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Care On Call Home Health Care

  1. Home Health Care
  2. Florida
  3. Oakland Park Home Health Care Agencies
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Reviews
Overall Rating 5.0 / 5.0 ★★★★★

  • Lisa Goodwin ★★★★★ 7 months ago

    The entire team at Care on Call has been nothing short of amazing in taking care of my mom. They have a responsive and caring team and have consistently provided highly trained, certified and wonderfully caring staff to take care of my mom. I live out of state and when my mom got to the point of needing in-home care, I needed to find a reliable, professional and trustworthy in-home care service. Care on Call provided this and more. Their office team replies right away to my calls, they have offered suggestions and support in coordinating the right services for my mom, and they quickly responded to emergency requests - when the last hurricane hit and I could not fly in Care on Call coordinated overnight care to make sure my mom was okay. I am so grateful to have found this service and highly recommend them to anyone looking for quality care for an aging parent or loved one.

  • Irene Reid ★★★★★ 6 months ago

    Our experience with Care on Call Home Healthcare was absolutely wonderful from the time we initially contacted them and throughout our entire experience. I went online and found two potential home support agencies. Care on Call was one of the two. We visit my brother annually for a few weeks every year, travelling with my adult son who has a disability and is in a wheelchair. We could not travel with him without the dedicated support of a home support worker. I had my brother call both agencies prior to our arrival. Care on Call Is a family owned business. Hector andTerry his wife and their son Brandon own and manage the business. Their motto is "Our family helping your family" and that is certainly the feeling we got when we first contacted them and through out our experience! They have a real personal touch. When my brother called the agency, Hector responded to his call very promptly and in a very professional and supportive manner. The other agency was very slow to respond and did not have that same personal touch. Care on Call quickly became our choice of agencies. I spoke with their son Brandon 2 times on the phone and he too had that personal, supportive touch. He promptly had a support worker in place for us.The support worker who they sent was prompt, very personable and kind! An excellent support worker. Not only that, she gave excellent care!! Our son required showering, personal care and dressing assistance. Our support worker was awesome! Our son really liked her. Thanks so much to her!! And A big thank you to Terry, Hector and Brandon and Care on Call Home Health Care for everything! See you next year! Thanks for everything! Irene, Bernard and Marcus

  • Brian Lamb ★★★★★ 6 months ago

  • Jim Pin ★★★★★ 3 years ago

Care On Call Home Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Care On Call Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

98%

95%
Teaches Patients or Family About their Drugs:

98%

97%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

99%

98%
Checks on Patients Flu Shot:

85%

68%
Checks on Patients Pneumonia Shot:

68%

68%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

59%

0%
Treats Patients Pain:

57%

0%
Treats Heart Failure Symptoms:

68%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

77%

0%
This
Agency

FL
Included Treatments to Prevent Bed Sores:

55%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

54%

59%
How Often Patients Improved Getting Out of Bed:

16%

15%
How Often Patients Improved Bathing:

12%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

77%
How Often Patients Improved Taking Medication by Mouth:

59%

46%
How Often Patients Had to be Admitted to the Hospital:

19%

14%
How Often Patients Needed Urgent Care From the ER:

9%

9%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Care On Call Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Care On Call Home Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

90% *

88%
Communicated Well With them:

82% *

85%
Discussed Medicines Pain & Home Safety:

84% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

71% *

83%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

71% *

78%
Completed Surveys:33 *92,720
Response Rate:

39% *

28%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Care On Call Home Health Care

Care On Call Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Deerfield Beach, FL
Fort Lauderdale, FL
Hallandale, FL
Hollywood, FL
Pompano Beach, FL



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