Trilogy Home Health Care
About Trilogy Home Health Care9401 Corkscrew Palms Circle 3rd Fl
Estero, FL 33928
Phone: (239) 275-7717
Ownership type: Proprietary
Date certified: 06/13/2005
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Does Trilogy Home Health Care, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
Care for the terminally ill
For appointments, groceries, etc.
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Trilogy Home Health Care
Overall Rating 2.6 / 5.0 ★★★★★
Lee Johnson ★★★★★ 2 weeks ago
My mother in law was initially apprehensive about having clinical staff come into her home, but after her initial visit by nurse Eric she was put at ease. She was happy with her nurse who she said was super personable as well as her physical therapist. She requested a home health aid and the office staff facilitated getting an order from a doctor so that she could receive help with her showers. Thanks trilogy for helping my mother in law get back on her feet.
Sarah Edwards ★★★★★ 2 weeks ago
Excellent service from the start. My mom was able to get back doing things she hadn't done in years after only a few weeks of therapy. Highly recommend.
Maria Giovanni ★★★★★ 2 weeks ago
My neighbor used this company and it was such a disaster. She had random clinical staff showing up for visits without calling ahead, sometimes two of them would show up at the same time like PT and RN, communication was lacking amongst the staff and with the patient and the office staff management is no help at all! This place is a joke! We got stuck with them because of a hospital case worker who obviously didn't chose this agency because of their superior customer service or excellent clinical staff. Fortunately, after taking my neighbor to see her primary care, we told him what was going on and he got in touch with a different agency that came out the very next day and we've been using them ever since and love them! Don't get stuck with these people they will call you 20 times a day, make visits where they spend 5 minutes with the patient and 50 minutes on the phone or in the driveway on their computer! Will never ever use again!
Andizi H ★★★★★ 5 months ago
The nurses who have come to help my dad are AWESOME! Their care is incredible. BUT It is the management or whomever runs the schedules that are frustrating and difficult. I have told them COUNTLESS times that I work M-F and that I can only be home to let them in our house after 3:00 p.m. Yet, unless his regular nurse is able to come, a substitute is sent. Then, instead of FOLLOWING INSTRUCTIONS, I get bothered at work with phone calls from their office staff requesting an IMMEDIATE, at THAT MOMENT visit from a nurse. I don't know what part of "I WORK, COME AFTER 3 P.M" do these people not understand. My dad can't hear a doorbell or knock, AND, I have dogs that will get out and take off. I HAVE TO BE HOME TO ANSWER THE DOOR FOR HIM! On top of that, they don't read the notes for the gate code which means I have to let them through the gate anyway!!! VERY FRUSTRATING.
D C ★★★★★ 7 months ago
Totally unreliable!!! Makes appointments and doesn't show up. The worst.
Trilogy Home Health Care Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
Medicare Evaluation of the Quality of Care
The quality of care given at Trilogy Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.
|Begins Patient Care in Timely Manner:|
|Teaches Patients or Family About their Drugs:|
|Checks Patients Risk of Falling:|
|Checks Patient For Depression:|
|Checks on Patients Flu Shot:|
|Checks on Patients Pneumonia Shot:|
|Foot Care For Diabetes Patients:|
|Checks Patients For Pain:|
|Treats Patients Pain:|
|Treats Heart Failure Symptoms:|
|Took Doctor Ordered Action to Prevent Bed Sores:|
|Included Treatments to Prevent Bed Sores:|
|Checked Patients For the Risk of Bed Sores:|
|How Often Patients Improved Walking:|
|How Often Patients Improved Getting Out of Bed:|
|How Often Patients Improved Bathing:|
|How Often Patients Had Less Pain Moving Around:|
|How Often Patients Breathing Improved:|
|How Often Patients Wounds Healed After Operation:|
|How Often Patients Improved Taking Medication by Mouth:|
|How Often Patients Had to be Admitted to the Hospital:|
|How Often Patients Needed Urgent Care From the ER:|
Reviews from Patient Surveys
These Trilogy Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Trilogy Home Health Care to other home care agencies. More Info
|Home Health Team Gave Care in a Professional Way:|
|Communicated Well With them:|
|Discussed Medicines Pain & Home Safety:|
|Gave their Home Health Agency a Rating of 9 or 10:|
|Would Recommend the Home Health Agency to Friends & Family:|
|Completed Surveys:||69 *||92,720||1,160,737|
Cities Served by Trilogy Home Health Care
Trilogy Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.
Bonita Springs, FL
Fort Myers, FL
Fort Myers Beach, FL
Marco Island, FL
Moore Haven, FL
North Fort Myers, FL
Port Charlotte, FL
Punta Gorda, FL
Saint James City, FL