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Mederi Caretenders

  1. Home Health Care
  2. Florida
  3. Fort Myers Home Health Care Agencies
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Angela ★★★★★ 2 weeks ago

    My mother was set up with Mederi after having major surgery to remove an 8 pound tumor. She was supposed to have a nurse to take vitals and monitor for infection, physical therapy to help her be able to eventually get back to her upstairs bedroom, and occupational therapy to help her get back to her independence. The nurse was supposed to come out the day after she was discharged, called to say he was on the way, but never showed up. The nurse came the next morning, and had my mom fill out a bunch of paperwork, but never took her vitals. My mother kept coughing throughout out the nurse interview and voiced that she was not feeling well. The nurse said he would call her doctor for a script for cough medicine and that he would bring it to her the next day. Well, had the nurse took her vitals, he would have found that she had a fever, heard the fluid collecting on her lungs, and saw that she had a low BP. That nurse would have recognized that she needed to get to the ER quickly, since he is a medical professional. But, since he failed to take her vitals, almost a whole day passed, before I was able to convince my mother to let me take her to the ER. She would have gotten treatment sooner. When we called Mederi to speak with a supervisor regarding their nurse's failure to take vitals, their only response was, "Really? That is surprising. He is one of our better nurses!"

  • michelle kennedy ★★★★★ a year ago

    Dave and Javer were very kind and did a great job. I would recommend them any time. Give them a raise

Mederi Caretenders Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Mederi Caretenders is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

95%

95%
Teaches Patients or Family About their Drugs:

95%

97%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

99%

98%
Checks on Patients Flu Shot:

78%

68%
Checks on Patients Pneumonia Shot:

85%

68%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

77%

0%
Treats Patients Pain:

73%

0%
Treats Heart Failure Symptoms:

83%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

76%

0%
This
Agency

FL
Included Treatments to Prevent Bed Sores:

81%

0%
Checked Patients For the Risk of Bed Sores:

99%

0%
How Often Patients Improved Walking:

68%

59%
How Often Patients Improved Getting Out of Bed:

15%

15%
How Often Patients Improved Bathing:

11%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

94%

77%
How Often Patients Improved Taking Medication by Mouth:

64%

46%
How Often Patients Had to be Admitted to the Hospital:

16%

14%
How Often Patients Needed Urgent Care From the ER:

11%

9%

Reviews from Patient Surveys

These Mederi Caretenders reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Mederi Caretenders to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

90%

88%
Communicated Well With them:

87%

85%
Discussed Medicines Pain & Home Safety:

84%

81%
Gave their Home Health Agency a Rating of 9 or 10:

88%

83%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

83%

78%
Completed Surveys:36892,720
Response Rate:

33%

28%

Cities Served by Mederi Caretenders

Mederi Caretenders serves ZIP codes that encompass all or part of each of the cities listed below.

Alva, FL
Bokeelia, FL
Bonita Springs, FL
Cape Coral, FL
Captiva, FL
Chokoloskee, FL
Copeland, FL
Dunnellon, FL
Estero, FL
Everglades City, FL
Fort Myers, FL
Fort Myers Beach, FL
Goodland, FL
Immokalee, FL
Labelle, FL
Lehigh Acres, FL
Marco Island, FL
Naples, FL
North Fort Myers, FL
Punta Gorda, FL
Saint James City, FL
Sanibel, FL



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