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Rotech Health Care. Formerly RoTech Medical

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Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ in the last week

    I need portable tanks because I am going out of town and they won't deliver any because my 90 days isn't up. I have to drive to Sandlake to get more if I need them. I can't go that far! Don't appreciate the attitude either. Hope my doc has someone else I can use. 10/13/2017: spoke to the manager because my docs office called them. She agreed to have 6 bottles delivered today. Still waiting. Still don't agree with their 90 day delivery policy at all.

  • ★★★★★ 4 months ago

    I've had my scooter only one week. Went to charge it and the b battery will not charge. Called for repair, and the reply was the person was not in today but they will pass on the message. So untill they get around to it I do not have my mobility scooter to get around on. What the heck!!!!! Really!! ?? Manger Cathy called me and said someone would be out on 5/31/17 in the afternoon to fix my scooter. Well that morning I was called and told they had no work order and someone would me out on 6/1/17 to pick up the scooter for repair and it would take 7-14 days. Well Cathy I guess lied just to get me off the phone. I just got the scooter on the 22nd and only rode in it once. I need this for my upcoming trip. Now they say they will bring me another one in the morning. All I can say is we will see. I will let my doctor know not to use them in the future, and I would never never recommend them to anyone. All they want us to take the money and run.

  • ★★★★★ 4 months ago

    Terrible customer support. For the past two years it is sending me the wrong product and billing my insurance. They don't care, they ate a scam. Find a different supplier of toy can.

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