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Goldencare Home Health Agency

  1. Home Health Care
  2. Florida
  3. Coral Gables Home Health Care Agencies
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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • Sarah Perez ★★★★★ 2 months ago

    My 85 years old mother was referred to MedCare by South Miami Hospital. Since then she has been very seriously il. She is at her home, closely supervised by her doctors. I've been waiting weeks, months for my phone calls to be answered by the office of her case manager at MedCare. My Mom was diagnosed with dementia, she also has a bleeding estoma issue. Her doctor requested a nurse to clean her wound with silver nitrate everyday to keep the wound clean to avoid an infection, the doctor requested having nurse visitation every day. At our last doctor appointment the Dr's Office contacted MedCare to verify what type of information was needed from them in order for my Mom to have the care required, Medcare agreed to the Doctor's request but it was only for a week. After the first week the nurse showed up less than 5 days, and NO previous notice was given. They have shorten the nurse visitation to 3 days a week. Every time I spoke to the MedCare nurse, she tells me to contact the case manager, however, I have been trying to reach out the case manager in charged (Yanet Bow) via phone and she has NOT returned one of my phone calls, the last time I spoke to her, she was rude, and very short with me. Very sad that I had to take this route to have the assistance that I need for my Mom.

Goldencare Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Goldencare Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

99%

95%
Teaches Patients or Family About their Drugs:

98%

97%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

38%

68%
Checks on Patients Pneumonia Shot:

40%

68%
Foot Care For Diabetes Patients:

97%

96%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

63%

0%
Treats Heart Failure Symptoms:

73%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

71%

0%
This
Agency

FL
Included Treatments to Prevent Bed Sores:

54%

0%
Checked Patients For the Risk of Bed Sores:

95%

0%
How Often Patients Improved Walking:

42%

59%
How Often Patients Improved Getting Out of Bed:

16%

15%
How Often Patients Improved Bathing:

10%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

77%
How Often Patients Improved Taking Medication by Mouth:

53%

46%
How Often Patients Had to be Admitted to the Hospital:

16%

14%
How Often Patients Needed Urgent Care From the ER:

8%

9%

Reviews from Patient Surveys

These Goldencare Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Goldencare Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

91% *

88%
Communicated Well With them:

87% *

85%
Discussed Medicines Pain & Home Safety:

83% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

93% *

83%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

81% *

78%
Completed Surveys:82 *92,720
Response Rate:

19% *

28%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Goldencare Home Health Agency

Goldencare Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Big Pine Key, FL
Hialeah, FL
Homestead, FL
Key Biscayne, FL
Key Colony Beach, FL
Key West, FL
Marathon, FL
Miami, FL
Miami Beach, FL
Miami Gardens, FL
North Miami Beach, FL
Opa Locka, FL
Summerland Key, FL



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