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Better @ Home

  1. Home
  2. Home Health Care Directory
  3. Florida (FL)
  4. Lady Lake
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 8 months ago

    I was mortified to learn from a third party that this agency had denied services to my mother due to non-compliance. Yet the nurse was actually a significant source of support to our family. Twice before she was being discharged and the nursing home sent the referral their way. Therapists called to set up appts. and my moms discharge was postponed. On the 3rd time, she was denied. Why all of a sudden did non-compliance come into play? Well, the answer is new management. This new management takes out their differences with their own staff on the patient! This business will go under....only a matter of time. Good riddens to B@H!! You'll be losing $$$ big time. Shame on you! Go with another agency. You will be thankful you did.

  • ★★★★★ 5 months ago

Better @ Home Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Better @ Home is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

99%

94%
Teaches Patients or Family About their Drugs:

89%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

86%

64%
Checks on Patients Pneumonia Shot:

90%

63%
Foot Care For Diabetes Patients:

100%

94%
Checks Patients For Pain:

72%

0%
Treats Patients Pain:

74%

0%
Treats Heart Failure Symptoms:

81%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

74%

0%
Included Treatments to Prevent Bed Sores:

85%

0%
Checked Patients For the Risk of Bed Sores:

92%

0%
This
Agency

FL
How Often Patients Improved Walking:

66%

53%
How Often Patients Improved Getting Out of Bed:

17%

15%
How Often Patients Improved Bathing:

8%

9%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

89%

79%
How Often Patients Improved Taking Medication by Mouth:

57%

47%
How Often Patients Had to be Admitted to the Hospital:

14%

15%
How Often Patients Needed Urgent Care From the ER:

10%

9%
Pageviews Total:

15%

0%
Pageviews From Search Engines:

6%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

1%

0%

Reviews from Patient Surveys

These Better @ Home reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Better @ Home to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

92%

88%
Communicated Well With them:

90%

85%
Discussed Medicines Pain & Home Safety:

88%

81%
Gave their Home Health Agency a Rating of 9 or 10:

88%

84%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

86%

78%
Completed Surveys:23190,425
Response Rate:

36%

28%

Cities Served by Better @ Home

Better @ Home serves ZIP codes that encompass all or part of each of the cities listed below.

Bushnell, FL
Fruitland Park, FL
Lady Lake, FL
New Smyrna Beach, FL
Ocala, FL
Ocklawaha, FL
Oxford, FL
Summerfield, FL
The Villages, FL
Weirsdale, FL
Wildwood, FL



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