Healthmark Home Health Agency
About Healthmark Home Health Agency4413 US HWY 331 S
Defuniak Springs, FL 32435
Phone: (850) 951-4500
Ownership type: Proprietary
Date certified: 11/30/1992
Need help comparing agencies?
Add your notes on facilities to help others and make easy comparisons
Does Healthmark Home Health Agency, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
Care for the terminally ill
For appointments, groceries, etc.
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Healthmark Home Health Agency
Overall Rating 2.0 / 5.0 ★★★★★
Jan Lipscomb ★★★★★ 2 weeks ago
My daughter was having difficulty with her pregnancy. Very early haven't found an OB yet. Stopped at the ER and waited about 20 minutes. A little girl came in with a hurt toe. They took the kid back first. When I asked at the desk she said the nurses decided who's a priority. We left. Found a nurse in the parking lot and I asked how the determine who gets seen 1st and explained our issue. She said we don't do OB here. I said the you need to put up a sign if pregnant don't stop here. We are no at Sacred Heart. Will never set foot in DeathMark again!
Rachel Rich ★★★★★ 4 months ago
I was at the clinic across the driveway from the hospital on a Friday. I was told I had a double ear infection and was given 2 shots and 2 scripts. Two days later my face is swollen and I am in lots of pain. I can hardly swallow, talk, or eat. I go to the ER and as I am being assessed by an RN she proceeds to ask me what I think they could do to help me! I am thinking are you kidding me did you just ask me that question?? I told her I wanted her to do her job and treat me!!! She rudely tells me to follow her and sit in the chair in the room because clearly it would be too much trouble if I laid on the bed for her to change the sheets. I wait for the doctor to come in and he examines me. He tells me my ear looks good but he thinks I have mumps based on the symptoms and the way my face looks. He tells me there is nothing he can do but manage the symptoms. I am good with that and understand mumps is a virus. I am explaining to him how painful it is to talk, swallow, and how I haven't slept in days because of the throbbing pain. I have used ice packs for the swelling in my face, and have taken Tylenol and Advil for the pain. He told me to just take the Advil and he will give me a mild sedative to help. He then stated he would give me a different antibiotic to help as well....knowing mumps are a virus and antibiotics won't help. The next thing I know I am being handed my discharges papers, only to see antibiotic is all he gave me because he was too distracted about the tv's being messed up and he couldn't watch his football game. I am sorry but patients come first and while I am not dying I am in lots of pain from whatever it is I have. Patients should come first and be treated with the utmost respect no matter if you feel they are sick! This hospital needs to get it together!!! I will NEVER be back nor will I take any of my family members there!!!!
Robert Nelson ★★★★★ 10 months ago
Keeping in mind they are a hospital so things are already stressful and worrisome. A family member was taken there recently due to a major health event. The people at the facility were as professional as any I have ever dealt with. We were kept informed as things progressed. Asked questions trying to determine what was going on while listening too us even when we did not know all the answers. Everyone was extremely caring and went to extraordinary measures to keep us informed. We came in at the same time that three other ambulances had brought in patients. A steady stream of patients were also coming in the door. I really can not imagine what it would be like for the area without the facility. While they are not a trauma center, for what they do, they are doing a darn fine job of it and I am glad the service is available. I know some were upset about wait times, but medical care is administered as it should be, in priority of need, not arrival. And since ours was one of urgent need, I was glad that is the way it is done.
Krystal Orlando ★★★★★ 7 months ago
I brought my six year old daughter in after picking her up from school with a sudden high fever and vomiting. When we arrived to the ER she was losing consciousness. In a moment of extreme fear and uncertainty, Dr. Quinones, and nurses Dexter and Beth sprung into action. They were fast on their feet, and calling out orders that were executed quickly and efficiently. Within an hour they had her fever down and she regained consciousness. I could feel their relief along with my own. Too often medical professionals are detached emotionally and you feel as if you're in the presence of strangers. This was not my experience with this group of excellent people. Although they remained professional, I could feel their genuine care and concern. It made a world of difference and I'm forever grateful.
jacob woodham ★★★★★ 2 months ago
Doctor seemed like a crazy old man with dementia. Zero bedside manner. Barley spoke words, I dunno if English is his first language.
Healthmark Home Health Agency Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
Medicare Evaluation of the Quality of Care
The quality of care given at Healthmark Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.
|Begins Patient Care in Timely Manner:|
|Teaches Patients or Family About their Drugs:|
|Checks Patients Risk of Falling:|
|Checks Patient For Depression:|
|Checks on Patients Flu Shot:|
|Checks on Patients Pneumonia Shot:|
|Foot Care For Diabetes Patients:|
|Checks Patients For Pain:|
|Treats Patients Pain:|
|Treats Heart Failure Symptoms:|
|Took Doctor Ordered Action to Prevent Bed Sores:|
|Included Treatments to Prevent Bed Sores:|
|Checked Patients For the Risk of Bed Sores:||n/a *|
|How Often Patients Improved Walking:|
|How Often Patients Improved Getting Out of Bed:|
|How Often Patients Improved Bathing:|
|How Often Patients Had Less Pain Moving Around:|
|How Often Patients Breathing Improved:|
|How Often Patients Wounds Healed After Operation:|
|How Often Patients Improved Taking Medication by Mouth:|
|How Often Patients Had to be Admitted to the Hospital:|
|How Often Patients Needed Urgent Care From the ER:|
Reviews from Patient Surveys
These Healthmark Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Healthmark Home Health Agency to other home care agencies. More Info
|Home Health Team Gave Care in a Professional Way:|
|Communicated Well With them:|
|Discussed Medicines Pain & Home Safety:|
|Gave their Home Health Agency a Rating of 9 or 10:|
|Would Recommend the Home Health Agency to Friends & Family:|
|Completed Surveys:||18 *||92,720||1,160,737|
Cities Served by Healthmark Home Health Agency
Healthmark Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.
Defuniak Springs, FL
Laurel Hill, FL
Ponce De Leon, FL