you have to decided if you are prolonging life or prolonging death, the inevitable. It's always easier to blame someone else for the pain that death causes. If you have a loved one who requires ANY extensive medical care, know your rights as their medical advocate. You do not have to leave the room if you are asked by staff. They do this for the patient's dignity when they bathe or clean up incontinence events. But you can stay if you want. You can also refuse any treatments or medications you don't think are necessary for you loved one. You can request a list of the medications and treatments being providing and request a meeting with the Doctor at any time. Do your homework. Get you power of attorney in place for you loved one's care. I could not have asked for better care for my father and brother in their last days with us. I cannot say enough good things about the care and compassion provided by the staff.

  • Colleen Munoz
    ★★★★★ a year ago

    I have nothing but great things to say about Hope Hospice and Joanne's House. Everyone we interacted with both in our private residence and then at Joanne's House, was gentle, accommodating, thoughtful, and knowledgable. Joanne's House is well kept, the rooms are large and quite nice, and the facility has lots of features to make everyone feel peaceful and comfortable. And lastly, the nursing staff were so kind and provided support for everyone in the family. Thank you all for assisting us during this very difficult time.

  • Alexandra McDonald
    ★★★★★ a year ago

    Hope is the Worst!! The nurse who came out almost dropped my dad, and he sustained a severe injury due to her negligence. Almost a week has past and not a word from the doctor. They are all talk, but ZERO action. Get private help if you can afford it. These people are not skilled and do possess the compassion needed for this level of care. The elderly deserve dignity at the near the end of their life, and Hope could care less. My father is an amazing man and deserves better.




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