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Healthmark Home Health Agency

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  3. Florida (FL)
  4. Defuniak Springs
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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    Absolutely terrible. I went in because I thought I was having an ectopic pregnancy. Severe pain lower right side.. They proceeded to book me in, admit me, take my vitals and do a urinary test (all taking about 2 hours total) just to come back and say they don't have a sonographer working there but they can transfer me via ambulance to crestview. FIRST OFF, if someone comes in complaining of lower abdominal pain that is pregnancy related anybody with a HOOT would know this requires a sonogram. Why book me in and admit me when I disclosed this information at the very beginning just to turn me away? Oh! To get your money out of me. SECONDLY, for those who don't know , ectopic pregnancies are life threatening and can result in removal of an ovary or worse yet, a complete hysterectomy. So why waste my time knowing you can't even look to see what the problem is?! That two hours you took, I could have been to any of the surrounding hospitals in the area that actually had the proper equipment. The other stupid thing about this place is that I called to have my now 8 month old son checked out because he has a terrible cough deep in his chest, they said they don't treat people under a year old. Not quite understanding exactly what this hospital is capable of doing? It seems that there is always SOMETHING that prevents further treatment. Were not talking a cancer diagnosis , these are simple treatments and medical problems. What is the point of staying open ? So you can charge people a few $100 for a bandaid. Basically if you aren't dying and don't have a death wish, don't go here .

  • ★★★★★ a month ago

    I have been to this facility quite a few times and always been taken care of. However I was admitted on September4th and never received a gown,slept in my clothes all night with an iv and people coming in and out all night long. I wouldn't send my worst enemy there and have reported it to my 2 insurance companies

  • ★★★★★ 6 months ago

    I had a great experience at Healthmark, the nurses was so nice, they went all out their way to make me feel comfortable, I love it! The doctor was awesome also, they made sure I was ok before letting me leave!!!!

  • ★★★★★ 8 months ago

    The doctor and nurses are great! But don't expect a good financial experience. Was told because of my insurance, I'd have a $40 copay at the time of visit, which I paid. My first visit was in Aug & again in Oct. I paid $40 each time and never received anything saying I owed anything else. On Jan 19, I received a bill stating I owed them $260 due immediately. And then on Feb 2, I received a notice declaring my account was being referred to a collections agency if not paid within 10 days. So I've been trying to contact the financial dept to just pay the very unexpected bill and have been unable to reach them for 2 days (they're only there M-F 8-4 and apparently not even necessarily during those hours either). So much for those $40 copays.

  • ★★★★★ 6 months ago

    Been here enough times to hate it. Wait times are way to long everytime. Subpar care from the Doctors. You never know which one you will get. Nurses are ok. Go to Crestview, SRB, or FWB if possible.

Healthmark Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Healthmark Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

91%

94%
Teaches Patients or Family About their Drugs:

100%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

98%
Checks on Patients Flu Shot:

31%

64%
Checks on Patients Pneumonia Shot:

77%

63%
Foot Care For Diabetes Patients:

97%

94%
Checks Patients For Pain:

54%

0%
Treats Patients Pain:

49%

0%
Treats Heart Failure Symptoms:

51%

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
Included Treatments to Prevent Bed Sores:

45%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

FL
How Often Patients Improved Walking:

34%

53%
How Often Patients Improved Getting Out of Bed:

21%

15%
How Often Patients Improved Bathing:

19%

9%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

79%
How Often Patients Improved Taking Medication by Mouth:

0%

47%
How Often Patients Had to be Admitted to the Hospital:

16%

15%
How Often Patients Needed Urgent Care From the ER:

18%

9%
Pageviews Total:

11%

0%
Pageviews From Search Engines:

3%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

3%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Healthmark Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Healthmark Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:n/a *

88%
Communicated Well With them:n/a *

85%
Discussed Medicines Pain & Home Safety:n/a *

81%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

84%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:n/a *

78%
Completed Surveys:n/a *90,425
Response Rate:n/a *

28%
* No survey results are available for this period.

Cities Served by Healthmark Home Health Agency

Healthmark Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Crestview, FL
Defuniak Springs, FL
Freeport, FL
Laurel Hill, FL
Ponce De Leon, FL
Santa Rosa Beach, FL
Westville, FL



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