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Nhc Homecare

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  3. Florida (FL)
  4. Crawfordville
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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ 6 years ago

    The short version: I received home care from NHC only 5 times from 3 nurses whose inability to effectively perform a simple procedure (wound- vac dressing change) was so astonishing and unsettling that I could not reasonably continue to employ their services. The not-so-short version: The first nurse admittedly had next to no experience doing the job at hand and botched it the first time, making a simple mistake that forced her to start over. While this made me nervous, she managed to get the job done the second time and everything worked fine. The next time, she got it right the first time and I did not have any problems. The next nurse was a nightmare. IT TOOK HER AT LEAST 4 ATTEMPTS, OVER 3 HOURS! This was allegedly a veteran nurse who could do the procedure in her sleep. I will contend that she was unfamiliar with the particular equipment being used, but will not excuse that because anything used for this intent has the same basic components - a wound vac, a tube, tape and sponge - that's it. Hardly rocket science. She finally finished, and as I expected, did not do it right. Rather than call her back to waste more of my time, patience and supplies, I removed her not-so-handy work and re-did the thing myself, at 4 AM with some crappy scissors and a broken mirror, under circumstances I will describe only as extremely difficult for someone with only 2 hands. I'm no MacGyver, and I'm damn sure not a medical professional, so as far as I'm concerned, if I can do this procedure with no problem, these people have no excuse for being so incredibly inept. It was more of the same with Nurse 3, who boasted of having done this for 10 years, but was unfamiliar with and/or screwed up several very basic techniques. Upon pointing this out, it became everyone else's fault for not leaving detailed instructions for her, then my fault for not explaining it to her in the first place. That's about the point where I lost it and told them I'd be going with their competitors instead. I try my best to be friendly and give everyone a chance (sometimes several chances, as in this case) in any situation, but this was just more incompetence than anyone should reasonably tolerate, ESPECIALLY since it has a direct effect on my health. In short: nice folks, but I don't think I would trust them to feed my pets. It's frightening to think that they are providing medical services to anyone.

Nhc Homecare Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Nhc Homecare is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

92%

94%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

97%

98%
Checks on Patients Flu Shot:

62%

64%
Checks on Patients Pneumonia Shot:

78%

63%
Foot Care For Diabetes Patients:

100%

94%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

76%

0%
Treats Heart Failure Symptoms:

76%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

60%

0%
Included Treatments to Prevent Bed Sores:

78%

0%
Checked Patients For the Risk of Bed Sores:

100%

0%
This
Agency

FL
How Often Patients Improved Walking:

66%

53%
How Often Patients Improved Getting Out of Bed:

11%

15%
How Often Patients Improved Bathing:

9%

9%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

98%

79%
How Often Patients Improved Taking Medication by Mouth:

53%

47%
How Often Patients Had to be Admitted to the Hospital:

18%

15%
How Often Patients Needed Urgent Care From the ER:

13%

9%
Pageviews Total:

11%

0%
Pageviews From Search Engines:

3%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Nhc Homecare reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Nhc Homecare to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

93%

88%
Communicated Well With them:

91%

85%
Discussed Medicines Pain & Home Safety:

84%

81%
Gave their Home Health Agency a Rating of 9 or 10:

86%

84%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

84%

78%
Completed Surveys:11490,425
Response Rate:

35%

28%

Cities Served by Nhc Homecare

Nhc Homecare serves ZIP codes that encompass all or part of each of the cities listed below.

Crawfordville, FL
Greenville, FL
Lamont, FL
Madison, FL
Monticello, FL
Panacea, FL
Saint Marks, FL
Sopchoppy, FL
Tallahassee, FL



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