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Aca Home Health

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 6 months ago

    Horrible! My uncle was released from the hospital after going through open heart surgery and spent three weeks in the hospital and was sent home with a device to help with helping heal in infection. a Technician was suppose to show up Friday to operate the machine that cleans the infection. No one showed. We called and finally someone got back to him to say they would come Saturday.... again no one shows. He has a life threatening infection and what I've seen from this organization and staff is horrible. Very unprofessional and you are causing grave danger to the lives of people in your care.

  • ★★★★★ 10 months ago

    the facts; i was dismissed from hospital friday, i was supposed to have a nurse visit saturday. I Got phone message on Monday from nurse. I Returned call and spoke with gal who took information letting me know a nurse would contact me. Tuesday 330 pm, there is still no nurse contact. We call the 8989 # several times, leave two messages. initially there was infinite ringing with no response. We call our insurance who calls our home health coordinating company who calls ACA. Gal responded with incorrect information, seemingly to cover their inadequacies. Gal assures that there will be a call back. There is a call back with a nurse scheduled that evening. Nurse calls that evening. We can not communicate as she does not speak English. later her friend calls offering translation assistance. Although well-intended, it is indeed a viiolation of HiPAA, having given my name and phone number to her friend who is not an employee of the ACA. My husband calls and is told maybe there would be someone out here tomorrow. I would give negative stars if possible. This experience has been an atrocity. There is a huge chance for liability here as i am waiting for the nurse to tend to my wounds. But of course at this point, I do not have faith in the company to even touch me.

  • ★★★★★ 7 months ago

  • ★★★★★ a year ago

Aca Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Aca Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

This
Agency

FL
Begins Patient Care in Timely Manner:n/a *

94%
Teaches Patients or Family About their Drugs:n/a *

96%
Checks Patients Risk of Falling:n/a *

99%
Checks Patient For Depression:n/a *

98%
Checks on Patients Flu Shot:n/a *

64%
Checks on Patients Pneumonia Shot:n/a *

63%
Foot Care For Diabetes Patients:n/a *

94%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

FL
How Often Patients Improved Walking:n/a *

53%
How Often Patients Improved Getting Out of Bed:

15%

15%
How Often Patients Improved Bathing:

12%

9%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

79%
How Often Patients Improved Taking Medication by Mouth:

0%

47%
How Often Patients Had to be Admitted to the Hospital:

16%

15%
How Often Patients Needed Urgent Care From the ER:

15%

9%
Pageviews Total:

22%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

8%

0%
Pageviews From Funnel:

1%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Aca Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Aca Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

78% *

88%
Communicated Well With them:

76% *

85%
Discussed Medicines Pain & Home Safety:

77% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

83% *

84%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

67% *

78%
Completed Surveys:31 *90,425
Response Rate:

14% *

28%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Aca Home Health

Aca Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Hialeah, FL
Homestead, FL
Miami, FL
Miami Beach, FL
North Miami Beach, FL
Opa Locka, FL



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